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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and efficiency, highlighting the excellent service received. Many people found the pricing to be very reasonable and competitive, especially for specialized fittings. The customer service is frequently described as outstanding, with prompt communication and a helpful approach. However, some customers experienced minor issues with the product, such as dirty handprints left on their vehicle after fitting or initial misunderstandings regarding specific product features. A few other people also felt that there were occasional problems with the electrical components of the towbar, particularly with newer caravan models requiring LED-compatible wiring.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and helpfulness.... See more

Service

People report positive experiences with service. Customers consistently praise the fantastic, professional,... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the quotes to be very... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the product quality,... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight excellent communication, with... See more

Based on these reviews

Rated 5 out of 5 stars

I honestly couldn't fault the service. Everyone we interacted with were great, knowledgeable and professional.even when they encountered a small glitch with a fuse. My mind was put at ease and it was... See more

Rated 5 out of 5 stars

Towbar was fitted in a few hours Lovely neat and tidy job Morris took care and respect for my car all through the install , talked me through the process , explained how to attach and remove the... See more

Rated 5 out of 5 stars

Got a few quotes to have a towbar fitted on my Land Rover, Kieran got back to me first and was a great quote too. Organised a fitting date, paid a deposit, they kept in touch via text message all grea... See more

Rated 5 out of 5 stars

I'd read the reviews for these guys which, along with the reasonable cost, was largely why I decided to use them. I can't argue with any of them; James was very personable, efficient, informative and... See more


Company details

  1. Auto Body Parts Supplier
  2. Car Equipment Accessories Store
  3. RV Supply Store

Written by the company

Here at Hitched Towbars we pride ourselves on supplying and fitting high quality Towbars and caravan Motor Movers in a timely manner with top customer satisfaction. Hitched Towbars has over 12 years experience in the business with 1000's of Towbars fitted. Best of all we come straight to you, on street parking or on a driveway we guarantee a top quality fit in any weather.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent communication and Excellent pricing

After reaching out to Hitched for a quote and some technical questions, Kieran provided me with very detailed and accurate information as well as being very well priced.

when booking they were very accommodating and flexible with bookings. on the day of fitting, James (the fitter) had grate communication advising arrival times. He called to say he had arrived, by the time i come out to meet him has was already set up and stripping the bumper. very friendly and easy to approach, he was also happy to answer any questions i had too.

when the job was done he cleaned up and wouldn't of known that car was in bets 20 minutes ago. he waled though the instillation and provided some tips and demo of how to attach the to bar and remove it.

to add to the customer services, I had 1 small issue which was only highlight after using it on the caravan but after talking with Kieran, he sent out James to have a look to which is was fixed in 15 minutes.

would highly recommend the Hitched team.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
Morris was brilliant, he explained everything about my towbar and how best to use it. I would definitely recommend
Thanks Morris

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

After the first initial contact with…

After the first initial contact with keiran, I felt I was already in safe hands. He was extremely professional and assertive. From the word go it was a smooth procedure. James turned up on time, was very efficient in his work. A very cheerful and smiley chap. Very punctual. Carried out the work with precision. I really am very pleased. Very good price and high statndard of work. I wish both lads all the best with their future endeavours. Well done James and keiran

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Hitched Towbars

Engineer was friendly and knowledgeable about his job. He explained everything he was doing, and all usage and maintenance of the new towbar. Highly recommend.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

Great customer service from the start. The fitter was friendly yet professional and did a great job of fitting our towbar. Will definitely recommend!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful staff

James was friendly and helpful as was his colleague we booked in with over the phone. They have great knowledge and advice on what we needed. We would recommend and we would use them again.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Detachable towbar Audi A5

I had a detachable swan neck towbar fitted to my Audi A5 by James today. He arrived when he said he would and the whole job took less than 2 hours. He was professional and friendly and showed us how it all worked once all was done. I highly recommend this company if you’re looking at getting a towbar fitted.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Towbar

He came, he saw and he fitted a towbar….what’s not to like. Convenience of fitting at home, expert job at a decent price. And Maurice is a lovely friendly lad as well!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with towbar fitting

Towbar was fitted in a few hours
Lovely neat and tidy job
Morris took care and respect for my car all through the install , talked me through the process , explained how to attach and remove the towbar head
Would recommend Hitched towbars and fitter Morris to anyone looking for a towbar fitted
Very pleased with the whole process

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

James was a pleasure to meet.

James was a pleasure to meet.
He came to fit the towbar but found it was the wrong fitting he rang round found the correct fitting and did the job in the time requested.
Highly recommend Hitched towbar.

June 10, 2025
Unprompted review

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