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hjh-office.fr Reviews 

2,068
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very happy with my purchase, the shipping communication, and the delivery speed. Would order from here again. Desk had clear assembly instructions and is very sturdy.

Rated 5 out of 5 stars

Attention à l’emballage mais sinon le produit correspond bien à nos attentes

Rated 5 out of 5 stars

Good product for price. Instructions could be written more clear.

Company details

  1. Office Furniture Store

Written by the company

QUI-SOMMES NOUS? QUI SE CACHE DERRIÈRE HJH OFFICE? Nous sommes le leader en ligne allemand dans le secteur des sièges de bureau. Chez hjh Office, vous trouverez un grand choix des sièges de bureau, fauteuils de direction, sièges pivotants XXL, sièges pivotants enfants, sièges visiteurs, comme des bureaux et tables d'ordinateur ergonomiques. En plus, notre assortiment comprend une réelle diversité des tabourets de bar et fauteuils de salon. Vous trouverez certainement le bon modèle selon votre goût et votre budget sur des centaines alternatives. PHILOSOPHIE Offrir le client un service d'expédition le plus vite possible est un élément essentiel de notre philosophie. Nous prenons le nom de notre société hjh Office au pied de la lettre et expédierions en règle générale tous articles immédiatement disponibles au même jour de la commande. CHEZ NOUS, CONSEIL S'ÉCRIT AVEC UN GRAND C Toutefois un élément essentiel pour la fidélisation de la clientèle est la disponibilité téléphonique avec un gentil conseiller orienté vers le client .Naturellement, il en va de même pour la correspondance électronique. Également sur notre page web, vous trouverez des articles, qui vous informent de manière détaillé sur le thème sièges de bureau et meubles de burau pour vous aider de trouver le bon siège. D'autre part vous trouverez des informations comment ajuster un siège correctement pour améliorer votre confort de travail.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(2,068)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my new deskchair and am very …

I received my new deskchair and am very happy with it. I had absolutely no problem to assemble it. The chair is as confortable as expected. This product provides good value for money!

February 8, 2018
Unprompted review
hjh-office.fr logo

Reply from hjh-office.fr

Dear customer,

Thank you so much for taking the time to write us this great review, we really appreciate that.

Best regards,

hjh OFFICE

Rated 4 out of 5 stars

Very nice products but transporter change needed

Nice products and great customer relationship. No fifth star because of transporter. Delivery to France by DPD is such a nightmare...

January 5, 2018
Unprompted review
hjh-office.fr logo

Reply from hjh-office.fr

Dear customer,

Thank you so much for taking the time to write us a review. Regarding the shipment by DPD, we take your feedback seriously and will forward it to the responsible department.

Best regards,
hjh OFFICE

Rated 5 out of 5 stars

Great product

Great product, great chair I mean I've never experienced such confort during a day at my desk ! Shipping was fast also ! Thanks

December 11, 2017
Unprompted review
Rated 3 out of 5 stars

Nice chair, poor delivery

The chair is very nice, easy to assemble. It rolls nicely and is very comfortable for large people. The company also sent me some spare parts (gas lift, screws, Torx key). On the other hand, the delivery took 13 days to arrive (Worms, Germany, to Paris). Apparently, the delivery person came to the house four times (different days) but failed to deliver the chair due to not having the entry code [!] (I was following the delivery’s site and sent all the info to the company after the first failed delivery, including my telephone number). The packaging was not so good and the parts were a little wet (nothing important). One part was spoiled (1/3 of the gas lift’ cap), but I’m not asking for a replacement since it is not necessary for the chair to work and a little scotch tape has done the trick.

December 5, 2017
Unprompted review
hjh-office.fr logo

Reply from hjh-office.fr

Dear customer,

We are very sorry for the inconvenience caused by the delivery with DPD.
The general delivery period is only 2-4 business days.
Unfortunately we have no influence over delivery time after dispatch from our warehouse. We work in cooperation with recognized courier services to ensure the shortest possible delivery time. Under exceptional circumstances, however, delivery can exceed stated timeframe.

In such a case we are doing our best to clarify the parcel's shipment status and to issue a replacement delivery OR a refund.
It could be that the shipment has been delayed due to the damaging.

Of course you would not need to return the chair because of this damage. We can also send you the requested spare part free of charge.
Kindly send us a picture of the defect so we can properly identify the part needed and have proof for the manufacturer.

Should you have any questions, please do not hesitate to contact us.
Best regards
hjh OFFICE

Rated 5 out of 5 stars

Great

Excellent product and service. I knew what I was buying what it would cost. Could choose delivery date snd time. AND it is exactly what I wanted. Well done!

October 12, 2017
Unprompted review
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