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Rated 5 out of 5 stars

Overall experience was great! Seller explained everything to me at beginning - how things go, what are costs, shipping time and when item will be shipped from him that he'll notify me. Everything was... See more

Rated 5 out of 5 stars

Excellent service provider! Ordered twice - their team picked up multiple items from different sellers and then sent me updated photos before shipping. Received both orders shipped from Honk Kong to C... See more

Rated 5 out of 5 stars

So so so happy ! I couldn't understand the website so we did everything via Instagram and it went perfectly. Answers were quick and very nice. The products were well packed, sent and arrived fast 💖... See more

Rated 5 out of 5 stars

Bought an item nd had it shipped to South Africa. Recieved it recently. Thanks alot. I am so stoked. Really happy. I am satisfied with my item and the communication. Much appreciated!!!

Company details

  1. Group Buying Service

Written by the company

🛍️Proxy Shopping Service🛍️ HK, TW, AU, SG, MY, JP, KR, PH, ID, CN physical/online stores and ship worldwide✈️✈️ 🔜Procedure🔯: 1. Provide product information, shipping country and postcode✍🏼 2. Quotation🤩🤩🤩 3. Payment🤑🤑🤑 4. Buy🛒🛍️, Pack📦 & Ship✈️✈️✈️ 🔎Please check your country's requirements for importation. We are not liable for delay or non-delivery due to custom reasons👨🏻‍✈️👩🏻‍✈️. https://hklongd.com/ https://ozpick.com/ https://www.facebook.com/HKLongD ❤️Carousell❤️ 💜Yahoo Auction JP💜 🧡Ruten🧡 💚HKTVmall💚 💛Yahoo Bid TW💛 🖤Goofish🖤 🧡Shopee🧡 🤎Rakuten JP🤎 💚Gmarket💚


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, always given update when item arrives and ready to shipped to customer. Great communication even with different time zone

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

Bought an item nd had it shipped to South Africa. Recieved it recently. Thanks alot. I am so stoked. Really happy. I am satisfied with my item and the communication. Much appreciated!!!

March 23, 2026
Unprompted review
Rated 2 out of 5 stars

Regrettable Experience

I have used their service twice. Great experience the first time, but had an issue with the second hand seller the second time and the way it was handled turned it into a regrettable experience. There was little to no intention of correcting the issue which defeated the purpose of me choosing to use a personal buyer. To update, the issue was never resolved in the end.

My messages were then not responded to for over a month after several attempts of contact. I would rather pay the premium for my goods instead of returning again.

December 7, 2025
Unprompted review
Hklongd logo

Reply from Hklongd

Hi Jennie,

We’re sorry to hear about your disappointment. As a proxy shopping service, our role is to purchase items exactly as requested by customers. In this case, we followed your instructions and completed the purchase. Unfortunately, verifying whether an item is genuine or counterfeit is beyond our scope, as we cannot be experts in every product category.

Since the trading platform and seller did not accept cancellation, we were unable to resolve this issue on our side.

Rated 5 out of 5 stars

I had a great experience using HKLongd…

I had a great experience using HKLongd as a proxy service.

Their team was very friendly and highly responsive throughout the process. They proceeded with my order immediately after confirmation, which was extremely important to me as a retro item collector since it meant I didn’t miss out on any limited or hard-to-find items.

Communication was clear and efficient, and they handled everything smoothly.

Their service fee also felt reasonable for the level of speed, care, and reliability they provided.

Overall, a trustworthy and efficient proxy service that I would definitely use again.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

They were great at communication and…

They were great at communication and kept me informed about the items I wanted. They did the shopping for me and shipped it to Texas. My package arrived very quickly, I would recommend them and if I need anything else from Hong Kong I will use them.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. I requested items from Carousell HK and had them shipped to the USA. While the overall start-to-end time was a bit long (slightly less than two months), the team remained communicative and transparent, and I am sure at least some of that time was out of their control with the recent holidays and individual sellers needing to ship. They even went as far as double-checking whether or not to buy an expensive item because it was found to be missing a piece. Would recommend.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Used Messenger on Facebook to contact them and always had a quick response. I couldn't get this item anywhere else so very happy they could help me 🌟😊🌟

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful person

He helped me buy product from China and shipped it to me in good condition. He even took the care and kindness to label it as fragile. Alos takes photo and sends to client . Definitely recommend this person.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Purchased item quickly and shipped right away. The item arrived packaged safely and in immaculate condition. Great communication and provided tracking right away. Overall I would recommend this service to anyone else wanting to ship an item to the UK from Carousell. Thank you!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use , they keep you updated step by step. Very good quotes. Very fast delivery. Mine took 3 days from HK to UK.
100% would recommend. Very good.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely pleased

So so so happy ! I couldn't understand the website so we did everything via Instagram and it went perfectly. Answers were quick and very nice. The products were well packed, sent and arrived fast 💖 absolutely recommend
I needed products that weren't available online, only in-store, and it's a service they propose

September 21, 2025

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