HM Cosmetics Reviews 

319
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly welcoming, friendly team who consistently make everyone feel completely comfortable, valued, and relaxed from the moment they arrive at the premises. Consumers note that the professional staff provide detailed explanations and exceptional customer care throughout every single beauty procedure. Though some customers initially felt nervous before their appointments, the supportive personnel quickly put them entirely at ease with reassuring conversations. Reviewers consistently highlight the stunning and exceptionally clean salon environment, expressing absolute delight and full satisfaction with their wonderful aesthetic results.

What people talk about most

Staff

Consumers find staff to be positive, highly professional, and welcoming during every visit. Reviewers... See more

Service

Users describe positive interactions with service, highlighting professional staff who make consumers feel... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning that staff members are... See more

Product

Clients share positive opinions on product, expressing high satisfaction with cosmetic treatments like lip... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers are made to feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time having Botox and I was a little nervous, but Olivia was absolutely amazing! She instantly put me at ease, explained everything clearly, and made the whole experience so comfortabl... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for Botox and fillers for years, and I couldn’t be happier! The whole process is always so thorough and professional — everything is clearly explained, and I always feel complete... See more

Company replied

Rated 5 out of 5 stars

I had Lip Blush with Robyn, she was so knowledgeable and professional. Reassured me throughout the treatment and spoke me through what was happening at each step. I was so anxious about the pain but a... See more

Company replied

Rated 5 out of 5 stars

Amazing salon! I’ve been here a few times now and will definitely keep coming back. Everyone is so lovely, it’s super clean, and I always leave feeling 10/10. I recently had the 3ml glow up package wi... See more

Company replied


Company details

  1. Cosmetics Industry

Written by the company

Here at HM Cosmetics, we have 1 goal in mind; to make you feel comfortable from the second you walk through our salon doors, until the moment you leave. We believe that everybody deserves to feel great about themselves. We offer an exclusive range of industry leading non surgical cosmetic treatments as well as general beauty treatments. Our local friendly team have been carefully selected and trained to the highest standard. With constant innovation within the beauty industry, we strive to be the best at what we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(319)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I had my eyebrows microbladed for the first time plus my top up over the weekend by Robyn, and she was so friendly and talked me through the whole process and made me feel at ease and as if I had known her years,even when I asked to go darker nothing was any trouble for her. Thank you x

April 6, 2024
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

Thank you so much for this beautiful review, were so glad you felt comfortable, our Robyn is the lovliest! We cant wait to see you again xx

Rated 5 out of 5 stars

Amazing!

Had a great experience recently getting tear trough filler! Holly was very gentle and talked me through the whole process. Really happy with the results and will be returning soon!

April 6, 2024
Unprompted review
HM Cosmetics logo

Reply from HM Cosmetics

We are soo glad you love your results Nargiz and we cant wait to have you back xx

Rated 5 out of 5 stars

recently had liquid rhinoplasty and i…

recently had liquid rhinoplasty and i couldn’t be happier with the results xx Holly who done my nose was honestly so lovely and made me feel so comfortable and calm. can’t wait to come back for my top up!!

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

HM have been amazing

HM have been amazing, I get my lashes done every three weeks by Sophie who is absolutely amazing, very attentive, lovely conversations and amazing attention to detail I love my lashes every time.

I recently had a my eyebrows microbladed by Sophie too which was just as amazing.

I definitely recommend them to everyone !

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

My sister introduced me to HM Cosmetics…

My sister introduced me to HM Cosmetics and I’m so glad she did. Wouldn’t go anywhere else. The girls are all very professional and so friendly. I’ve had both brows and filler packages at various times. Excellent service all round and always leave there super happy with the results. Highly recommend! x

February 8, 2024
Rated 5 out of 5 stars

Absolutely love this place!

Absolutely love this place!!! I have had my eyebrows microbladed by Sophie and a 3ml glow up package from Tazmin and these girls made me look beautiful and feel confident again! The team is very professional and very welcoming, i thank them soo much i won't be going anywhere else thanks girls! 💕

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Always an outstanding service at HM…

Always an outstanding service at HM cosmetics! Professional & experienced every procedure is carried out with care & precision Hollie is a perfectionist! All the lady’s that work at HM cosmetic are masters of their trade the best of the best . What more could you ask for ?!

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Five star!

Always a five star experience at HM Cosmetics! The girls are amazing and I have always had the best experience and treatments. Always thrilled with the results.
My daughter has had non-surgical nose filler a few times and has said it’s changed her life as she always had an issue with the bump on it. Very happy.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly best experience I have had I…

Honestly best experience I have had I have come here for all my filler and I can’t thank the team enough they are lovely attentive and honestly amazingly talented it’s so therapeutic coming in and it’s an amazing experience

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

A girls dream ♥️

Had a 4ML package done with Robyn back in January and the service was amazing, she helped me understand how each part of my face would feel♥️ now nearly a year later I’ve had my Russian lips done by Holly on Tuesday and the way I have no bruising is crazy 🥹 Also shoutout to Jasmine for doing my brows for me and giving that beautiful shape and tint 🤍

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

HM Cosmetics is the best salon to go to…

HM Cosmetics is the best salon to go to by far. I have been using their services for years now.

Holly and her team of angels always go the extra mile to make you feel relaxed and comfortable.

The results are always exactly the look I wanted. Fantastic from start to finish.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t thank Holly enough for my…

I can’t thank Holly enough for my non-surgical nose job , lips , cheeks and tear trough and Robyn for my lovely ombre brows .
Also Jasmine for my amazing lashes she did for my birthday .
I’ve been to HM a lot of times now and each time I’ve been Holly , Leanne , Robyn , Jasmine made me feel more than welcome , comfortable and special and I truly appreciate them .
They’re the sweetest and I recommend anyone to go to HM cosmetics if they want to get slayed by the best team out there 🫶🏽 .

Shannon XOXO 💋 .

December 12, 2023

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