HMDPublishing  Reviews 64

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, noting that they are a pleasure to work with. The quality of the product, including cover design, formatting, and overall appearance, is frequently highlighted as excellent, often exceeding expectations. Reviewers also appreciate the timely and responsive communication, with many mentioning quick turnaround times for revisions and inquiries. However, some customers were not happy with the service, reporting that the service did not fully meet their expectations regarding the scope of work. These reviewers experienced issues such as incorrect book sizing, alignment problems, and files not being properly set up for printing and distribution, leading to significant delays.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team's... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high-quality files... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with the final... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the promptness of communication,... See more

Based on these reviews

Rated 5 out of 5 stars

My second novel “Murder At Loughfarraig House “ was published by HMDpublishing. Hammad and his team are highly professional. They produced a wonderful cover with perfect formatting. It has been publi... See more

Rated 5 out of 5 stars

Working with Hammad and the HMD Publishing team was a home run. As a first-time author, I had a million questions and they met every one with patience and straight answers. They nailed the cover desig... See more

Rated 5 out of 5 stars

HMD Publishing professionally handled a somewhat complex formatting requirement for my book. Their design concept for the book was well suited to it and provided an attractive visual appeal. They we... See more

Rated 5 out of 5 stars

I truly enjoyed working with Hmd Publishing. Throughout the entire process, they communicated clearly, delivered everything in a timely manner, and genuinely helped bring my book to life. I would abso... See more


Company details

  1. Book Publisher

Written by the company

HMD Publishing is a full-service self-publishing company helping authors bring their books to life since 2015. With over 10,000 books published across 47 countries and an 87% bestseller success rate, we've built a reputation as one of the most trusted names in the self-publishing industry. We offer a comprehensive range of services designed to take your manuscript from draft to bestseller. Our professional cover design team creates eye-catching covers that grab readers' attention and drive sales. Our formatting experts ensure your book looks polished and professional across all platforms, including Kindle, paperback, and hardcover editions. Our services include professional editing and proofreading, interior book formatting, custom cover design, Amazon KDP publishing, audiobook production, and Amazon advertising management. Whether you're a first-time author with a single manuscript or an experienced writer looking to scale your publishing business, we have packages tailored to your needs. What sets HMD Publishing apart is our commitment to author success. We don't just publish books—we help authors build sustainable careers. Our Amazon advertising specialists work to maximise your book's visibility and sales, while our team guides you through every step of the publishing process. From memoir to fiction, business books to children's stories, we've helped thousands of authors achieve their publishing dreams. Join our community of successful authors and let us turn your manuscript into a bestseller.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Outstanding book editing and customer service

Outstanding customer service, attention to detail, and transparency on pricing. The quality of the work was top notch and timelines were met. I have already engaged with a follow-on project and highly recommend.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Happy HMD Client

HMD Publishing helped me launch my first book, and I could not be more pleased with the work they did. Their team is knowledgeable, skilled, responsive, thorough, and endlessly patient. They made me feel as if they care as much about my book as I do. I will use their services every time I publish.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Book Formatting Service

Great experience overall. The team handled the formatting of my German football book for print and eBook very professionally and delivered high-quality files. Communication was quick and clear, and revisions were implemented smoothly. I’m very happy with the result and would definitely recommend their service.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazon Ads

I’ve been using HMDPublishing’s Amazon ads service for the past three months to promote three of my books, and honestly, they’ve been amazing. They did a fantastic job getting my ACOS under 23, which was exactly what I needed. The results have been great, and I’m already planning to work with them again for my future books. They offer a wide range of services, so I know I can count on them for all my publishing needs. If you’re looking for reliable help with book marketing, HMDPublishing is the way to go!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Should’ve Gone with HMB from the Start

I originally went with a different publisher for my book and literally everything went wrong. HMD publishing took the broken pieces of my first edition, completely fixed everything, and made it look professional and perfect. They literally saved the day. In addition to their wonderful work, they are also wonderful to work with. They are patient, kind, attentive, and helpful.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding, Personalized, Customer-focused Publisher.

Personal service, professional execution, and working to agreed specifications resulted in 5 excellent formatted books and 6 top quality covers. I cannot fault hmd as an outstanding, personalized, customer-focused publisher. HJ Furl, author of controversial, extraordinary stories.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Communication

Used HMD Publishing via Fiverr for the first time, and one thing that stood out to me was the quality and promptness of their communication and replies and how willing they were to undergo constant revisions by me just to get it right. Great communication is hard to come by these days. They were even on standby via chat while I was double checking the final files as I was on a time crunch. Very much appreciated. I used their book formatting service.

March 11, 2026
Unprompted review
Rated 2 out of 5 stars

I really wanted to have a good experience.

I really wanted to have a good experience with this company. I was looking for ongoing pre-press services and submitted 3 books to start. I've been in this business for 20-plus years so I'm very familiar with the backend process. I followed their submission instructions exactly and somehow, all the specs got mixed up on the backend, even though three different submission sheets were completed per their request. So I canceled two of the projects and went back to one book. There were still so many mistakes along the way. The book was made the wrong size, alignment issues, images not greyscaled, and in the end, the file was not set up properly for printing and distribution. It was supposed to be a two-week turnaround that took months. I had to start all over with another service provider to get it right. When I addressed it, the issue was turned around on me, instead of them taking responsibility. They said something like, "We can only work with what you gave us." Yes, and your job is to make what I gave you into print-ready files, and if that's not possible, to inform me right away, not months later. So, anyway, it was a complex project so maybe something super simple would have had a different outcome. My other service provider had it handled in a week.

November 12, 2025
Unprompted review
HMDPublishing  logo

Reply from HMDPublishing

Thank you for sharing your feedback Joanna. We’re genuinely sorry that this project did not meet your expectations.

Your project involved a complex workbook layout with tables, equations, and multiple revision rounds. During the process there was confusion regarding trim size specifications in the submission materials, which required us to redo the layout and contributed to delays. We acknowledge that this created frustration and we regret that the experience felt difficult from your perspective.

Throughout the project our team completed the interior layout, cover design, several rounds of revisions, resizing the book to 8.5 x 11, implementing the author’s corrections, converting images to black and white, and preparing final export files based on the source materials provided.

We always aim to resolve concerns collaboratively and would still welcome the opportunity to speak with you directly to better understand your experience and see if we can find a constructive resolution.

We wish you and your author success with the book moving forward.

Rated 5 out of 5 stars

Great company with solid work ethics

I worked with Hammad & his team on the production of my book, Build, Scale, Sell. Everyone I dealt with were knowledgeable, informed and eager to help. Would have no hesitation in recommending HMD Publishing

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I found these guys in a YouTube video…

I found these guys in a YouTube video when I was trying to publish my first book with Amazon KDP, which is a frustrating process, but HMD Publishing helped me get everything right and even handled all the uploads directly to Amazon. I have now done 4 books with them and more to come. Highly recommended. A++

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Put Hammad on speed dial for your book!

Hammad at HMD was instrumental in helping me typeset and publish my first bestseller, Catalyst Leadership. They brought professionalism, precision, and real publishing expertise to every stage of the process. As a first-time author, I needed a team that could take something important to me and handle it with care, urgency, and attention to detail - and that’s exactly what they did. They made the entire experience smoother, easier, and far more polished than I could have done on my own. I’m proud of the final product, and they absolutely helped make that happen. I highly recommend HMD Publishing to any author who wants a true partner in getting their book published right.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. It can be challenging to communicate the work you want; they make sure they understand your project. They also added things that I hadn't thought of that improved my project. Everything was finished in a timely manner. I had no problems and will definitely work with them again. Thank You.

February 2, 2026
Unprompted review

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