I have been with HML for a few years now, As a landlord, I feel they deal with any issues I have promptly and efficiently alway extremely helpful. when I was introduced to HML. Linda came to my pro... See more
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We have been a landlord with full management service by Thornes/HML for the last 11 years. During this time we have had several tenants and we have relied on David Tondel to advise us on new tenants a... See more
We had a really good experience with HML, the viewing was good, Charlotte was very patient, thoughtful and nice to us during the entire process. After letting the house the team was also very supporti... See more
I have been with HML for 14 years I have always felt heard and made to feel valued as a tenant. Virgina Bartley has always been amazing and does all she can to help with any needs of the property. I... See more
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Company details
Information provided by various external sources
With a clear and seamless process perfected over decades of experience within the property market, HML Lettings offers an overarching structure that provides clear and practical support for landlords, investors and tenants. Our dedicated lettings team put care and attention into ensuring that the needs of our tenants and landlords are fully and comprehensively catered for, throughout the entire process. The team are always on hand to answer any queries tenants may have, as well as providing help and support to our landlords as they look to invest and rent out their property in the best possible way. Significantly saving you time, our experienced team will handle the entire lettings and management process promptly and efficiently. Our package is tailored to each client and we offer a wide range of services from full management of a let property, to tenant sourcing only. Naturally, we are fully compliant with all statutory requirements and other industry guidelines.
Contact info
9-11 The Quadrant, TW9 1BP, Richmond, United Kingdom
- 020 8948 3211
- lettings@hmlgroup.com
- hmllettings.com
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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I have been dealing with Palak Suthar…
I have been dealing with Palak Suthar for many years and I must say she’s really helpful very efficient and the company is very lucky to have her.
Excellent letting service
The Luton Branch of HML have provided us with a very professional and friendly service in the letting out of our Dunstable property . As new landlords we opted for full management and our initial visit from David was very knowledgeable, offered us some excellent advice and was reassuring.
Following on Michael has kept us very well informed and communicates promptly any issues that have arisen with the property that can then be actioned.
Many Thanks!
Having dealt with Lucy (Ward)my query…
Having dealt with Lucy (Ward)my query was dealt with in a prompt manner and completed as requested.
Very impressed .
Geoff
Thorndon Court Ltd
Very Professional
I have been dealing with HML for a very long time. Some of the people that I have dealt with in the past were not pleasant but in the last few years everyone has been very professional.
Trustful and reliable agent
My apartment has been rent out through HML for years. In compared to my previous rental agent, HML is much more reliable. I have to say thank you to their professional management team, especially to Lucy Ward and Linda Code. Both of them are fully trustful and highly recommended to support any property rental and sales and purchase transactions.
HML are brilliant
I have been renting from HML for nearly a year now with my friend, they have been utterly wonderful. Responsive, friendly, helpful and they really look after us all on these row of houses that rent from them.
We are over the moon with their service!
Lucy Ward is extremely efficient and…
Lucy Ward is extremely efficient and "user friendly" when dealing with our lettings account. She is always happy to answer any queries in a timely fashion.
We had a really good experience with HML and Charlotte
We had a really good experience with HML, the viewing was good, Charlotte was very patient, thoughtful and nice to us during the entire process. After letting the house the team was also very supportive and fast in giving answers or fixing any problems we found after moving. The house was in a very good state when we moved and all small issues we found were sorted same or next day after moving. Five stars!!
Charlotte and the team at HML are an…
Charlotte and the team at HML are an absolute pleasure. Always responsive; if there is an issue in the property, they get it fixed quickly. Above all, they are just lovely people.
Friendly and Professional Service
Sharon at HML has been extremely helpful in any issues that we have needed to raise. Always prompt in getting the issues resolved so there is minimal delays/ inconvenience. Very happy with Sharon's accomodating and friendly nature. Overall Sharon and her colleagues are a great team.
Sharon at Hml is always very helpful
Sharon at Hml is always very helpful, have been dealing with Sharon for over 10 years, any problems I have had get sorted straight away, without any hesitation, highly recommend.
Good service overall
I've been with HML Luton ever since they took over from Thornes. Overall, it has been a positive experience so far. Whenever I report an issue, it does get sorted out. The only problem at times has been the lack of communication as I had to chase things up with emails and phone calls that were not answered or returned. If not for David, I'm not sure how long things would have taken. He is always a pleasure to deal with, goes out of his way to help and nothing is too much trouble.
We have had an amazing service from…
We have had an amazing service from Samantha when we rented our property all the process was smooth and we are very pleased with this agency.
We would definetly encourage other people to try their services.
Thank you HML for your amazing services so far
Sharon reed at hml Romford has always…
Sharon reed at hml Romford has always been a pleasure the woman has gone above and beyond with keeping me in tenancy and helping me will all issues! They are a great company and really would recommend!
Highly recommend
Linda and the team have managed my properties for a number of years and have proved themselves to be invaluable time and time again. They even helped me through the entire process when I needed to make a claim through my rental insurance making it a painless process of what could've been a nightmare had I not had them onboard sharing their advice and expertise. The entire team have always been professional, informative and efficient in every aspect and Linda has certainly gone above and beyond on many occasions.
I have before and will again recommend Linda and HML Lettings to any Landlord looking for assistance in managing their properies.
Thank you for all you have done for me over the years.
I deal with Linda Cole on a regular…
I deal with Linda Cole on a regular basis in regards to the management of my property.
She is very reactive and efficient and always communicates with me on urgent matters.
I changed my management agent some time ago and I am glad I did. Thank you Linda for all that do for me.
Review for Sharon, Our Lettings Agent
Sharon is fantastic! She’s always friendly, super helpful, and makes the whole renting process easy. Every time we see her, she brightens our day. If you need a great lettings agent, Sharon is the one to go to!
Window and Door Replaced
We Had a recent home visit From Tracy and Linda to our home and had a issue with a window and the back door. Both where replaced within a few weeks with an upgraded spec and looks really nice and is definitely saving on the heating bills. The fitters where quick and did a very good job. Thank you
We are happy with Sharon and Linda for…
We are happy with Sharon and Linda for 13 years we are their tinanc. They are very helpfull and kind very quicley tray to do as they can. Thank you and wish all the best for both of you.
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