HNRY Logistics Reviews 296

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This company is horrible. I was supposed to have delivery tomorrow after item has been sitting in their warehouse since march 29. These jerks barely told me that delivery canceled for tomorrow. Now I... See more

Rated 5 out of 5 stars

I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smo... See more

Rated 5 out of 5 stars

Chris an Michael Wright Are the men for the job if you need a load picked up and delivered on time with honesty and dignity and best prices call Chris or Michael wright they are 110% customer satis... See more

Rated 4 out of 5 stars

We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided... See more

Company details

  1. Trucking Company

Information provided by various external sources

Offering shippers a single-access network that will deliver what you need, where you need it, when you need it. Learn more about our freight logistics company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

296 reviews

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Rated 1 out of 5 stars

Our Shipment did not arrive when it was…

Our Shipment did not arrive when it was supposed to. The truck showed up with no straps, as we requested.

October 28, 2019
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

Thank you for taking time to send a review. I am so sorry to hear you experienced issues on your load. Let me look into what happened and get back with you.

Rated 4 out of 5 stars

had a little hick up in the beginning…

had a little hick up in the beginning but the rep came right in to handle it and talk about what had happened. miscommunication on both ends, issue was resolved and have had no more problems since. very helpful and friendly people.

October 25, 2019
Unprompted review
Rated 3 out of 5 stars

Accurate info is important.

If one is attempting to book a shipment, they need quality information, in a timely manner. In this instance, and only this instance, that did not happen. I was miss quoted in price (actual price was $1100 over what I was quoted), and by the time that info came to light, it was too late for me to book another shipment. Not the best experience this go around.

October 22, 2019
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

I am so sorry to hear of your experience. Let me look into what happened and call you direct.

Rated 3 out of 5 stars

We didn't realize it was contracted by…

We didn't realize it was contracted by another company. We contacted YRC. They did not make the first scheduled pick up due to a stop by highway patrol for noncompliance and it had to be rescheduled which cost us another day of hiring crane to load it. Then we requested tarps but the driver said that was not relayed to them.

October 22, 2019
Unprompted review

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