This is scam page which uses peoples good faith by robbing them for many months until they are able to cancel. In other words we never coherently subscribed to this useless membership.
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See what reviewers are saying
I love how well you respond to customer’s concerns. You were patient and understanding. You always make sure you understand what the exact problem is and you come up with solutions in an effective m... See more
Mr Kevin,is helpful member of the company. Responsible humble soft spoken. A great man with positive thoughts and attitude. Appreciate the response of Mr kevin. Warm regards;
I discovered that I had registered with this company by mistake. I am happy to say that, following my contact with the company, Jamal took ownership of my problem and he has kindly arranged the cancel... See more
4.3
Excellent
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very good service recommend
Very good service, I highly recommend if you have any problems contacting Alero
March 25, 2025
Unprompted review
Assistance with unknown membership fee. After I were billed for membership fees…
After I were billed for membership fees that I not known off and queried, I received mail from Emerald who said that he investigate it and that the amount will be refunded.
March 25, 2025
Unprompted review
Good escalation support by Paula
March 24, 2025
Unprompted review
The response time is super quick and…
The response time is super quick and the assistance and support fantastic. Thank you.
March 18, 2025
Unprompted review
An immediate response
Good escalation support and the team also gave me the immediate and best response I actually needed. To Ms. Paula of the Escalation Team Management of Hobbiesmine, she exceeded my expectations to what I needed.
March 15, 2025
Unprompted review
Thank you for reaching out to me
March 11, 2025
Unprompted review
Quick reply after a request answered by…
Quick reply after a request answered by Phoebe! Explained the membership well.
February 28, 2025
Unprompted review
My query was resolved to my…
My query was resolved to my satisfaction thank you Bob
February 26, 2025
Unprompted review
Was good service and the agent was…
Was good service and the agent was friendly with me
Thank you
February 18, 2025
Unprompted review
Thank you Kai for taking your time !
February 10, 2025
Unprompted review
Good work..
February 7, 2025
Unprompted review
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