HobbyRC Reviews 179

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

​I can't recommend HobbyRC enough. The delivery was super fast, and the items arrived in perfect condition. I was particularly impressed by the customer service; the staff were genuinely helpful and... See more

Rated 5 out of 5 stars

Had an issue with my RC car. Contacted Mike and he's been great help all together. Quick at responding emails also didn't have any issues sending it back to check. Was expecting to pay for return post... See more

Rated 5 out of 5 stars

love the fact that if I need it, I can get items delivered next day, even if thats a Saturday so a flying weekend is not ruined. Mike is super helpful and during the past few months of mayhem, its' re... See more

Rated 5 out of 5 stars

Amazing store, I have order few thinks and then I realized I still missing few bits so all together I made 3 orders - after 15min hobby RC has send me refund for two shipment delivery charges and advi... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good Phone Advice

Guy I spoke to on the phone was very helpful. Order received in 2 days via Royal Mail 48. Website seems to have a wide variety of parts.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Decent business!

Very happy with my purchase and the service I have received form HobbyRC. Volantex Spit flies like an absolute dream and Mike is a true gentleman! Thoroughly recommend this business.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Easily the best fpv store in the UK!

Easily the best fpv store in the UK! Widest range of products, good prices, great service and real expertise in their products. As well as being a retailer, they are the UK distributors and service centre for a number of the major brands. Most large companies fail to reach their levels of efficiency and professionalism yet their personal touch is always evident too. Many thanks to Mike & Mike’s wife for all you’ve done for me over the 9 months that I’ve been involved with the hobby. :)

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great company, friendly, helpful

Great company my order was shipped quickly and was very well packaged everything arrived perfect, I reached out to them with something I didn’t know how to do on a new rc transmitter and there response was quick, friendly and helpful and help with what I was doing wrong (I should of read the instructions) 😂 thanks for your help will use there site agin

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable

Ordered VIFLY strobe. Description was accurate. Arrived very quickly. Eco-friendly packaging. I haven't been hassled for a review but thought that a positive review was well deserved. Will definitely use again. Thanks for the sweet!

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great website! I really do recommend this site to anyone!

I bought the Radiomaster TX16S Joshua Bardwell edition and I could not be happier. It was packaged and dispatched within the first day and shipped the second day. Today is the third day and It has arrived and I love it! Great service and I will definitely be purchasing from HobbyRC again.

Thank you HobbyRC

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I wanted to take a moment to express my gratitude for the exceptional service and expert advice provided by Mike. He went above and beyond to assist me in finding the perfect goggles for my needs.

I am extremely satisfied with the level of professionalism and expertise demonstrated by Mike at HobbyRC. His guidance has helped me make an informed decision and enhanced my overall shopping experience.

I would highly recommend HobbyRC to anyone in search of high-quality RC equipment and outstanding customer service.

June 28, 2023
Unprompted review
Rated 4 out of 5 stars

Helping with double vision

I purchased a pair of Skyzone Cobra X goggles from Mike. Unfortunately I could not use them, they gave me double vision. Mike agreed to refund 90% of the purchase, so I could instead buy a pair that weren't box-style.
Hobby-RC are trading in a difficult market, depending on Chinese imports. I feel the customer service was well-balanced and fair.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for better service.

Couldn't ask for better service.

I had pre-ordered some new HDZero goggles along with camera and VTX to begin the conversion over to digital. During this time I had emailed to ask a few questions in regards to the micro vs the nano camera and also if they plan to stock the analogue bay in future. All questions were answered quickly and out of hours, This alone shows the dedication to great service. When this order was dispatched I realised I needed a new crossfire rx so placed a brand new order for next day delivery. I received a note on the second order to say the postage had been refunded and combined with the first order. Thank you to Mike and the team for a consistently brilliant experience over the years.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from HobbyRC

Excellent service from HobbyRC, I’ve ordered several times now and always received the same high level of service. Orders are prepared very quickly and dispatched same day usually. They’ve been very helpful when I’ve wanted to add items to an existing order and when I had a manufacturing defect on a set of goggles (through no fault of theirs) they were prepared to get it sorted quickly

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great, Reliable Service!

Have been using HobbyRC for a number of years now and I have to say I am completely satisfied. I found them to be responsive to queries and their same day dispatch promise is excellent. The postage costs are also very reasonable. See no reason not to continue to use them going forward!

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

Come across as customer caring but it's just BS

Awful company to deal with, purchased a TBS Nano RX Pro that arrived faulty, Seller had me jumping through hoops with TBS making videos only show it was faulty, when he was contacted by TBS to setup a return took him three days to respond, I had already spent a month without a working unit. No real customer care or understanding, all about me me me, and belligerence by the seller.

February 16, 2023
Unprompted review
HobbyRC logo

Reply from HobbyRC

Thanks for the feedback and its unfortunate you feel this way. Disagree with most of your comments. Summary: Customer will receive a refund for the item - just not quite as promptly (two weeks total) as desired or without doing some due dillegence first to ensure the item was faulty via the manufacturer.

Rated 5 out of 5 stars

Great company

Great company, orders are always spot on, quick delivery. Never had any issues with them. Recommend them highly.

January 25, 2023
Unprompted review
Rated 1 out of 5 stars

Bought a pre built IFlight from these…

Bought a pre built IFlight from these guys a couple of years ago and unfortunately the mirco usb connector was faulty soldered on it badly so it came off, contacted these guys many times and he said he was waiting for a part from china. Which never came and after 6/7 calls to them I gave up won’t be buying from these guys again bad customer support

February 6, 2022
Unprompted review
HobbyRC logo

Reply from HobbyRC

Hi James,

I can see from what emails I can find that this dates back to 2021 so I have limited information availabile to me to try and help resolve the issue. iFlight is one of the more difficult brands we deal with for warranty so while ultimately it is our mistake if we let you down sometimes getting the parts from the manufacturer is extremely difficult.

If you wish to discuss further you can contact us via email to see if we can make it right.

Thanks.

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