Horrible, just horrible service. I never received my order. I was told to check with the postman, check with the post master, check with all the neighbors for my missing package. When I go to t... See more
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HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me a... See more
It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away peo... See more
Company replied
I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to g... See more
Company details
Information provided by various external sources
Hobby & Recreation Products (HRP) has been in business for over 25 years bringing outstanding hobby and recreation products to North America and International markets. We provide brand management services to several recreation and hobby brands including Racers Edge, Spazstix Paint, Gmade, CEN Racing, Savox, Hobbywing, and many more. HRP stocks tens of thousands of items in two warehouses across the USA, offering quick access to our products from Utah and Pennsylvania. Our dedicated staff has years of experience and are active participants in the industries they serve. Our products are designed to improve your experience with your chosen activity. Our staff is always looking to help bring a better product to market by relying critical customer feedback as well as personal experience. We strive to offer the BEST value possible from factory to end user, while always maintaining outstanding customer service and support. As long as we feel like we'd definitely buy from ourselves, we are meeting one of our key goals.
Contact info
2034 s 3850 w, 84104, Salt Lake City, United States
- 800-860-3709
- contact@hobbyrecreationproducts.com
- hobbyrecreationproducts.com
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Great service! Good Prices.
After shopping around the web, Mammoth had what I was looking for and the best prices, they got my shipment right out to me.
Easy shopping and quick delivery.
I would like to thank you for sending me exactly the parts that I needed. My wife just bought me the lighthawk aero, and I quickly found out that you cannot fly in - 40° weather which is quite common here in Winnipeg Manitoba Canada. I know that I will be ordering more parts, and of course new toys. Once again thank you for your quick response.
if you love RC,call mammoth hobbies first.
one of the very best hobby shops in the country.I have bought 2 radio controlled cars from them .the service has been fast ,they answer Emails is 24 hours or less.
Lowest prices anywhere Period!
They have the best prices on all my r/c parts + they price match. And the shipping takes 3 days usually or less.
Bad order experience made better by good customer service
I placed an order for several parts based on the availability of a body for my SC10B. I ordered other parts to take advantage of the freight policy. The following Monday a customer service agent emailed me that their stock numbers were not correct but that the remainder of my order would be shipping. I sent him back a reply to cancel the order and that I would reorder once the bodies were in. Any other time this would have been a problem, but to my surprise he credited back my account and said he would notify me at a later date. It's hard enough to deal on the computer but it's nice to know that companies are still out there that have customer service and people that are pleasant to work with. Thanks and I look forward to hearing from you so I can place my order and see how the rest of the transaction goes through.
Very satisfied - will do business again. Thanks.
I found it very easy to use the website. The prices were very competitive, and the shipping and packaging was extremely fast. I would do business again.
Great prices and service
Have a great selection of RC parts. Some of the best prices on the internet. Quick and reliable shipping. Highly recommend doing business with them.
Very quick response and appreciate the coupon.
Recommend these guys.
Great prices, good customer service
Mammoth had the Servo's I was looking for in stock and at the best price I found on the internet.... add that to the fact that they offer free shipping over $75, and it was a great overall shopping experience. Shipping was very quick to boot.
great service, good products fast shipping
order was fill and on time and in great shape
Great store to order from
Speedy shipping and great prices
Some of the best prices I've found without having a membership or discount codes. Nice variety of parts and quick order packing & shipping.
Thanks for the quick turnaround on my order!
I'm presently using these Savox servos on my Trex450 & Walkera V450-do1. I found them to better than Align servos, very reliable.
Great shop with a great inventory!!!
Mammoth hobbies is my priority hobby shop and get most of my parts from them as they have incredible customer service and prices.
I do reccomend to try and get different shipping options (ups, usps). As sometimes the shipping options are quite expensive for small objects
Couldn't ask for anything more.
Great prices, fast free shipping, $5 off coupon for next order was a nice touch. Thank you. I will place another order in a week or two.
Fast and reliable, even during the holiday season. Fantastic!
Thank you for having a decent selection over the holiday season. Again, I received fast shipping and packaging was great. Everything as expected, thank you.
Good service, but a bit confusing.
After placing my order I received an email saying the item was no longer available. I was confused because I didn't know if that meant my order was canceled or what. Because of the Christmas holiday I didn't have time to contact Mammoth immediately, and then on Dec. 29 my mailman knocked on the door with a package for me. It was too late for Christmas, but my grandson didn't care. He was thrilled, but some people might have already bought a replacement. In the future, when they run out of an item, perhaps an email to ask if the item is still wanted before shipping it out? In my case, it was great...fast and in good condition. Someone else might not have been so happy.
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