HobbyTown Reviews 3

Wouldn't let Roman Atwood film and he was going to spend five grand f... you all

I would give zero stars if I could. As a first time hobby car owner, I bought an rc car from this place and the people seemed to be helpful in their own way. They said that if there were any issues to bring the car back and they would give an exchange or store credit. I spent about $300.00 on the car for my kid and it seemed to work well. Less than 2 weeks later (5 times used) the servo went out on it. I called the store and the manager didn't ask about any warranty or how long I've had the car, he jumped straight to charging me for a defective product. They lied about the 30 day return and store credit and went straight to a charge. He insists that my kid ran the car into things and when I told him that I watch my kid when he used it he says "are you sure?" This is the response you get from someone when they already have made the decision NOT to help you, but instead shove blame in your direction which shows the attitude of the creep who manages the place. He said he will charge me $44.95 for the replacement servo that he calls an "upgrade." I did research on the situation and there are quite a few people who said their servo died anywhere up to 2 weeks. That's not very long to have to repair a $300.00 item. Not sure which "upgrade he was going to overcharge me for, but I found a metal gear water proof replacement for $22.95. Now why I would give negative stars... The real kick in the backside is that I went to the site of the rc car I bought from this store and it's available for $169.99. Hobby town WILL RIP YOU OFF!!! Do your research and look online for the things they try to sell you. Everything in that place is overpriced and I'm not talking by a few bucks. They charged me almost DOUBLE what the rc car I bought from them was worth. Remember that it broke after 5 uses in the time span of about 2 weeks. You have been warned.

I ordered a replacement battery for my RC car. Came fast and as described.