I really want to thank Nela ,I had such Great experience with the customer service I had. Hobbytozen has a great asset to have Nela on their Support team, because Nela was quick to respond and atten... See more
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See what reviewers are saying
At start I got some issues on the platform, but escalation team made an amazing job trying to assist me with my issue. They try to find a solution.
Jeremy assisted resolve my issue. OK, so here is an edit. Jeremy offered his help on the condition I will write that sentence at the beginning. So I wrote it but nothing happened. I paid money for s... See more
This company is very great. They help me a lot. Their assistance is very nice. They were very very helpful to me. Thank you Emerald for your assistance. I appreciate it a lot.
4.1
Great
140 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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This company is very great
This company is very great. They help me a lot. Their assistance is very nice. They were very very helpful to me. Thank you Emerald for your assistance. I appreciate it a lot.
February 25, 2025
Unprompted review
Great help to find what was wrong with order
Myla was superb resolved my problem and was great help would recommend to anyone to use this site
February 25, 2025
Unprompted review
Complaint been attended too
Phoebe made contact to assist in resolving the issue.
February 21, 2025
Unprompted review
Good service
February 19, 2025
Unprompted review
Signed me up without my knowledge and…
Signed me up without my knowledge and charged my card.
Refusing to refund.
Contacted my bank to try and get the money back.
February 19, 2025
Unprompted review
Issue resolved by zoe.
February 13, 2025
Unprompted review
Kenny
Escalation team is in touch and Kenny is helping to resolve the issue. Thanks, Kenny.
February 12, 2025
Unprompted review
They are going to give my money back…
They are going to give my money back that they took from my account
February 7, 2025
Unprompted review
Jamal assisted resolve my issue
February 3, 2025
Unprompted review
Great Customer Service
Great Customer Service, and reliable staff whom are focused on helping their customers!!!
January 18, 2025
Unprompted review
More detail needs to be given to keep…
More detail needs to be given to keep customers informed. .
January 3, 2025
Unprompted review
Sarra has reached out to me to resolve…
Sarra has reached out to me to resolve my issue, thanks Sarra for your kind assistance!
December 30, 2024
Unprompted review
Helpful Customer Service
When i try to talk on LiveChat, Declan answered me and helped a lot. Thank you Sir!
November 24, 2024
Unprompted review
Quick and easy to deal with
I really want to thank Nela ,I had such Great experience with the customer service I had.
Hobbytozen has a great asset to have Nela on their Support team, because Nela was quick to respond and attend to all my queries. I'm greatly
Satisfied with the service.
October 7, 2024
Unprompted review
Scam!!
Scam!!! Don't trust this website. They charged my card without me even buying anything (with a subscription I didn't do). And they don't let you cancel this subscription within the first 24h because they hope you will forget. And if you do, they will charge you multiple times. On the other hand, if you ask to cancel the subscription after the 24h hours, they threaten to charge you as well. Keep a good distance from this website, it's a trap.
October 6, 2024
Unprompted review
They got a hold of my bank account…
They got a hold of my bank account without my authorization. Charged my card without my consent and wouldn't reimburse me. No good. Don't use
October 2, 2024
Unprompted review
Objet unsubscride
Objet :
Hello, I want to unsubscribe but I made an error in my email address and because of that, it is impossible for me to do that.
I pay with my credit card once 1€ to vérify my indentity than 2€ and they want me to pay 2€ every 15days.
I ask to the support to unsubscribe me but it does not want to delete my accompt. It asks me my card number to verify my acompt, that is illégal.
They have all the éléments, all screens captures.
This is a scam webside of this type should never be trusted.
I’m waiting for the support before légal action.
September 17, 2024
Unprompted review
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