HoffmannwohnenReviews 

53
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

53 reviews

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2.8

All reviews

(53)

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Rated 1 out of 5 stars

Poor service

Poor service, only 14 days time for returns, selfpayd returns.

August 10, 2021
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Reply from Hoffmannwohnen

Hello Dan! We apologize that you are not happy with the service you have received. We received your email that you would like to return the lamp but we did not get a reply as to why you want to return them. For damaged lamps, we will be happy to send a replacement or refund. But for lamps that are 100% working, please know that we will still accept the return but the customer will have to pay for the shipping cost. If you received a damaged lamp, please feel free to email us and we will be happy to assist you. Thank you!

Rated 3 out of 5 stars
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Reply from Hoffmannwohnen

Hello Bert,

We apologize that you are not happy with the shipping period of your order. Once the order comes into our system, we process them the next business day and inspect the item before sending them out. Please understand that couriers do not work on weekends and the delivery was therefore postponed. Please feel free to email us and we will be happy to provide you a 10% discount on your next purchase. We hope that you are enjoying the lamp now! Thank you 😊

Rated 5 out of 5 stars

Great product

Great product, really enjoy it. Shipment went absolutely fast. Everything went out fine.

May 9, 2021
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Reply from Hoffmannwohnen

Hallo Oliver,

Vielen Dank für Ihre Nachricht :)

Grüß,

Alex

Rated 1 out of 5 stars

Shipping way too long and not as promised

Shipping way too long and not as promised. you wrote within 3 days. i ordered on May the 1st and today is 05/09/2021 and im still waiting.

May 9, 2021
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Reply from Hoffmannwohnen

Hi RiKi,

I'm sorry we had to keep you waiting for your order, since the order was out of stock at the time we had to wait for new (refurbished) stock to arrive.

I just saw the order has arrived yesterday. Hope you are happy with the end result.

Greetings,

Alex

Rated 5 out of 5 stars

Norda Lucent for the whole family

I bought the lamp Norda Lucent and I am absolutely happy with it. Unfortunately, only afterwards I saw that they are also available with mobile app.
Since my brother-in-law also wants one and my wife and I also want one in the bedroom, we will give each other one with app.
It works flawlessly and makes a super ambience and my son prefers to play with the remote control than watch TV.

April 27, 2021
Unprompted review
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Reply from Hoffmannwohnen

Hi Nils,

Vielen Dank für Ihre Bewertung!

Grüß,

Britt

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