House of Fleur Interiors Reviews 96

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The worst experience I have ever had. I placed an order for my engagement shoot and it got canceled. Then I was told to replace it when it was back in stock so I did, I ordered two dresses. They first... See more

Rated 5 out of 5 stars

Amazing experience from beginning to end. Lindsay helped with choice of marble and chair design. Decided to purchase Pandora table with Bentley champagne chairs. Delivered today and was informed thr... See more

Rated 1 out of 5 stars

ABSOLUTELY TERRIBLE. I saw 3 stars and took my chances and I’m out $80. I ordered a dress for my engagement photos and it took over 3 weeks to ship. I reached out multiple times and didn’t hear back f... See more

Rated 5 out of 5 stars

The most stunning dining table and chairs, we could not be happier. Even better than the pictures. The service from start to finish has been outstanding. Emails are responded to quickly and profession... See more

Company details

  1. Furniture Store

Written by the company

House of Fleur was established in 1994 as a small and personalised interior design business in the UK. The company offers customers the latest trends in interior design. However, Fleur, the founder of the company, had a bigger vision to inspire and help more people. As a result, she decided to expand her offerings by bringing in more highly trained designers. With advancements in technology over the years, Fleur realised that her ultimate dream was to connect with her customers through her platform, House of Fleur. Today, House of Fleur offers unique statement furniture and luxury modern contemporary designs to its customers. All of Fleur's agents are highly skilled in the furniture and interior design sector. At House of Fleur, we strive to provide a personalised customer service experience that puts you and your space at the forefront of everything we do. We understand that your house is as unique as you are, and that's why we work tirelessly behind the scenes to ensure our collection reflects your wants and needs. At House of Fleur, we are here to be a small part of your plans and help bring your vision to life. We hope you enjoy browsing our catalogue of beautiful products and look forward to hearing from you very soon.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company!

Fantastic company to deal with from the very start to receiving my items, thank you so much for a great service! 😊

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

What a fantastic service the table is absolutely stunning would definitely be shopping here again thank you

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great all round experience

We ordered our dining table and six chairs which are amazing we got a great deal and the delivery was fast, we was kept in contact with updates and the delivery crew done was expected of them great all round experience.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Better than amazing, simply stunning

The most stunning dining table and chairs, we could not be happier. Even better than the pictures. The service from start to finish has been outstanding. Emails are responded to quickly and professionally and the delivery guys couldn't have been more helpful. If you are unsure about spending that amount of money online like I was, honestly, you will not regret it. Completely love it.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE FROM START TO FINISH

Amazing experience from beginning to end. Lindsay helped with choice of marble and chair design. Decided to purchase Pandora table with Bentley champagne chairs. Delivered today and was informed throughout of delivery slot. Friendly team of lads who also built furniture which is absolutely stunning and great quality. I am so pleased with my new dining set. Would highly recommend HOF and will definitely purchase from them again , thankyou HOF

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant goods fast delivery with 1 st…

Brilliant goods fast delivery with 1 st class customer service
Would definate use again

October 31, 2023
Unprompted review
House of Fleur Interiors logo

Reply from House of Fleur Interiors

Hi Ms Kenyon, thank you for taking the time out to review HOF. We are pleased that you are happy with your order. We do look forward to helping you in the future. Kind regards HOF

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look