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Hogparts UK Ltd Reviews 1,909

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TrustScore 4.5 out of 5

4.6

Motorcycle Parts Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the wide selection of parts and accessories available. Many appreciate the quick delivery times, with items often arriving promptly and well-packaged. The pricing is frequently highlighted as reasonable, offering good value for money, and the overall ordering process is described as smooth and efficient. However, some customers experienced issues with delivery, reporting delays or non-receipt of orders, and a few mentioned difficulties with communication when trying to resolve these problems. There were also occasional instances where parts ordered based on the fitment guide were found to be incorrect or unsuitable for their bikes.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality and suitability.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the rapid and speedy... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the first-class service,... See more

Order

Users describe positive interactions with order. Many customers praise the speedy delivery, with orders... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and reasonable prices,... See more

Based on these reviews

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more

Rated 5 out of 5 stars

Very helpful even when I had to return the bits due to my mistake…. However, one month later dispite confirmation of return 2 weeks ago, no refund. It just got sorted today with an apology from th... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

Ordered a pair of hand gaurds for my Indian Springfield and they turned up with two throttle side brackets, I contacted hogparts and they replied quickly saying they would rectify the situation for me... See more

Company details

  1. Motorcycle Parts Store

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 13% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Ordered and paid for parts on the 26th…

Ordered and paid for parts on the 26th of March and am still waiting for them to be delivered, it is now the 9th of April. I have sent three emails politely asking when I can expect to receive the items which they have failed to respond to and have phoned only to receive a short automated message before being cut off. Really poor customer service, won't be using hog parts again.

April 9, 2026
Unprompted review

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