Hoid.pk Reviews 

I ordered furniture on 4 October and deposited the complete payment. Till today the company has not delivered the furniture. The response from the sales team is very poor. I regret my decision of ordering on this pathetic company.

If I could give 0 stars I would

If I could give 0 stars I would. I confirmed a price over their WhatsApp service and drove a good few miles to find out that I was quoted a wrong price, as a matter of principle that should have been honoured, as it was given in black & white.

Advisor available on shop floor was helpless and clueless, he tried to call management but it was useless.

Had to pick and drop furniture item myself, this furhiture shop won't last too long, they don't believe in customer service.

Doesn't want to name and shame their employees.

Avoid this retailer, if one can! I can see why their ratting is so low.

The customer service was disastrous. I finally have my item now, 3 weeks after the time I ordered it. There were 2 delivery dates that were previously assigned to me that were not met. My receipt has a paan stain on it and the packaging of the item is shabby. The item is good, and this is the second item I’ve ordered from Hoid. They really need to improve their customer service.

The service is not satisfied. They made the product small and then change their website description.

Also, after paying 1000 Rs for delivery, the delivery person asks for 500Rs more to deliver it to the second floor. They have only one person to lift the product and ask for my help to lift it. which is HOID responsibility

Not recommended for big products as they don't care once they get your money. What i Asked for replacement and not refund . Their reply was as follows:

"Apologies, the product can't be replaced. We made this on order and managed it on cash on delivery, therefore we can't exchange it now."

When I said I will write a review of yours that's what their reply.

"What is the size difference? We have followed the size mentioned completely. Height: 32" | Length: 4 ft | Depth: 16"
This was managed on cash on delivery. You should have returned it then if you don't like it at that time. Please don't threaten us like this. You have the right to share your experience anywhere you want.
You didn't even pay RS 500/- for third-floor delivery charges which are mentioned on our website as labor charges to deliver you your product using stairs all the way to the third floor but we had to pay that amount to the courier company."