Easy to find what plan suited me best as well as easy to purchase. In most places services was great, in some not so great, but could have been a result of location. This was also a cost efficient met... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was apprehensive about using an eSim for the first time but felt it was only option for visit to China. I queried that I'd installed correctly and received clear and quick responses confirming ste... See more
Great connection throughout our trip, I would highly recommend the middle eastern SIM for traveling to Cyprus, It worked seamlessly between north and south without changing Sims and regions at the bor... See more
I tried many ESIM and Holafly was the easiest to navigate between 2 different countries. I activated the morning I flew out and as soon as I landed the phone eSIM worked immediately. It was peace of m... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- holafly.com
4.6
Excellent
95K reviews
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It was so easy to use it
It was so easy to use it, to connect and it was so uselful to have the 1Go rescue plan
June 2, 2026
I easily found a great value eSIM for…
I easily found a great value eSIM for my holiday around Europe.
The connection was consistent and I had no problems at all in setting it up and using it. Highly recommend Holafly!
June 2, 2026
Best esim company with good connection…
Best esim company with good connection everywhere
June 2, 2026
It was very easy to install and use
It was very easy to install and use, the network was stable and fast. 10/10, would recommend.
June 2, 2026
Efficient Customer Service
The customer service was really efficient and very polite. The specialist support team member, Onyinye, was really helpful with managing my concerns. Thank you.
June 3, 2026
Unprompted review
Great when travelling to a few locations
Was on holiday for a month, travelling to various locations, so the monthly global plan was amazing and definitely came in handy!
May 1, 2026
Unprompted review
A high-end company with excellent…
A high-end company with excellent service, easy SIM card installation, and fast internet.
May 15, 2026
Unprompted review
Landed → Connected → Thriving
Landed, turned on my phone, and boom, instant internet like I’d never left home. No airport WiFi scavenger hunt, no sketchy kiosks, no stress while trying to figure out transport in a new country (honestly priceless).
Worked seamlessly in both countries I visited, setup took minutes, and the connection stayed strong the whole trip. Maps, bookings, random “where am I and is this the right bus?” moments all handled without a glitch.
10/10 would recommend, made me feel like a calm, organised traveller instead of a confused tourist clutching screenshots 😂
May 15, 2026
Unprompted review
Yassine and Emma were a great help when…
Yassine and Emma were a great help when I booked the wrong country for my eSIM.
June 3, 2026
Easy installation
The eSIM was very easy to install, started working as soon as I reached my destination and worked throughout my trip.
May 13, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Holafly Esim in Australia is trash
I bought in May a monthly unlimited package for use during my trip to Australia in June 2026. Holafly eSIM was trash! I could barely get 1 mpbs while in Brisbane to start my trip. I reached out to Holafly and communicated via their messaging process. The first person was totally unhelpful and basically couldn’t help. I told the person I wanted to communicate with a manager and got some help with a number of options. All failed and speed didn’t increase. Australia is a huge country and it was ridiculous Holafly doesn’t work in Brisbane. I asked for a refund and was told ok but wait 5-10 days. Why wait when they charge you immediately for the service. I travel a lot and will never use Holafly again. They advertise a lot on United airlines and YouTube etc but don’t deliver.
June 2, 2026
Unprompted review
Reply from Holafly
Hi Tony,
This is Adraine from Holafly. Thank you for your feedback. I see that your monthly package did not deliver adequate data speeds in Brisbane and that our technical troubleshooting options were not able to resolve the issue.
I have reached out to you privately to gather more information about your experience and to work toward a resolution for your case. I will also provide an update regarding your pending refund request so you are kept fully informed on its progress.
We truly appreciate your patience and understanding while we look into this matter.
Best regards,
Adraine Harris
Customer Experience Analyst
very good service in overall
May 26, 2026
Unprompted review
Used in New York City and was very…
Used in New York City and was very reliable. Went all over the city and it worked great !
May 25, 2026
Unprompted review
No hussles installing it
No hussles installing it, perfect plan for me. Never had any issues. Ok I only used it in Bangkok but it was flawless. Thanks Holafly.🙏👍
May 11, 2026
Unprompted review
Disappointing
Very disappointed with the e-sim from Holafly. It was easy to purchase, but too expensive ($56 for 11 days) considering it did not give me full google services. I will not purchase from this company again.
May 20, 2026
Unprompted review
Reply from Holafly
Hello Gisele,
This is Adraine from Holafly. I am very sorry that our eSIM did not meet your expectations during your 11-day trip, as well as your concerns regarding the cost of the service. We understand that losing access to Google services can make navigating and working while abroad very difficult.
I have reached out to you privately to gather more information about your experience and to work toward a resolution for your case.
Thank you for your honesty, and we wish you safe travels in the future.
Kind regards,
Adraine Harris
Customer Experience Analyst
Asia eSIM
So far I have had a great experience with Holafly Asia’s SIM card and I have to say that technical support has also been great. Thank you to Aya for helping me figure it out <3
June 3, 2026
Unprompted review
My eSIM was ready to use the moment I…
My eSIM was ready to use the moment I arrived at my destination. I felt confident about having cellular signal at all times. It would be nice if prices were a bit lower.
May 12, 2026
Unprompted review
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