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Holafly Reviews 95,279

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TrustScore 4.5 out of 5

4.6

Telecommunications Service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 14,738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user experience, highlighting the ease of setup and reliable connectivity during their travels. Many people appreciate the outstanding customer service, noting the helpfulness and patience of the staff who quickly resolve issues and provide support. The reliability and speed of the connection are frequently mentioned, with users feeling confident in staying connected globally. However, some customers also noted occasional issues with service speed, particularly in certain locations or after a few days of use, and a few experienced slow customer service responses or inconsistent information. There were also mentions of unclear information regarding hotspot limits when purchasing from mobile devices.

What people talk about most

Service

People report positive experiences with service, often highlighting excellent connectivity and immediate... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of installation and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, patience, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting helpful, patient, and... See more

Website

Reviewers mention ambiguous feedback about website experiences, with some finding the website intuitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find what plan suited me best as well as easy to purchase. In most places services was great, in some not so great, but could have been a result of location. This was also a cost efficient met... See more

Rated 5 out of 5 stars

I was apprehensive about using an eSim for the first time but felt it was only option for visit to China. I queried that I'd installed correctly and received clear and quick responses confirming ste... See more

Rated 5 out of 5 stars

Great connection throughout our trip, I would highly recommend the middle eastern SIM for traveling to Cyprus, It worked seamlessly between north and south without changing Sims and regions at the bor... See more

Rated 5 out of 5 stars

I tried many ESIM and Holafly was the easiest to navigate between 2 different countries. I activated the morning I flew out and as soon as I landed the phone eSIM worked immediately. It was peace of m... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95K reviews

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Rated 5 out of 5 stars

I was unsure who to use but after…

I was unsure who to use but after speaking to a member of staff they helped me to understand everything. The cost was really good and they patiently helped me with installing it ready for use. I will definitely use them again as far cheaper than using my EE provider??

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

This was easy to use and activate

This was easy to use and activate. Unlimited data at a very reasonable rate alleviated any worries about running out or buying more data. This allowed streaming, posting and using Google maps without care. I will definitely be using again.

May 29, 2026
Rated 5 out of 5 stars

Excellent eSIM for Americans abroad

I tried an eSIM for the first time last December, on Rome. I used Holafly and was very happy with it. In May my wife and I used it again on both of our iPhones in London and then in Amsterdam. Installation is very easy (you do need good WiFi). It allows you to use your regular US phone number for text and calls and makes all other internet access (browsing, email, navigation, WhatsApp, Instagram, and so on) much, much faster than the free European data plans offered as part of US carrier plans.

May 30, 2026
Rated 4 out of 5 stars

Holafly & me

It was easy to choose a plan. Easy to activate (although I had to use the airport WiFi to activate the eSIM). It was reliable. For some of the days I was on a cruise and at sea i lost connection. Had I known this would happen, I would have chosen the plan differently. Overall I would use their service again and I have recommended Holafly to friends that are about to travel.

May 16, 2026
Unprompted review

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