While most of my investment experince has been positive it was during a negative experiance that Henry Kent supported me. Henry took full control of a negative sitaution, came up with an alternativ... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having Anben as an advisor has been really refreshing—especially compared to others I’ve encountered in Dubai. What stood out most is his honesty and integrity. He doesn’t overpromise or tell y... See more
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We’ve worked with several financial advisors over the years, but Michelle and her team at Holborn Assets have truly stood out as exceptional. They are clear, transparent, and take the time to expl... See more
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Amanda Steyn has been nothing but exemplary. I have referred her clients which she has taken in her stride and acted with absolute professionalism. She handles queries with care. Has a knack for... See more
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Company details
Written by the company
Holborn Assets is an independently owned, global financial advisory group established in 1998 and headquartered in Dubai. The company caters primarily to British expats with the objective of helping clients invest the right money in the right place at the right time. A holistic financial services provider, the group specialises in personal and corporate wealth management and manages over $2billion in assets under management. Key service offerings include -- Citizenship & Residency Programmes, Investments, Wills and Estate Planning, Education Planning, Pensions, Insurance, Long Term Care and SME services. The company has offices in the Middle East, UK, Europe, Africa and South Asia and currently supports a cadre of over 2200 UK and US qualified independent financial advisers.
Contact info
Al Shafar Tower 1, Level 15, Al Barsha Heights, 333851, Dubai, U.A.E.
- 971 4 457 3800
- info@holbornassets.com
- holbornassets.com
4.4
Excellent
3K reviews
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lourens Reichert and Holborn Team SA
Lourens Reichert, Kathy Burke and the entire Holborn team always deliver an outstanding service. They are knowledgeable and always on top of any market developments, trends etc. I moved with Lourens back in the days, when he started the Holborn office in South Africa and I am more than happy that I did so. The entire team is very proactive, and I can only recommend Holborn.
April 17, 2025
Unprompted review
Reply from Holborn Assets
Thank you so much for your kind words and continued trust in Holborn, and especially in Lourens and Kathy, Michael. It means a great deal to us to hear such positive feedback, particularly from someone who’s been with us since the early days in South Africa. We are proud to have built long-standing relationships with clients like you, and we remain committed to delivering the proactive, knowledgeable service you have come to expect. Thank you again for your recommendation and ongoing support!
Vincent @ Holborn Assets Trustpilot Team
A Rough Start, A Helpful Advisor, and a Partial Refund
I contacted Holborn Assets in November regarding a Portuguese Golden Visa investment. The offer involved me investing €399,000 in a hospitality property, with Holborn contributing approximately €101,000 to meet the required €500,000 threshold. My plan was to use IRA funds, which required setting up both a U.S.-based self-directed IRA LLC and a corresponding entity in Portugal—a complicated structure, but I initially believed it was feasible.
After signing a contract and wiring a deposit, Holborn began the process by securing my Portuguese tax identification numbers. However, when I was introduced to their partner law firm, Paxlegal, new and unexpected concerns surfaced: surprise tax obligations, potential social security payments, unclear procedures, and vague long-term financial commitments. Around this same time, personal financial setbacks and a turbulent U.S. market further contributed to my hesitation.
Though I had second thoughts, I wasn’t looking to walk away without accountability. I reached out to ask whether any portion of my deposit could be recovered, understanding that some work had already been done. Initially, communication was sparse—limited to a few WhatsApp messages from an assistant (on a platform I don’t regularly use and had noted as such) and a missed call at an inconvenient time.
That said, once my concerns reached Shayne Peacock, my client advisor, the tone of the experience shifted considerably. Shayne took the time to engage with me professionally and empathetically. He kept the lines of communication open and worked diligently to help resolve the situation. Thanks to his efforts, I was able to recover roughly half of my initial deposit. I genuinely appreciate his follow-through and clarity. To be clear, I don’t believe there was bad intent at any point, but the early-stage communication and onboarding process lacked the transparency and structure I had hoped for.
March 9, 2025
Reply from Holborn Assets
Thank you for sharing your detailed concerns with us. We are sorry we seem to have fallen short of your expectations, and we also sincerely apologise for the delay in getting back to you.
Our 20,000+ clients are at the forefront of everything we do, and this has been the cornerstone of our company successfully operating for over 25 years. Please be assured that we take your feedback seriously.
Our Client Relations Team will be in touch with you within the next 24–48 hours to discuss your situation further and explore how we can assist. Your concerns are important to us, and we are committed to supporting you wherever possible.
Thank you for your patience and understanding.
Vincent @ Holborn Assets Trustpilot Team
Great advise and supplementary services
Rossouw van der Spuy offers great overall financial advise and is well connected with supplementary services.
April 30, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your feedback, Rossouw! We are delighted to hear that you have found our financial advice valuable and our network of supplementary services helpful. At Holborn, we aim to provide a well-rounded and connected approach to support all aspects of your financial journey. We truly appreciate your trust in us.
Vincent @ Holborn Assets Trustpilot Team
Very profesional and friendly service
Very profesional and friendly service. Rossouw always makes you feel save making these choices. Realy show your money the world. Thank you for the great service....
April 29, 2025
Unprompted review
Reply from Holborn Assets
Thank you so much for your kind words, Schalk! We are thrilled to hear you felt supported and safe throughout the process. Rossouw will be delighted to know he made such a positive impact. Helping you show your money the world is exactly what we are here for — we truly appreciate your trust in us!
Vincent @ Holborn Assets Trustpilot Team
Rossouw is an exceptional advisor
Rossouw is an exceptional advisor! Always professional, friendly and available with excellent advice.
April 2, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your wonderful feedback, Ansa! We are so glad to hear that Rossouw's professionalism, friendliness, and expert advice made a difference for you. He truly is an exceptional advisor, and we are lucky to have him on our team!
Vincent @ Holborn Assets Trustpilot Team
Extremely helpful with excellent…
Extremely helpful with excellent knowledge and ability to guide in the right direction with solid advice. Lourens Reichert and Kathy Burke have been my main contacts and seamlessly helped me through making and managing my investments.
October 1, 2024
Unprompted review
Reply from Holborn Assets
Thank you for your fantastic feedback! We are delighted to hear that Lourens and Kathy provided such knowledgeable and seamless support throughout your investment journey. Their commitment to guiding clients with solid advice is exactly what we strive for, and we are so pleased they made a positive impact.
Vincent @ Holborn Assets Trustpilot Team
Your dedicated group of people
Your dedicated group of people, in particular Kathy and Lourence
October 16, 2024
Unprompted review
Reply from Holborn Assets
Thank you for your kind words, Ricardo! We are proud to have such a dedicated team, and it is wonderful to hear that Kathy and Lourens stood out in your experience. Their commitment to providing excellent service is truly appreciated, and we are glad they could support you every step of the way.
Vincent @ Holborn Assets Trustpilot Team
Top notch organisation
Top notch organisation! Attention to detail is always a big plus in the world of finance and giving sound advice to make sound decisions creates success on investments. That's what you get at Holborn! Lourens has been providing me with financial advice for a good 15 years and a great relationship has been built on solid advice, great investment and above all, a great amount of trust! Lourens has helped build an amazing team at Holborn who are very professional in their work and quick to make things happen. Lourens could not do what he does without having strong support behind him, and a special mention should be made to Kathy who has been there throughout the journey communicating and organising and keeping everything on track. And of course cant forget the odd lunch which always goes down well! A great team to be associated with, without doubt!
April 29, 2024
Unprompted review
Reply from Holborn Assets
Thank you for such a thoughtful and heartfelt review, Jonathan! We are truly honoured by your continued trust and support over the past 15 years. It is wonderful to hear how Lourens' expert guidance, paired with the dedication and professionalism of the entire Holborn team—especially Kathy—has made a lasting impact. We could not agree more: behind every great adviser is a strong, capable team making things happen. We are so pleased to have built such a solid relationship with you, both professionally and personally (and yes, the occasional lunch is always a bonus!). Here is to many more years of shared success!
Vincent @ Holborn Assets Trustpilot Team
Very Happy
Have only had attentive and exceptional service from Lourens and Kathy
April 22, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your kind words, Hans! We are so pleased to hear that you have consistently received attentive and exceptional service from Lourens and Kathy. Their dedication to clients is at the heart of what we do, and it is always rewarding to know their efforts make a real difference.
Vincent @ Holborn Assets Trustpilot Team
Excellent investment advice and service…
Excellent investment advice and service from
Lourens and Kathy from South Africa Office.
Always available and have regular update meetings
April 29, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your kind words, Mahomed! We are so pleased to hear that Lourens and Kathy from our South Africa office have provided you with excellent investment advice and ongoing support. Their commitment to being available and maintaining regular updates is key to the personalised service we strive for.
Vincent @ Holborn Assets Trustpilot Team
Excellent team
Been working with Kathy Burke and Low Reich for years. Excellent team always going the extra mile for clients.
April 29, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your loyalty and kind feedback, Wessel! It is wonderful to hear that Kathy Burke and Lourens Reichert have consistently gone the extra mile for you over the years. Their commitment to excellence and client care truly sets them apart, and we are proud to have them on our team.
Vincent @ Holborn Assets Trustpilot Team
My overall experience with Lourens
My overall experience with Lourens, Kathy, Michelle and others has always been good. I rate them highly and did recommend them to a relation who is now with them.
I have also found them friendly and helpful.
April 29, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your great feedback, Karen! We are delighted to hear that your experience with Lourens, Kathy Michelle and the rest of the team has consistently been positive. It means a lot to know you have recommended us to a relation — that is one of the highest compliments we could receive. We are glad to have earned your trust and appreciate your kind words about our friendly and helpful approach.
Vincent @ Holborn Assets Trustpilot Team
Review Rossouw van der Spuy
Rossouw has worked with me to ensure I have the right cover and investments. He is extremely professional, available and always guides me.
I completely trust him with his support and guidance.
April 29, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your wonderful feedback, Stacey! We are so pleased to hear that Rossouw has provided you with the support, guidance, and professionalism you deserve. Your trust means a great deal to us, and we look forward to continuing to assist you on your financial journey.
Vincent @ Holborn Assets Trustpilot Team
Harsha Bhoola providing us with great…
Harsha Bhoola provided us with great service. Many Thanks. MK
April 23, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your kind words and feedback, Mahesh! We are delighted to hear that Harsha Bhoola provided you with great service.
Vincent @ Holborn Assets Trustpilot Team
Met with Harsha Bhoola who was very…
Met with Harsha Bhoola who was very knowledgeable and insightful in her presentation. I will definitely consult her in the near future
April 25, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your wonderful feedback, Asha! We are thrilled to hear that Harsha Bhoola was knowledgeable and insightful during your meeting. We look forward to assisting you again in the near future!
Vincent @ Holborn Assets Trustpilot Team
The way Nyasha Rose Chikanya handled me…
The way Nyasha Rose Chikanya handled me is incredible. Our interactions had been amazing, she is an incredible relationship officer. She listens to her customers and pay attention to their needs
November 7, 2024
Unprompted review
Reply from Holborn Assets
Thank you for your fantastic feedback, Robert! We are so pleased to hear that Nyasha provided you with such an exceptional experience. Her dedication to listening and understanding our clients’ needs truly reflects the service we strive to deliver. We look forward to continuing to support you!
Vincent @ Holborn Assets Trustpilot Team
So far so good
So far so good. Everything has been great whilst getting registered. Thanks to all involved....
April 25, 2025
Reply from Holborn Assets
Thank you for your feedback, Adrian! We are pleased to hear that everything has been going smoothly during your registration process. We appreciate your trust and look forward to supporting you every step of the way.
Vincent @ Holborn Assets Trustpilot Team
Holborn South Africa
I find the Holborn team under Lourens very professional and have trusted them with my investment portfolio for many years. The informative webinars are a great added value for it's customers.
April 26, 2025
Unprompted review
Reply from Holborn Assets
Thank you for your continued trust and support, Neville! We are delighted to hear that you value the professionalism of Lourens and the Holborn team, as well as the added value of our webinars. We look forward to continuing to serve you and helping you achieve your financial goals.
Vincent @ Holborn Assets Trustpilot Team
The holborn experience was great…
The holborn experience was great because of their high level of professionalism, Nyasha in particular was very helpful, she organised my meetings with their management when I was in Cape Town and also ensured that there was a platform to communicate and follow up on discussions seamlessly after I left South Africa. She’s been brilliant!
October 26, 2024
Unprompted review
Reply from Holborn Assets
Thank you for sharing your wonderful experience, Adnan! We are thrilled to hear that Mark and his team’s support and professionalism made such a positive difference during your time with us. We will be sure to pass on your kind words to them. We look forward to continuing to assist you and supporting your journey wherever you are in the world.
Vincent @ Holborn Assets Trustpilot Team
Excellent Customer Service
Overall, it was an excellent experience with an exceptional eye for detail. Moving assets out of the US has been a lengthy process, but the team has been very responsive to all my questions. They have made me feel amazingly comfortable working with them in what can be a stressful experience.
April 17, 2025
Reply from Holborn Assets
Thank you for your wonderful feedback, Liane! We are delighted to hear that our team’s attention to detail and responsiveness helped make the process smoother and more comfortable for you. We understand how complex these situations can be, and we are proud to have supported you through it. We look forward to continuing to assist you in the future.
Vincent @ Holborn Assets Trustpilot Team
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