One of the few audio companies still left that take time and care to help match your requirements and budget to their carefully selected products rather than simply trying to sell you their high... See more
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Review summary
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Based on these reviews
Just a very quick review. I bought a full system from the Aberdeen shop. Christian was very attentive throughout the whole process. Having said I found that all the staff in the shop were both knowle... See more
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What an amazing company. Anna in the Glasgow branch has been so informative and helpful with my order, including being patient with me and Sam in the Aberdeen branch has an incredible knowledge of old... See more
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Glasgow branch is the only audio outlet I know that allows you to audition turntable catridges (in-house). Jesse had three turntables armed and good to go when I arrived. The listening experienc... See more
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Company details
Written by the company
Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.
Contact info
441 Holburn Street, AB10 7GU, Aberdeen, United Kingdom
- 01224 585713
- info@holburnonline.co.uk
- holburnonline.co.uk
4.8
Excellent
471 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Ordered a new Rega turntable cartridge online which was delivered in two days. It sounds great too!
April 12, 2026
Recent Power Block/Cable Upgrade
I have procured a few items from Glasgow Audio. The GA Team always provide an excellent service; qualified information, friendly service, time and room to listen to equipment and consider options. My recent purchase of a power block and power cable integrates well into my system and performs as Jesse suggested it would. I would recommend Glasgow Audio highly to anyone interested in audio or audio visual kit.
April 18, 2026
Unprompted review
Really impressive range of products
Really impressive range of products. Super quick and reliable service
April 11, 2026
Trustworthy hi-fi stockist
I bought a few things from Holburn, both in the shop and online. The guys are nice and helpful, the selection of equipment is very interesting.
April 5, 2026
A satisfying and reassuring experience …
The only retailer I contacted who told me the whole picture of one of the items I had originally wanted. I dealt with three different people and all were very helpful indeed - their advice matched exactly what I had already gleaned. When I ordered one thing in error they rang, checked and altered the order. In all very friendly and thoroughly professional.
April 11, 2026
Great service and fantastic product
April 9, 2026
Reply from Holburn Online
Hi Mr Legard,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi Dave,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
A very good website and and…
A very good website and and communication. Very slightly marred with delivery timings, but to be fair everything was arranged just before the long Easter weekend so all sins forgiven! Items delivered well packaged and as described. Thank you.
April 2, 2026
Reply from Holburn Online
Hi Tim,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Excellent customer service
The service from Holborn Online was excellent. I was kept up to date on my order from when it was expected to be in stock to when it would be posted out and it felt like they went the extra mile.
I would definitely use them again.
March 28, 2026
Reply from Holburn Online
Hi Michael,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi William,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Absolutely phenomenal customer service…
Absolutely phenomenal customer service with a fantastic and tasteful selection for any of your HI-FI needs
March 26, 2026
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi Paul,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Holburn Online
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Reply from Holburn Online
Hi Nigel,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
I attended the Kudos / Ultrafide…
I attended the Kudos / Ultrafide listening event yesterday at Glasgow Audio with my friend and had a brilliant time. Jesse, Mark and the team were friendly and very knowledgeable about every aspect of the audio gear on show. We listened to pre-selected test tracks, chose some of our own and Jesse threw in a couple of his own personal favourites. Overall, a fantastic 90 minutes spent at Glasgow Audio. Oh,and I got a very nice coffee and a Tunnocks Tea Cake.. what’s not to like!!
If you are thinking of getting to HiFi or need any advice, GA will help you find what you’re looking for.
March 20, 2026
Unprompted review
Reply from Holburn Online
Hi Gary,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Reply from Holburn Online
Hi Kevin,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Great service again from Jesse at GA
Great service again from Jesse at GA. Had turntable arm issues. Sorted brilliantly by a fantastic expert in this area, organised by Jesse. First class all round. Very happy. Calum.
March 5, 2026
Unprompted review
Reply from Holburn Online
Hi Calum,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
Michell Gyro SE
Great audition with Jesse, he answered all my questions and was happy to swap out cartridges so I could make an informed decision. I'll definitely be using them again when I'm after a Gold Note phono stage later this year.
February 28, 2026
Unprompted review
Reply from Holburn Online
Hi there,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
The Best retail experience ever!
Went to the shop not knowing exactly what I really wanted.
Anna made some recommendations, Jesse demonstrated the equipment.
Both listened to what I wanted, excellent recommendations, and I now have a sound system that works for me and all well within my budget.
Cannot recommend highly enough
February 13, 2026
Unprompted review
Reply from Holburn Online
Hi John,
Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.
Kind Regards,
Glasgow Audio
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