It's important to know the item and know the store specially. Don't just click a link try to research first about the store. I order an item it,s a bag but the transaction is not successful so I jus... See more
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Thank you for contacting me Eugene. I was worried that I will not get any attention regarding my refund request. I am glad you were here ready to help. I'll expect your immediate resolve for my refund... See more
Bob is being really helpful and my issue is being so well handled! I am very grateful for their kindness and understanding
I found Paula of the escalation team most helpful in resolving the issue I had. Well done and thank you. Mike
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Compensation Approved for Rose-Ann
It's important to know the item and know the store specially. Don't just click a link try to research first about the store. I order an item it,s a bag but the transaction is not successful so I just ignore everything. But I don't know what happen theres a subscription that I did not know why because I did not subscribe nor look in the website. Hope you can return my hard earned money.
Thank you and have a great holiday!
it was good to experience
Feedback
I dealt with Zoe who was very polite and understanding. Positive review.
Very helpful !
Very helpful, Mason successfully solved my problem in only a few minutes !
Appreciation for the agent Max
I must say your customer support is top notch. I am very impressed and grateful to Max for taking care of my problems very swiftly
Thanks for all the help
Thanks for all the help. The problem was solved fast and professionally.
Great Team
Good and Supportive Team, Quickly reply will connect soon again.
Nice
Ann is in touch and helping to resolve the issue.”, “Helpful Support”, “Issue is being handled well”
Van really helped me understand and did…
Van really helped me understand and did everything needed
He was so helpful
He was so helpful, really answered all my questions, such a great agent, THANK YOU!
Good service
Escalation team
I found Paula of the escalation team most helpful in resolving the issue I had. Well done and thank you. Mike
Quick to respond to my request for…
Quick to respond to my request for membership cancellation
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