Holidaysafe Travel Insurance Reviews 18,587

Purchased a single travel policy with Holiday Safe on the 1/3/26. Thus is the only company that I was unable to access my account, obtain my policy number and got repeated error messages. I sent complaints to this company and the larger umbrella company yesterday.
Last night was the final straw so rang this morning and asked for a full refund as today is the 13th working days. I spoke for over 20 minutes to Alison and she was misinformed about the 14 day rights and tried to put me off as today is the 18th day. I paid a business and it is working days.
I raised a complaint and Jane contacted my credit card company due to the poor service and accessing the account I paid so if any problems it doesn’t bode well if there are any problems when transitioning UAE.

After booking Travel Insurance for myself and my wife with Holidaysafe there was an error in that the money due to be paid for coverage would not go through, after calls to my Bank and calls back to the company we were still no further forward. That was until the wonderful Debs came to our rescue she took all the details and said I will call you back, which she did in 10 minutes she was able to sort out the glitch and payment was completed in seconds without her we would not have been able to get our insurance cover to attend our nieces wedding overseas, thank you debs you were fantastic and we will be using you again.

very easy to deal with and a competitive price for the cover was provided.

Good price and comprehensive policy cover. Easy to renew on-line and documents easy to understand.

Good selection of policies which were easy to navigate and generally easy to understand the differences.

Have used Holidaysafe for several of our holidays now and always found them the cheapest that covers both my husband and my conditions. Went to Eygpt in January for 3 weeks and the price was reasonable, off to Tunisia at Easter for a two week break and the price was only £219.50, however was looking at a break to Cyprus in June with friends For 10 days and the quote was £769.38 (even though nothing has changed with our medical) which i found ridiculous didn’t pay that much for Jamaica last August (the quote was prior to the conflict). We decided not to go away which was disappointing. We will have to see what the prices are like for our next holiday but if they keep going up will have to consider looking at other options.

Holiday Safe is a good holiday insurance company which we have used for several years now. Despite our senior years, the prices are always reasonable and the cover good. The only downside is the amount of time it takes to go through all our pre-existing medical conditions. It us a shame these cannot be kept on record and just updated by us when we book another holiday, should there be any changes. Because of our ages, they no longer offer annual insurance, only cover for one holiday at a time. We would certainly recommend Holiday Safe though.

The whole process was very easy and the price was excellent.

Great value, much cheaper than others I tried. Delighted .

Friendly informative staff at the end of a phone if you need to discuss any issues. Good range of policy options and prices are competitive. Have used this company for a number of years and always been happy with their service.

Great service great price have been using them for a few years now.

There are very few medical travel insurance companies offering a competitive price for North American visits, most are ridiculously expensive and don't deserve the business, particualrly when the medical conditions are usually under control. Yours was the best offer by far.

Highly satisfied

Friendly efficient service on the phone, followed by a quote which no one else could get close to, even with my medical history!

Had to call and email several times to get policy

haveused them before and are very helpful and are fairly priced for older peaple