Holidays Experts Reviews 

114
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for making the entire visa application process remarkably smooth, professional, and completely stress-free. Many consumers highlight the exceptional guidance provided, noting that agents communicate clearly and assist efficiently from the very beginning until final approval. However, some reviewers were not happy with the communication and support received after making payments for the services. A few other people also felt that the final outcomes did not fully meet their expectations regarding short visa durations or limited entry periods. Some people also mentioned experiencing frustrating delays and a lack of responsiveness when trying to reach out for additional assistance.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting helpful, polite, and professional... See more

Service

Customers consistently note positive experiences with service, praising the efficient, stress-free, and... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being professional,... See more

Holidays

Customers had positive experiences with holidays, expressing satisfaction and trust regarding visa services... See more

User experience

People report positive experiences with user experience, finding the entire process smooth and well-organized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with this company has been good because of one staff Katherine, she went above and beyond to make sure I have my visa despite several odds. She is a genius and genuine. Thank u Katherin... See more

Company replied

Rated 4 out of 5 stars

It was great, Jennifer who was assisting me did all the paperwork, very prompt in answering queries. Got the Schengen visa in 2 days.

Company replied

Rated 4 out of 5 stars

I did my Schengen visa with jeniffer and I got through I would definitely recommend them. Thanks jeniffer I really appreciate it

Company replied

Rated 5 out of 5 stars

I applied for a Schengen visa with holiday experts for my sister and I. I must say they are very good in assisting with everything from beginning to end. Their worker Samuel a God sent, he Communicat... See more


Company details

Written by the company

At Holidays Experts, we make the Schengen visa process simple and stress-free for travellers across the UK. Our experienced team has helped countless people get their visas approved and plan their European trips with confidence. From checking your documents to booking your visa appointment, we guide you through every step with care and clear communication.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(114)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I had an excellent experience working with Samuel. I urgently needed a last-minute Schengen visa appointment, and thanks to his expertise and dedication, he was able to secure one for me when I thought it would be impossible.

From start to finish, Samuel guided me through the entire visa process, answering all my questions and making everything clear. He was professional, responsive, and genuinely cared about helping me succeed.

I highly recommend Samuel to anyone looking for reliable and efficient visa assistance. His knowledge, commitment, and outstanding customer service made all the difference. Thank you again for all your help!

June 16, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind words! We’re delighted to hear that Samuel was able to assist you and make the visa process easier. We truly appreciate your trust in Expert Holidays and wish you a wonderful trip!

Rated 5 out of 5 stars

I received my schengen visa through the…

I received my schengen visa through the help of holiday experts and samuel, was quite helpful and professional. Everything was pretty smooth and straightforward. Would definitely recommend them for your next visa.

July 10, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind words! We truly appreciate your trust in Expert Holidays and wish you a wonderful trip!

Rated 1 out of 5 stars

Scammer company

Scammer company
I deleted my good reviews
Now take this review

July 9, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We’re sorry to hear you feel this way. We take feedback seriously and would like to understand what happened. Please share your booking details so we can review your experience and address your concerns properly

Rated 5 out of 5 stars

Katherine from Holiday Experts was so…

Katherine from Holiday Experts was so supportive and efficient, She made everything so unbelievably fast with no flaws , I highly recommend this company to anyone wanting fast and reliable holiday services- visa appointments , and holiday services

Clement

July 4, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind review! We’re happy to hear that Katherine made your visa process smooth and easy. We truly appreciate your trust and recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service, Katherine and team did a marvelous job. Just got my 3 months Spanish visa. Thanks Katherine xxx

July 3, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind review! We’re happy to hear that Katherine made your visa process smooth and easy. We truly appreciate your trust and recommendation!

Rated 4 out of 5 stars

Catherine was helpful for doing the…

Catherine was a complete mess. We applied fot iceland and Austria as per her both rejected . Also we applied for a uk tourist visa with them again it was rejected. Very unprofessional service

June 29, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind review.

Rated 5 out of 5 stars

I would like to say thank you to…

I would like to say thank you to Jennifer who helped to get an appointment for schegen visa. Service was good.

June 1, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your kind review.

Rated 3 out of 5 stars

Jennifer was helpful

Jennifer was helpful, but I’ve only been granted a Schengen visa for 45 days, even though I travelled to another country for the application and paid the service fee. People hire these services to get support from professionals. Thanks.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Scammer Company

My experience with this Schengen visa consultancy was extremely disappointing and raised serious concerns.
They always book an appointment under a family visa rather than a tourist visa. Also, they influence customers to book appointments in Iceland and other small countries and to provide fake documents. You will get banned by the embassy for them. They provide all bookings as fake.
Another major red flag was that the staff appeared to use fake names, including Jenifar, David, Martin, Samuel, Ria, and Selina, so that no one could track them.

I also noticed that the business seemed to operate under multiple names, including Fast Holidays, Holiday Experts, and Schengen Visa Expert. Despite these different brand names, payments were taken under the company name Fast Fly Travel and Tourism.

The company uses multiple phone numbers, including:
+44 20 8080 8165
+44 20 3059 3875
+44 20 3479 3007
+44 7877 413821
+44 7723 777714

Based on my experience, I would strongly advise anyone considering this company to carry out thorough research, independently verify all information provided, and exercise caution before making any payments.

This review reflects my personal experience and opinion.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Schengen Visa

I applied for Schengen Visa and my agent was Ms.Jennifer. Process was smooth and got guided end to end. I should say Jennifer was helpful throughout the process and replied on time whenever needed.

April 17, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for sharing your experience! We’re pleased to know Jennifer made your Schengen visa process smooth with her guidance and timely support.

Rated 5 out of 5 stars

Hi,Jenffer,I have very positive…

Hi,Jenffer,I have very positive feedback from your customer service because I have achieved my Schengen visa without any delay.Many thanks 🙏🏻

June 10, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for sharing your experience.

Rated 5 out of 5 stars

The name itself reflects how …

The name itself reflects how experienced their agencies are. I was helped by Carey Johns from day one to the last of my submission. His communication was so good,I didn't face any challenges all the documents were arranged in order. It was not easy trusting someone from Facebook, but I appreciate his assistance. Im happy to refer more. Thanks to Carey and holiday experts. Happy client.

June 16, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We’re glad Carey made the process smooth and stress-free. Thank you for trusting Holiday Experts and recommending us!

Rated 5 out of 5 stars

Great customer care.Well experienced…

Great customer care.Well experienced people, they really know what they’re doing
Especially Jennifer .
I highly recommend this company to everyone

June 12, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We’re glad Jennifer made the process smooth and stress-free. Thank you for trusting Holiday Experts and recommending us!

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