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Holistic Fulfilment Reviews 3

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TrustScore 3 out of 5

3.1

Distribution Service
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Company details

  1. Distribution Service
  2. Logistics Service

Written by the company

At Holistic Fulfilment, we are committed to delivering a holistic approach to logistics, specialising in niche and bespoke fulfilment solutions that cater to the specific needs of businesses across a variety of sectors. We understand that every business is unique, which is why we offer personalised services that ensure your products are handled with the utmost care and attention to detail. From warehousing to global distribution, our team works tirelessly to make sure your items reach their destination on time and in perfect condition. We take pride in our ability to offer tailored fulfilment solutions, whether you are a small business or a large enterprise. Our commitment to customer satisfaction and reliability makes us the trusted partner for businesses looking to enhance their operations through efficient and personalised logistics. At Holistic Fulfilment, we are more than just a logistics provider – we are dedicated to helping your business grow and succeed with our comprehensive and bespoke services. Discover how our holistic approach can elevate your fulfilment process and deliver the results your business needs. We do Fulfilment - Your way.

Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Their pricing is a joke

Their pricing is a joke. They charge premium rates but deliver budget-level service. My items were supposed to be sent with tracking, but half of my orders had delayed shipping updates or no tracking at all. Customers were furious, and I had to refund people out of my own pocket. They are costing businesses money.

December 14, 2024
Unprompted review
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Reply from Holistic Fulfilment

Thank you for your feedback. We have no record of any client or business relationship with someone under this name, and no services were provided through Holistic Fulfilment Ltd.

We take all reviews seriously, but when the experience cannot be verified and the content appears to be misleading, we are obligated to flag it for investigation.

We are currently engaged in a formal dispute with a former client and are aware of attempts to discredit our business across multiple platforms. This review was submitted within minutes of another, using a different name, but containing near-identical language and claims. It has been reported to Trustpilot’s Content Integrity Team for review.

If this was submitted in error or you have further context, we invite you to contact us directly at legal@holisticfulfilment.com.

Rated 1 out of 5 stars

I wish I could give them zero stars

I wish I could give them zero stars. When my stock arrived at customers' doors, it was completely ruined—broken packaging, missing items, and even moldy products! They clearly don’t store things properly. When I asked for compensation, they ignored me for weeks before saying they "aren't responsible." Avoid them at all costs.

April 1, 2025
Unprompted review
Holistic Fulfilment logo

Reply from Holistic Fulfilment

Thank you for your feedback. We have no record of working with anyone under this name, and no services were provided to you through Holistic Fulfilment Ltd.

We take all reviews seriously, but where we are unable to verify the experience and the content appears to be misleading, we have a duty to raise it with Trustpilot’s Content Integrity Team.

We are currently engaged in a formal dispute with a former client, and we are aware of ongoing attempts to discredit our business. This review appeared alongside others with near-identical language and timing, and has been flagged accordingly for investigation.

If you believe this has been submitted in error or wish to provide further context, we invite you to contact us directly at legal@holisticfulfilment.com.

Rated 5 out of 5 stars

The best fulfilment partner!

We’ve thoroughly enjoyed working with Holistic Fulfilment. As a fellow small business, they truly understand the importance of flexibility and adaptability to accommodate our unique and sometimes unconventional requests.
Both co-founders, Zara and Ollie, have clear and constant communication which is very valuable in a such a dynamic environment. Their approach fosters a genuine and friendly relationship, while still maintaining a professional, personal touch that makes collaboration seamless.

From batch tracking to inventory management and order fulfilment, the Holistic team handle everything efficiently behind the scenes, allowing us to focus on our business without needing to follow up.

For anyone in need of fulfilment or storage solutions, I would highly recommend Holistic Fulfilment.

November 1, 2024
Unprompted review
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Reply from Holistic Fulfilment

Thank you so much, Meg! It’s been an absolute pleasure working with you and being part of your journey. We really value the partnership we’ve built and always aim to bring that balance of flexibility, transparency, and personal support. Knowing we’ve made things easier for you behind the scenes means a lot - we’re excited to keep growing alongside you!

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