Hollandbikeshop.com Reviews 

6,219
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Ordered items clearly listed as "buy now, receive tomorrow". After paying i get notified that the delivery will take 2-3 days. Called customer support to ask why. They didn't know. I asked for my orde... See more

Rated 5 out of 5 stars

Bike components are sensitive to exact model or type (like dimension, thread, etc.). So, it's not rare that I got wrong product which has different dimensions/types. I never been experienced this... See more

Rated 1 out of 5 stars

So far so bad! Product was not delivered and I got a “confirmation “ from the delivery company - not from Holland Bike Shop - that it had been delivered! Which hadn’t happened! So let’s see that the s... See more

Rated 5 out of 5 stars

tested the shop on trustpilot for potential fraud, found it reliable and bought a new set of wheels online. Had a conformation and track/trace email with in minutes and recieved the package with GLS a... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Hollandbikeshop.com heeft passie voor fietsen en jarenlange ervaring in de fietsenbranche. Wij verkopen zo ongeveer alles wat met fietsen te maken heeft, van kinderfietsen tot fietsonderdelen en fietsaccessoires. Dankzij onze jarenlange ervaring kunnen wij een assortiment bieden met de hoogste kwaliteit en veelzijdigheid, voor de scherpste prijzen. Voor al je fietsen, fietsonderdelen en fietsaccessoires ben je bij Hollandbikeshop.com dus zeker aan het juiste adres.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

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No recent history of asking for reviews

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3.6

All reviews

(6,219)

1,033 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I fully recommend this website.

My experience with Hollandbikeshop was really good.
I even had a doubt which which part of my Thule trailer should I order, because there is a difference in parts between models, and I have received an answer within one day. I was really surprised by their fast response.
Ordering and delivery was also to the point.
Full recommendation.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great

Great! Everything was delivered on time and included in the package

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from there

Do not buy from there; they are extremely efficient at taking payment and then ignoring all inquiries. I ordered locks and other items for my bike on July 2nd, with delivery scheduled for July 7th or 8th. On July 4th, I received a message stating that my package had been electronically dispatched and the payment was deducted from my card. However, no package arrived. My inquiries were ignored for several days, and when they finally responded, they claimed they would investigate the following day and get back to me. As of July 15th, I still have not received any further communication from them. I believe it is a scam company that electronically registers packages with a shipping company but never actually sends the goods. I will report them to the police for simple theft.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

No response on mail after several days i tried to contact them by phone, 10 minutes as nr 1 in the que before i gave up. They have shipped the package to a pickup point instead of my home address and forgotten to inform me, so no pickup codes or anything that made me able to easily get my package. On the other hand Bring was helpfull to send me the info i guess they are used to vendors not adding the needed info to make a delivery.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fuss-free replacement

Had to call the hotline due to a defective product. Got a replacement without any fuss, although the mailing of photos had failed for some unknown reason. Thanks a lot!

July 11, 2023
Unprompted review

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