Ordered items clearly listed as "buy now, receive tomorrow". After paying i get notified that the delivery will take 2-3 days. Called customer support to ask why. They didn't know. I asked for my orde... See more
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See what reviewers are saying
Bike components are sensitive to exact model or type (like dimension, thread, etc.). So, it's not rare that I got wrong product which has different dimensions/types. I never been experienced this... See more
So far so bad! Product was not delivered and I got a “confirmation “ from the delivery company - not from Holland Bike Shop - that it had been delivered! Which hadn’t happened! So let’s see that the s... See more
tested the shop on trustpilot for potential fraud, found it reliable and bought a new set of wheels online. Had a conformation and track/trace email with in minutes and recieved the package with GLS a... See more
Company details
Written by the company
Hollandbikeshop.com heeft passie voor fietsen en jarenlange ervaring in de fietsenbranche. Wij verkopen zo ongeveer alles wat met fietsen te maken heeft, van kinderfietsen tot fietsonderdelen en fietsaccessoires. Dankzij onze jarenlange ervaring kunnen wij een assortiment bieden met de hoogste kwaliteit en veelzijdigheid, voor de scherpste prijzen. Voor al je fietsen, fietsonderdelen en fietsaccessoires ben je bij Hollandbikeshop.com dus zeker aan het juiste adres.
Contact info
Molenweer 22, 2291NR, Wateringen, Netherlands
- +31 (0)70 - 300 00 44
- helpdesk@hollandbikeshop.com
- hollandbikeshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looking for hard to find components
Hollandbikeshop has all the hard to find components for my two European bikes. Shipping is fast and prices including shipping are comparable to whatI can buy in Canada.
Products were as described and arrived…
Products were as described and arrived soon enough.
I fully recommend this website.
My experience with Hollandbikeshop was really good.
I even had a doubt which which part of my Thule trailer should I order, because there is a difference in parts between models, and I have received an answer within one day. I was really surprised by their fast response.
Ordering and delivery was also to the point.
Full recommendation.
Ready to recommend
The delivery was fast and on time, the goods were as described, good shop 👌
Company does not commit to their own…
Company does not commit to their own return policies written on their website
They send me the wrong item
A small but essential part to repair my bike
I bought a part to repair my Pashley bike that I was unable to find anywhere else. Thanks to Hollandsbikeshop
Super Quick delivery to Belgium
Super Quick delivery to Belgium. Great service.
Great
Great! Everything was delivered on time and included in the package
I ordered and received my parcel the…
I ordered and received my parcel the following day.
That is a fast service.
Do not buy from there
Do not buy from there; they are extremely efficient at taking payment and then ignoring all inquiries. I ordered locks and other items for my bike on July 2nd, with delivery scheduled for July 7th or 8th. On July 4th, I received a message stating that my package had been electronically dispatched and the payment was deducted from my card. However, no package arrived. My inquiries were ignored for several days, and when they finally responded, they claimed they would investigate the following day and get back to me. As of July 15th, I still have not received any further communication from them. I believe it is a scam company that electronically registers packages with a shipping company but never actually sends the goods. I will report them to the police for simple theft.
Poor customer service
No response on mail after several days i tried to contact them by phone, 10 minutes as nr 1 in the que before i gave up. They have shipped the package to a pickup point instead of my home address and forgotten to inform me, so no pickup codes or anything that made me able to easily get my package. On the other hand Bring was helpfull to send me the info i guess they are used to vendors not adding the needed info to make a delivery.
Fuss-free replacement
Had to call the hotline due to a defective product. Got a replacement without any fuss, although the mailing of photos had failed for some unknown reason. Thanks a lot!
Speed of communication and willingness
Speed of communication and willingness. The only thing I didn't get was the tracking of the package so that I could track the shipment to know the day of delivery, otherwise everything went well. Thanks.
Not reliable regarding delivery time
Not reliable regarding delivery time. No answer when asked informations. I won't recommend so far.
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