HollieGraphik Reviews 5

Nice designs on the site.
Print colour was washed out and didn't match ecom shot.
Took 2 and a half weeks to arrive, came creased.
No response to any emails or messages. No phone number to contact either.

Like the designs but won't order from again.

- sent info over and still no response at all.

Very cool designs. I had a custom print framed and Hollie could not have been more helpful.

Sadly have to give one star.
Placed an order a week ago.
Some items have arrived but some items are missing.
No email to say they’re arriving separately, therefore can’t track them.
Have emailed them to ask but no reply, customer service seems to be entirely nonexistent.
What a pity but this company would need to be avoided.

Non existent customer service! I made a mistake with my order (ordered wrong size print), there were no details within the parcel on returns so emailed as instructed via website, but despite emailing 3 times (a week apart each time giving sufficient time for a response) .. absolutely nothing. I then turned to social media where I left a polite comment on their most recent post asking for them to contact me … no response…so I sent a DM and still nothing. I can see that this small business is growing which is great as prints are now appearing in high street stores but they need to get the core of the business spot to support the small customers such as myself who have bought directly. I was going to just reorder the correct size print but have decided to go elsewhere now and sadly others might do the same if they don’t rectify this vital part of running a small business?

I ordered a print after seeing her work appear on my social media feed. The quality is great, it was sent promptly and I love the way it looks on my wall! Would highly recommend, thank you so much!