Holloway Bond Reviews 

76
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent, professional, and efficient service, noting clear explanations and regular updates. Many praise the staff for being friendly, approachable, and knowledgeable. Reviewers frequently report significant refunds and substantial reductions in future business rates, often exceeding expectations, with the process noted for being easy and effective. However, some customers initially felt skeptical or doubtful, often due to cold calls or the promise of significant refunds. Despite these reservations, they were ultimately pleased after engaging and receiving positive results.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Refund

Reviewers mention positive feedback about refund experiences, with many receiving substantial refunds and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Price

Clients share positive opinions on price, with many reporting significant savings and reductions in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took me some months before I finally got round to responding to emails from Holloway, but I'm glad I did! I must have received around £12k in refunds from the various accounts they looked in to fo... See more

Rated 5 out of 5 stars

Lucy reached out via email with regards to getting us some money paid back from our council tax, I must admit I was dubious as the email seemed to good to be true and I thought maybe a scam, so I aske... See more

Rated 5 out of 5 stars

Professional, friendly, and approachable. I dealt with Marshall Gee. He walked me through the process and provided me with some valuable information, following which we received a substantial rebate... See more

Rated 5 out of 5 stars

Holloway Bond and our account manager, Marshall Gee, were professional and thorough throughout the process of dealing with our rates refund. They kept in touch and updated us when needed. Very happy t... See more


Company details

  1. Tax Consultant

Written by the company

Holloway Bond is dedicated to helping companies across England and Wales reduce their business rates. Get in touch to find out more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(76)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

We dealt with ruby.
Really easy process, we thought it was to good to be true but as they work on no win no fee, we had nothing to lose with £3,000 plus back we’re happy we went through it.

June 13, 2025
Rated 5 out of 5 stars

Business Rates Refund

Ruby rang me about getting a potential refund. After finding out how the company worked and what was needed, I sent Ruby a few bits of information that she requested in order to submit the paperwork to the local council. Within a few weeks we had received a notification from the local council saying that we were getting a refund of the business rates. This was fantastic. No money was paid upfront and we settled the invoice once the refund had been received. Very easy, no stress and a refund in the bank. Ruby was extremely helpful and it was a pleasure to work with her.

May 20, 2025
Rated 5 out of 5 stars

Very professional and helpful throughout.

Ruby from Holloway Bond emailed out of the blue, while I normally ignore a lot of random emails that claim to save you money, there was something about her email that felt genuine. Turned out it was, Ruby was very professional and answered all my questions.
The whole process took about 4-6 weeks, with minimal effort from us.
Would highly recommend this company. Thanks again Ruby.

April 29, 2025
Rated 5 out of 5 stars

Great service from this company

Great service from this company. What they said they'd do, they did, quickly and efficiently. They told us they would get us savings and rebates on rates and that's what they did. Highly recommend.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Rates Rebate

They advised us what we could claim on rates, how to do it and their fee. Very Very simple and it worked exactly how they said. Please to deal with .

September 11, 2024
Rated 5 out of 5 stars

Swift conclusion to business rates issue

Holloway Bond - Tom Perry & colleagues
EXCELLANT SERVICE.
Simple and clear engagement of our organisation.
First class communication / updates received.
Gathered a solid grasp of our long running business rates issue.
Tom's experience and direct phone & email contact approach, with senior London borough council officials, who we had previously been unable to reach, has led to a conclusion in our multi year issue in a matter of weeks.
Very much appreciated and highly recommended.
Best wishes & sincere thanks.
Martin - Bromley

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

We could not be happier with Holloway Bond!

We could not be happier with Holloway Bond and the whole experience of working with them! As well as, of course, the ultimate outcome of our rates review and subsequent refund. Tom and Ella were both so helpful and friendly, and their knowledge and thoroughness made us feel so confident, relaxed and fully informed throughout.

We are a creative enterprise in North London doing our best to provide affordable creative studio spaces for music producers, photographers and artists. Business rates, and all the parameters within, always seemed very complex to us and, without Tom in particular, we would never have known that we were overpaying what we needed to, nor would we have been capable of navigating our way through the process of reconfiguring our rates structure, or of doing all the extensive research and number crunching that resulted in our very significant refund.

All of Tom's constant detailed communication with me was superb throughout the process. As was his dealing with all communications with the council on our behalf.

I rarely write reviews, but I could not recommend Holloway Bond, and Tom and Ella, any more highly! They really were fantastic for us. If you are running a business and feel you might have paid too much in rates, or want to find a way to lessen your business rates burden then I suggest you get in touch with Holloway Bond. They have really helped us stabilise our business.

May 9, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look