Hollow SocksReviews 

1,300
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,280 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, consistently describing them as outstanding, comfortable, and effective, especially the compression socks. Many people appreciate the quality, noting that the socks feel great, perform wonderfully, and are superior to other brands they have tried. The customer service is also frequently praised for being super, efficient, and helpful, with quick response times to inquiries and issues. However, some customers also noted issues with order fulfillment, including long waiting times for products, unfulfilled promotions, and incorrect items being sent. There were also occasional complaints about product durability, with some socks wearing out quickly or shrinking after washing, and difficulties with exchanges or refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the comfort and... See more

Quality

Reviewers highlight positive aspects of quality, often praising the comfort, softness, and supportive nature... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process easy and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Response time

Consumers find response times to be ambiguous, with some reviewers praising the quick and responsive customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The best part of the shopping experience was the gentleman who answered some questions that I had and was most helpful. I’m appreciative. The only negative about the experience was the fact that Hol... See more

Company replied

Rated 4 out of 5 stars

A truly outstanding product. I will NEVER purchase another pair of socks other than Hollow for the rest of my life! Only reason this is not 5-star is there is no one to communicate with to solve... See more

Company replied

Rated 5 out of 5 stars

Ordered Feb 18. Shipped Feb 19. Delivered Feb 23. Socks are suuuuper comfortable. Most socks just feel like some fabric slapped together with one end stitched and the other left open. These fe... See more

Company replied

Rated 5 out of 5 stars

Everything as advertised the alpaca socks are wonderful. They feel great. They perform wonderfully l first purchased the trades socks and felt the difference right away. I have been in electrical t... See more

Company replied


4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,300)

1,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Hollow has excellent response to…everything

Hollow has excellent response to responding back to any questions you have, and their socks are the best socks I've ever bought, enough where I have around 36 pairs of ankle socks, 12 crew socks, 8 hunting socks, 8 boot socks, 6 compression socks and 2 free beanies which they forgot to put in the 2 free beanies, but as soon as I pointed it out to them, they immediately expedited them to be shipped to me and I received them in 5 days bcuz of the weekend, I'm not going to buy any other brand socks since I came across Hollow, I've tried Montana Alpaca socks, Suri Alpaca socks and another name i can't recall, but Hollow has the highest percentage of baby Peruvian Alpaca wool in them compared to the other brands, plus you wanna let them air dry instead of using the dryer, when using the dryer they shrink some. Hopefully you guys get to experience the Hollow socks and love them as much as I do.

February 20, 2026
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Reply from Hollow Socks

We are blown away by your incredible support and for making us your go-to sock brand! It’s awesome to hear that you’ve built such a substantial collection, from ankle and crew socks to hunting and boot socks. We sincerely apologize for missing the beanies in your initial order, but we’re so glad our team was able to expedite them to you quickly. Thank you for sharing your tip about air-drying to prevent shrinking—that is great advice for fellow alpaca wool lovers!

Rated 5 out of 5 stars

Love the compression socks

Love the compression socks

February 28, 2026
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Reply from Hollow Socks

Thank you for sharing your feedback. We are pleased to hear that you are enjoying the fit and support of our compression socks. Providing lasting comfort is a primary goal for us, and we are glad they have met your expectations. We appreciate you being part of the Hollow Socks community.

Rated 5 out of 5 stars

Great socks

Great socks. Warm in cold weather and cool in hot weather.

February 27, 2026
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Reply from Hollow Socks

Thank you for sharing your feedback. We are pleased to hear that you are experiencing the temperature-regulating benefits of our socks, keeping you comfortable in both cold and hot weather. Providing versatile performance for all seasons is a priority for us. We appreciate you being part of the Hollow Socks community.

Rated 4 out of 5 stars

Very comfortable

I love the socks, and they help with the swelling in my legs & feet.
The reason I gave a 4 instead of a 5 was all the emails & texts that I was getting; one or two a day is very annoying.

January 22, 2026
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Reply from Hollow Socks

Thank you for sharing your feedback. We are pleased to hear that our socks are providing the support you need and helping manage the swelling in your legs and feet. We also appreciate your honest input regarding the frequency of our emails and texts. We understand how receiving multiple messages can be frustrating, and we will take your experience into account as we evaluate our communication standards. Thank you for being part of the Hollow Socks community.

Rated 5 out of 5 stars

Very quick

Very quick, personal response to my input and questions.
I have only worn one pair of socks for a day but so far am very happy with the purchase.

February 20, 2026
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Reply from Hollow Socks

Thank you for sharing your initial experience with us. We are pleased to hear that our team was able to provide the quick, personal support you were looking for when you reached out with your questions. It is also great to know that your first day wearing our socks has been a positive one. We appreciate you being part of the Hollow Socks community.

Rated 5 out of 5 stars

Gold Standard

Responded to my inquiry about how to fix something with my order in record time. I had a few questions and issues with my order being placed. The response was exceptionally fast, easy to understand, friendly, and professional. Based on that experience alone I would not hesitate to order from Hollow again because they earned my trust and respect. This customer service experience with Hollow was definitely the Gold Standard by which customer service experiences should be compared. 10 stars out of 5 for sure.

February 27, 2026
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Reply from Hollow Socks

Thank you for sharing such high praise for our customer service team. We are honored to hear that our responsiveness and professionalism met what you consider the 'Gold Standard' for support. Building trust through clear, human communication is a priority for us, and we are glad we could resolve your order questions so effectively. We appreciate your kind words and for being part of the Hollow Socks community.

Rated 5 out of 5 stars

Easy to put on compared to others I…

Easy to put on compared to others I have.

February 20, 2026
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Reply from Hollow Socks

Thank you for sharing your experience with us. We specifically designed our socks to provide a balance of support and ease of use, so it’s great to hear that they are performing better for you than other options you've tried. We appreciate you being part of the Hollow Socks community

Rated 1 out of 5 stars

Small & tight

I ordered crew xl hollow socks they are so small and tight unbelievable awful for any price but at hollow’s price it’s almost criminal ! I curse myself for falling for this. 🤮

February 27, 2026
Unprompted review
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Reply from Hollow Socks

We are very sorry to hear that the XL crew socks did not provide the fit you expected. We aim for a high standard of comfort and sizing across our range, and it is clear we fell short for you in this instance. We understand your frustration, especially given the investment you made in our product. Please reach out to us at support@hollowsocs.com so we can look into your order details and help find a resolution that makes this right for you.

Rated 5 out of 5 stars

They got back to me and helped me out…

They got back to me and helped me out with my problems and that was awesome. I bought other socks from them before and I really like them they hold up to there name.

February 27, 2026
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Reply from Hollow Socks

Thank you for sharing your experience. We are glad our team was able to provide the assistance you needed to resolve those previous concerns. It is great to hear that as a returning customer, our socks continue to meet your expectations for durability and performance. We appreciate your continued support of the Hollow Socks community.

Rated 5 out of 5 stars

Honesty in pricing

Honesty, customer service and they care about servicing their customers.
Rate delivery after receiving order.

February 27, 2026
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Reply from Hollow Socks

Thank you for sharing your feedback. We are pleased to hear that our commitment to honesty and customer care stood out during your experience. Ensuring a smooth process from the moment an order is placed until it arrives at your door is a priority for our team. We appreciate you being part of the Hollow Socks community.

Rated 5 out of 5 stars

Great Warranty.

After buying four pair of no see socks, which I like very much, I had a stitch issue. Contacted warranty group and they promptly addressed it with a replacement pair.

Thanks!

February 27, 2026
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Reply from Hollow Socks

Thank you for sharing your experience with us. We are pleased to hear that you are enjoying your four pairs of no-show socks and that our warranty team was able to promptly resolve the stitching issue for you. Ensuring our products meet our quality standards is a priority, and we appreciate you giving us the opportunity to make it right. We are glad to have you as part of the Hollow Socks community.

Rated 5 out of 5 stars

of ordering and when received the…

Ease of ordering and when received the quantity and fit of the socks

February 20, 2026
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Reply from Hollow Socks

Thank you for sharing your experience. We are pleased to hear that the ordering process was straightforward and that the quantity and fit of your socks met your expectations upon delivery. Providing a seamless experience from checkout to the first wear is a priority for us. We appreciate you being part of the Hollow Socks community.

Rated 3 out of 5 stars

Order way over dueThe socks are great but the time it…

The socks are great but the time it takes to receive your order takes way too long! I have been waiting for over a month on my order!

February 27, 2026
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Reply from Hollow Socks

Thank you for the kind words regarding the quality of our socks. However, we sincerely apologize for the significant delay in your order’s arrival. Waiting over a month is well beyond our expected timeline, and we understand your frustration with this experience. To ensure we look into your tracking information and provide a direct update, please contact our team at support@hollowsocs.com. We are committed to resolving this for you immediately.

Rated 4 out of 5 stars

Support when you don't thinkyou need it

Love the overall support of the socks. I wear mine especially when I am going to be on my feet most or all of the day. The really make a difference.

February 25, 2026
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Reply from Hollow Socks

We are so happy to hear that our socks are making a real difference for you, especially on those long days when you're on your feet!. Providing that extra bit of support when you need it most is exactly what we aim for. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 5 out of 5 stars

Great service

Great service, socks are really good. Feet stay warm and aren’t sweaty anymore.

February 20, 2026
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Reply from Hollow Socks

We are so happy to hear you're loving our service and the socks!. It’s wonderful to know your feet are staying warm without getting sweaty that's the magic of our alpaca fiber at work. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 4 out of 5 stars

These socks are very comfortable and…

These socks are very comfortable and are helping me with swelling in my legs

February 26, 2026
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Reply from Hollow Socks

We are so happy to hear that our socks are providing you with much-needed relief from leg swelling!. Comfort is our top priority, so knowing they are working well for you makes our day. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 5 out of 5 stars

Great product, awesome customer service.

When I had a problem, I was contacted within 24 hrs., rep. was very helpful. Resolved problem very quicky.

February 19, 2026
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Reply from Hollow Socks

We are so glad to hear that you had an awesome experience with our customer service!. Our team strives to be as responsive as possible, so we’re happy we could get back to you within 24 hours and resolve your problem quickly. Thank you for your support! Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 5 out of 5 stars

They feel Great

They feel Great! Ordered my second set of 4 today! I've been struggling a long time to find comfortable supportive socks that don't give me pain. I have back, leg and foot issues. For the first time in years, I end the day without pain

February 19, 2026
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Reply from Hollow Socks

We are so touched to hear that our socks are helping you end your day without pain for the first time in years!. Dealing with back, leg, and foot issues is incredibly tough, and we are honored that our second set of 4 will be part of your daily comfort. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 5 out of 5 stars

Great socks

Awesome socks , warm ,dry feet at the end of a long day in work boots , compression socks feel very comfortable. I will buy more soon.

February 26, 2026
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Reply from Hollow Socks

We are so happy to hear that your feet are staying warm and dry even after a long day in work boots!. It’s great to know you find our compression socks so comfortable, and we look forward to your next order. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.

Rated 3 out of 5 stars
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Reply from Hollow Socks

We are very sorry to hear that you experienced a delay in the filling of your order. We know how important it is to get your items quickly, and we'd like to investigate what happened with your specific order. Please send us a DM here on Trustpilot with your order number so we can look into this further for you.

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