Holman Specialist Paints Reviews 402

Very pleased with the purchase, had phone call from company to explain product. Good service

I ordered paint that was showing as initially stocked on the website, Had to follow up with customer service to get the status of my order. Although it took an extra week to receive it, the service was good overall and I appreciated their assistance in ensuring the delivery.

Always reliable. Excellent products and great coverage and colour matching paints

You know your Paint, best band for different applications, how long it lasts and how to use it including prepping

Easy to use website. Fantastic range of products with lots of information. Keen prices and fast delivery.

Very quick, accurate service. Actually rang me up to check something. First rate.

The paint was delivered on time. Holman also rang me to check my colour preference. As the product in question is a wood preservative only time will tell how good it turns out to be.

Great service as always

Clear website, easy to use, an accurate description and delivery was exactly as advised.

Quick delivery top quality paint. Expensive but you only want to paint every 2 or 3 years

Easy to order, responsive seller, rapid delivery. Price excellent

I am really pleased with this this product..From placing my order online until delvery. Would recommend this site to family and friends

Good company to deal with and can dispatch out Teknos paint quickly. However, they use FedEx to deliver and both times have been a disaster. First time a year or so ago paint pot was burst by rough handling. Holman Paints did send out a replacement.
This year recently a paint order which was paid for to be delivered before 09:30 but was not delivered. Fedex claimed that they tried to deliver but this was not true. I did eventually receive it later that day in the afternoon and was told by the driver that they had not in fact tried to deliver it earlier. So will be wary of using Holman paints again if they continue to use FedEx to deliver. 

Product sent very quickly. Exactly what I ordered. Excellent service

I place my order online, Holman Paints noticed a possible issue with my order (possible incorrect code) and called me immediately to ask some questions about my order. Saved me taking delivery of an incorrect item. Great customer service. Thank you and well done.

EI was advised the tin of paint I had ordered was the last one and had been opened and there was approximately 75% left and the priced was reduced by half.

I asked if the tin was damaged or dented and was advised it was not and decided to accept the half price offer. However, when the paint was received the tin had numerous dents.

The paint was very well packed and the box had not suffered any damage whilst in transit so the damage must have been present before sending, despite receiving confirmation that it was not dented or damaged.

I called and could not speak with the person who I had previously spoken to and gave details to a colleague who said he would pass on the details.

10 days later I am still waiting for a call back.

EDIT after Holman reply:

The tin had 2 dents and a crease as shown in the photos sent to you.

The reason for 2 stars is because I was lied to about the condition of the tin and also because nobody had the courtesy to call me back despite an assurance that they would.

Paint arrived again with tin all bashed in leaking around the lid , this is the 4th order from you now and all the tins in all 4 orders have been dented in some way you need to sort out your packaging its no joke .

Expert advice regarding Teknos paint;prompt delivery