Hi Booking was easy only we had to pay immediately which was a big change to before and also over pay pal - not a lot of German people will go that. Can you please contact me since we would like... See more
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HAVING SPOKEN TO ONE OF YOUR AGENTS PEPE THIS AFTERNOON HE WAS GREAT TO SPEAK TO AND CARRED OUT HIS WORK WITH A PROFFESIONAL WORKMANSHIP THANK YOU... See more
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When I eventually managed to speak to a person (Emma), she was excellent, very helpful, knowledgeable and pleasant. But your systems are truly appalling. Overcomplicated and incomprehensible at time... See more
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Super séjour au camping yello village à benodet avec homair /palmier océan du 28 mai au 25 juin. Le responsable nous a accueillis avec un professionnalisme irréprochable . Bungalow très propre e... See more
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Company details
Written by the company
Homair Vacances est le spécialiste des vacances en mobil-home en camping de qualité à travers l'Europe. Une vaste sélection de plus de 400 destinations dans des pays comme la France, l'Italie, l'Espagne et la Croatie. Notre mission est de rendre les vacances en famille ou entre amis simples et mémorables. Nous sélectionnons des campings reconnus pour leurs infrastructures de loisirs (parcs aquatiques, animations, clubs enfants) et la qualité de leurs services. Nos mobil-homes, disponibles dans une gamme de conforts variés, sont conçus pour offrir tout l'équipement nécessaire pour un séjour confortable et indépendant. Réserver avec Homair, c'est choisir un large choix de destinations en bord de mer, à la montagne ou à la campagne, des prix attractifs et la possibilité de paiements flexibles (cartes, Paypal, chèques, chèques-vacances...) et en plusieurs fois.
Contact info
570 avenue du Club Hippique, 13090, Aix en Provence, France
- +33484390860
- homair.com
4.0
Great
2K reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Could have been great, but sadly wasn't
Stayed in a small "house/trailer" in Lac des Vieilles Forges - LES MAZURES. It was about 15-17 degrees, which was way too little for the heater to make the place comfortable at night. Our smallest child had to sleep between us to keep her warm. Could have been a nice place to stay, but sadly wasn't. We left the place after two nights, wasn't compensated by Homair, but saved our holiday.
August 10, 2017
Unprompted review
Terrible beyond words. KEEP AWAY!!!!!! KEEP AWAY!!!!!!
We used Homair in Cassis (France) for 3 nights. Which turned out to be the worst 3 nights of our life! We didn't get any sleep because apparently the restaurant located on the property does not have to follow the rules. Homair told us they demanded silence at 22:00 of al their guests. The restaurant thought otherwise and blasts loud techno music until 1:00 in the morning. When you go over to the restaurant and ask when they will turn it down, they just laugh in your face en ridicule you over the speaker system.....nice! There were more people complaining about this but Homair just says it is beyond their authority (the restaurant is on your property for f**k sakes!!!!!) And since we payed in advance and couldn't get our money back, we were forced to have 3 sleepless nights.....awesome!
Talking to the so called "Manager", he didn't want to help us and thought that we only complained to get something out of it. And after hour of discussing and not letting go, he offered a € 20 coupon, used only to stay at a Homair facility. Ehm......yeah, that's like offering someone a fridge on the Northpole.
Our vacation ended in August but I'm still waiting for a normal reply from their customer service (noted that we live in 2014 by now). So no def. not a place I will be visiting again. Maybe if I want to party, but that is why we toke the "Family friendly" park. Which turned out to be the worst idea ever! Thanks a lot HOMAIR!!!!!
January 15, 2014
Unprompted review
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