Home Box Reviews 204

thank u so much you approved my full payment refund

Eugene helped me

I bought from another website and it redirected me to subscribe to them

Thank you, Escalation Team

ok. nice work

Thank you elsa escalation team gor the help

Horrible experience! I purchased and they took more than 2 weeks for delivery. I called at least 6 times, and they apologized and asked for patience with delivery. After 20 days the courier came ONCE, and I asked to return next day, but they cancelled and returned my order. And now they are asking me to place the order again at double price! Scam company, DO NOT BUY!

***SCAM***
Avoid like the plague
They got my card details, I don’t know how but I certainly did not sign up to this company. They have stolen £500 from my account over last year. They have offered me a refund of £23 and closed my account. There is a credit of £145 on the account to buy items I do not need (as I never signed up for it). And so where has the other £340 gone? !! They are just crooks

keep getting scam emails asking me to give them a good review on Trust Pilot and they can process my refund.
I have not bought anything from them.
They are in the UK and I am in Australia.
I think they have been hacked.
Don't give them any credit card information

They told me to rate it 4 or 5 stars and to say Jeremy helped...

Jeremy made it very pleasent for me as a former customer to assist me what I should have done next where I had to go and the customer support as well but want to thank Jeremy from escalation team he was the must helpful and supportive.

Thank you, Paula.
Excellent customer service.
I look forward to the promised refund.
Thank you.

Thank you Edith this was processed and handled efficiently I didn't expect it to move fast like this I appreciate your efforts.

Home UAE, Dubai, Worst experience with the customer service and the delivery team. Very bad service and I will definitely be cancelling my order with them, I am also going to make sure not to have any dealings with them in the future.

The company was helpfull by stopping the subscription since I don't remember doing a subscription and I didn't even know about the home box club but Alero is in touch helping me

This company is a scam. On 18/03/2025, I was informed that I had subscribed to a company called Formyclothes.com, which I never did. I requested proof of the email used to sign up, but they failed to provide it. When I asked them to cancel the subscription, they refused to issue a refund.

Today, another unauthorized charge was deducted from my account for Home-Box Club. It appears they are rotating card numbers across different companies to withdraw money from people's accounts without consent—this is fraud.

The items to choose from were nice. Wide variety.