Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... See more
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Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... See more
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I like the way the driver, Ramel brings my package downstairs into the basement, as have mobility issues and got stressed once when a different driver left the heavy food box upstairs. Also Octavian... See more
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Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... See more
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Company details
Written by the company
About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app
Contact info
86-90 Paul Street, London, EC2A 4NE, London, United Kingdom
- support@homecooks.app
- home-cooks.co.uk
4.4
Excellent
342 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Poor customer service
I placed an order with an expected delivery date of the 30th. I emailed a simple question about the order, and today I was told it had been cancelled, supposedly at my request. I never asked for the order to be cancelled. This is extremely poor customer service. I’ll be taking my business elsewhere.
Update: Odd that considering I have only just moved to this address!!!
December 27, 2025
Unprompted review
Reply from HomeCooks
Thank you for your feedback. We'd like to clarify the situation.
Our records show that multiple accounts have been created under your details in the past to repeatedly access new customer offers. As previously communicated to you, we're unable to accept orders from these accounts, which is why your recent order was automatically cancelled by our system.
This policy applies to all customers to ensure fairness and prevent abuse of promotional offers intended for genuine new customers.
We appreciate your understanding.
Best regards,
HomeCooks Team
Shocking food
Shocking food, now they’ve got cheek to ask for funding! No thanks
December 14, 2025
Unprompted review
I just had my first meal from their…
I just had my first meal from their delivery. It was delicious. I enjoyed the flavour and quantity, I’m hoping all the meals bang as hard as the rendang does. I found the selection on the site good,
Only notes: the packaging said microwave for 7 minutes; the website says 5. Confusing.
October 12, 2025
Unprompted review
Reply from HomeCooks
Hello Nicolas,
Thanks so much – we're thrilled you enjoyed the rendang! We appreciate you flagging the discrepancy between our packaging (7 mins) and website instructions (5 mins). We'll sort this immediately. For now, follow the packaging instruction as that's been tested with your meal. Microwaves do vary, so adjust as needed.
Looking forward to you trying the rest of the menu!
Best regards,
HomeCooks Team
Flavour ok but quantity and consistency…
Flavour ok but quantity and consistency not at all… once warm look like dog food, there is probably the quantity of 2 chicken wings of meat inside and with that sort of mash polenta not filling at all, it’s definitely too expensive 5.95£ a dish home cook you would be filled, I’ve purchased through Go Puff service. Customer Service it’s careful to clients need I’m pretty sure they will correct the quantity appropriately.
October 7, 2025
Unprompted review
Reply from HomeCooks
Hello,
Thank you for taking the time to leave this feedback, we really appreciate it.
We're sorry the meal didn't meet your expectations. We understand your concerns about portion size and the consistency when reheated. Our retail products are designed with different specifications than our subscription range, and we're always looking to balance quality, value, and satisfaction.
Your feedback about the protein quantity and the appearance when warmed is genuinely helpful. If you'd like to share more details about where you purchased this and which product it was, we'd love to hear from you directly so we can better understand your experience and see how we might improve.
We appreciate customers who hold us to high standards – it helps us get better.
Best regards,
HomeCooks Team
10/10! Can’t wait to order again
Honestly, WOW! we’ve tried three flavours so far and the only complaint I’ve got is why is there MORE haha! The portions are a fantastic size, the food is some of the tastiest food I have ever eaten! Both myself and my partner have always been a bit fussy with vegetables, but these are cooked incredibly that we even demolished all of them too! 10/10 cannot recommend enough
July 24, 2025
Unprompted review
Reply from HomeCooks
Thank you so much for this wonderful review! We're delighted that you both enjoyed the food and portions. It's particularly rewarding to hear that we've converted some vegetable sceptics, that's always a win in our book! We really appreciate you taking the time to share your experience and look forward to serving you again soon.
Brilliant alternative to Cooking at Home
Having been a subscription customer for nearly two years I am happy to say that I have been more than happy with the meals and the service I have received when things go wrong has been exceptional.
The meals vary from almost home cooked (smaller chef businesses or street food type businesses) to somewhat processed food (larger kitchens and SME businesses). However I am happy that overall even as processed food it is better quality than cheap supermarket ready meals. I hope this will continue as the busy grows and develops.
The meals are reasonably priced for this type of convenience food and it can get cheaper if you subscribe or collect loyalty points. At its highest price it is comparable to more commercial producers like Charley Bigham.
May 16, 2025
Unprompted review
Reply from HomeCooks
Hi Nigel,
Thanks so much for your lovely review! We're chuffed to bits that you've stuck with us for nearly two years.
It's great to hear you're enjoying the mix of meals from our smaller chefs (with that proper homemade feel) and our larger kitchens. You're spot on - even our more produced stuff beats those supermarket ready meals hands down!
As we grow, we promise to keep an eye on quality. That's really important to us.
And thanks for mentioning the value - the subscriptions and loyalty points do make a difference, don't they? We try to keep things fair compared to the posh stuff you'd find in supermarkets.
Really appreciate your support and feedback. It means a lot to our team and our chefs.
Cheers!
The HomeCooks Team
The perfect mid-week healthy meal alternative
I love HomeCooks as it helps me providing a healthy alternative for a mid-week meal for the family when I don’t have time to cook. We have several favourites now such as the Rendang or the Satay but I always like to try new dishes. The insulated packaging is quite robust and eco friendly too. If you’re looking for variety and healthy meals reasonably priced with no preservatives then HomeCooks should be your go to place plus you support small businesses and chefs
April 29, 2025
Unprompted review
Reply from HomeCooks
Thank you so much for your lovely feedback! We're chuffed to bits that HomeCooks has become your go-to for those busy weekday meals when cooking feels like a right faff.
It's brilliant to hear you've found some family favourites in our Rendang and Satay dishes - proper tasty choices those! We're always adding new options to keep things interesting for adventurous eaters like yourself.
We've put a lot of thought into our packaging too, so it's smashing to know you appreciate the eco-friendly approach. Being kind to the planet while keeping your food properly chilled is important to us.
Your support means the world to our small business and the talented independent chefs who create these dishes with such care. The fact that you're enjoying healthy, preservative-free meals while helping local culinary talent is exactly what we're all about!
Thanks again for taking the time to share your experience - it's feedback like yours that keeps us going.
All the best,
The HomeCooks Team
Great home delivery service
Great home delivery service. All the meals we have tried taste good and are great quality and size.
To add, the customer service is the best, very quick and kind, always helpful.
April 23, 2025
Unprompted review
Reply from HomeCooks
Dear Annabel,
Thank you so much for your wonderful review! We're absolutely delighted that you're enjoying our home delivery service. It's lovely to hear that you're pleased with both the taste and quality of our meals, as well as the portion sizes.
We work really hard to ensure everything meets our high standards before it reaches your table, so feedback like yours is truly appreciated.
Thanks again for your kind words and continued support. We look forward to serving you again soon!
Warmest regards,
The HomeCooks Team
I have been buying the meat pies for…
I have been buying the meat pies for quite a few years now and love them. The pastry is lovely and filling good. Just bought the quiche and definitely will buy more with my next order.
April 23, 2025
Unprompted review
Reply from HomeCooks
Dear Mr East,
Thank you ever so much for your lovely review! We're absolutely chuffed that you've been enjoying our meat pies for all these years. It's brilliant customers like yourself who keep us going.
Delighted to hear that you've ventured into trying our quiche as well! That's smashing news. Your continued support means the world to us, and we're looking forward to fulfilling your next order.
Thanks again for taking the time to share your feedback. It truly makes our day!
Warmest regards,
The HomeCooks Team
Absolutely love Homecooks
Absolutely love Homecooks. It is truly unique - in that it directly connects you with local chefs and therefore supports local businesses, rather than faceless chains with dubious employee support.
The dishes are meticulously chosen through a process called Taste Testing / which means you also get a super cheap dinner in response to leaving them feedback… and if it makes the cut, all the better.
April 10, 2025
Unprompted review
Reply from HomeCooks
Thank you for your lovely review, Jonny!
We're thrilled you appreciate Homecooks and our mission to connect customers with local chefs rather than faceless chains. Your enthusiasm for our Taste Testing process is brilliant to hear - it's how we ensure quality whilst offering great value.
Your support means everything to us and our community of talented chefs. We look forward to serving you many more delicious meals!
Warm regards,
The Homecooks Team
My favourite meal service by far
Have tried quite a few companies like this, but HomeCooks is by far my favourite. I've been getting HomeCooks delivered over the last 9 months or so and the quality of the dishes are great and worth every penny.
It's really helpful to track calories and portions, which HomeCooks does really well. Have also found the customer service to be super helpful too. Would recommend!
April 3, 2025
Unprompted review
Reply from HomeCooks
Thank you for your wonderful review! We're delighted to hear that HomeCooks stands out as your favourite among similar services after trying us for the past 9 months.
We also appreciate your kind words about our customer service team. They're committed to providing the best possible experience for all our customers.
Thank you for recommending HomeCooks!
Great taste and experience
I’ve had 2 home cook deliveries so far. The shopping experience was seamless. And the customer service is amazing- a real human being got back to me in seconds (which is so rare now with everyone using bots). The delivery company they use is really good too. Most of the dishes very super tasty and they had a great variety of vegetarian options. I find it easy to use on work from home days to chuck it in the oven or microwave. The only reason to give 4 not 5 is the menu is limited - it doesn’t change very often - not a problem if you don’t mind repeating a couple of your favourites and the portion sizes for some of them are tiny compared to the price. After trying them once I’ve now narrowed down my favourites and stocked them up in my fridge.
March 11, 2025
Unprompted review
Reply from HomeCooks
Thank you for your review! We're thrilled you've enjoyed our seamless shopping experience, responsive customer service, and reliable delivery. It's great that our vegetarian options work well for your WFH days. We appreciate your feedback on our menu rotation and portion sizes - we're taking this on board as we improve. Glad you've found your favourites to stock up on!
Thank you,
The HomeCooks Team
Homecooks is great
Homecooks is great. Saves me a lot of time and meals are tasty
March 28, 2025
Unprompted review
Reply from HomeCooks
Dear Shannon,
Thank you for your wonderful review! We're delighted to hear that you're enjoying our meals and that Homecooks is helping you save time. We appreciate you taking a moment to share your positive experience.
Best regards,
HomeCooks Team
Good quality and convenient.
Food quality: no complaints.
There's a good selection, dishes are well described and include nutritional information and heating instructions.
The website looks good and it's easy enough to filter by various categories but it is very clunky with pages taking way too long to reload.
You get to choose the delivery day, though the earliest I found was five days out; I don't know whether that depends on the details of the order. They use DHL to deliver so you get a one-hour window on the day of delivery which is fine.
Packaging is not excessive, which is good.
Overall, a good and convenient service.
March 27, 2025
Unprompted review
Reply from HomeCooks
Dear John,
Thank you for your review. We appreciate your feedback on our food quality, website, and service. We are actively working to improve our website's performance to make navigation smoother and faster.
Best regards,
The HomeCooks Team
I just had the Portebello Mushroom…
I just had the Portebello Mushroom Rissotto - yum yum yum 😋
A nice size portion, great ingredients and a tasty dish in a few minutes - perfect for those busy days ❤️
March 25, 2025
Unprompted review
Reply from HomeCooks
Dear Tina,
Thank you for your lovely review! We're thrilled you enjoyed our dishes and found it both delicious and convenient. We appreciate you taking the time to share your positive experience.
Best regards,
HomeCooks Team
Great diversity in food.
March 26, 2025
Unprompted review
Reply from HomeCooks
Dear JK,
Thank you for your kind review highlighting the diversity of our food offerings. We're pleased our menu variety meets your expectations and appreciate you taking the time to share your feedback.
Best regards,
HomeCooks Team
I have been using Homecooks for a whole…
I have been using Homecooks for a whole now. I find the food on the whole very good, I have had a couple of hiccups but the problems were resolved immediately. Only downside is I think the delivery charge is a bit high.
March 26, 2025
Unprompted review
Reply from HomeCooks
Dear Lesley,
Thank you for taking the time to share your feedback. We're delighted to hear you're enjoying our meals and appreciate your positive experience with our customer service. We continually review our delivery charges and value customer input.
Best regards,
HomeCooks Team
Love Homecooks - it’s up and coming
I love HomeCooks! I wanted a healthier alternative to some of the ready meals that I normally rely on. The food is tasty and I can check out the nutritional stats which is something I struggle with when cooking at home from scratch.
Most dishes have been amazing, there’s been the odd one I haven’t been so keen on but this could be personal taste I guess.
I’ve found customer support really good - as there have been a few website glitches but hopefully these are being ironed out as they continue to develop.
I also love their points/rewards scheme and that you can gift free meals to friends occasionally.
Hoping for more new and exciting dishes soon!
March 21, 2025
Unprompted review
Reply from HomeCooks
Thank you for your fantastic review, Rebecca. We're thrilled that HomeCooks is helping you enjoy healthier meals and appreciate the nutritional transparency. Your feedback about our diverse menu, customer support, and rewards programme is incredibly valuable.
We're continuously working to improve our website and expand our menu with exciting new dishes. Thank you for being part of our community!
Best wishes,
The HomeCooks Team
Great service, good quality of food!
I've been subscribed to HomeCooks for the past few months and I found their service, quality of food and variety of choices great! The only possible downside I would say is it can get a bit pricey if there's no discount or vouchers applied but I guess it's the trade-off between readymade healthy food and price.
March 19, 2025
Unprompted review
Reply from HomeCooks
Thank you so much for your wonderful review! We're thrilled to hear you've been enjoying your HomeCooks subscription these past few months.
It's great to know that our service quality, food taste, and menu variety have all met your expectations. We work hard to provide delicious, healthy options for all our customers, so your positive feedback means a lot to us.
We understand your point about pricing. Quality ingredients and careful preparation do factor into our costs, and we appreciate your recognition of this trade-off. That said, we're always looking for ways to provide better value - be sure to keep an eye on your email for special promotions and loyalty rewards that might help make HomeCooks more affordable for you.
Thanks again for taking the time to share your experience. Your feedback helps us continue improving, and we look forward to serving you many more delicious meals!
The HomeCooks Team
Save your money!
In respect of the jerk chicken meal - utter rubbish. In respect of the "healthy" cottage pie - like a child made a bolognese and vomited it straight up. An overly sweet half-can of chopped tomatoes with some bits floating around and some mush on top. I can't believe what they charge for this dross. Style over substance.
February 19, 2025
Unprompted review
Reply from HomeCooks
Hi John,
We're sorry to hear that our meals didn’t meet your expectations. We take great pride in crafting high-quality, flavourful dishes, and it’s disappointing to learn that you felt otherwise.
We truly appreciate all feedback, as it helps us improve. If you'd be open to sharing more details, we'd love the opportunity to understand what went wrong and make it right. Please reach out to us at support@homecooks.app, and we’d be happy to discuss this further.
Best,
The HomeCooks Team
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