Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... See more
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The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... See more
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... See more
The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... See more
Company details
Written by the company
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
Contact info
77 Metro Way Ste#1, 07094, Secaucus, United States
- 201-806-1827
- home@mtckitchen.com
- home-ny.mtckitchen.com
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delivered as promised
delivered as promised, unfortunately many of the items were sold out, but still good choice
prompt delivery
prompt delivery, goods are as advertised. prices were reasonable and first time coupon offer was great.
Great customer service and product as…
Great customer service and product as described!
Customer service was above and beyond! Appreciate their help and was able to receive delivery within 2 days
Ordered a cutting board, got much more 😁
Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everything in writing despite us talking over the phone.
Made the whole process really easy and got local delivery in NYC within the next day. Honestly kind of shocked at how amazing the experience was and will definitely be ordering from MTC again and checking out the brick & mortar store.
Quick and shipped out the next day
Quick and shipped out the next day. Just wished they packed the ceramics a bit better instead of just shipping it in a box.
I ordered a total of 11 bowls. Only 6 of them was pkged nicely so it doesn't break. The other 5 was just thrown in on the side with no buffer and can be easily broken.
Excellent Shipping Service
I received my items within 3 days of ordering it since I live in NYC. They dropped off my package right at my doorstop which was excellent. The items I bought were not expired too which is a plus.
Great service and top notch support
Great service and top notch support. I’m serious you won’t find customer service and quality care for their products anywhere else.
Frustrating experience
My second order from MTC Kitchen was not great. They sent me an email saying a plate I wanted was in stock, so I ordered the plate the next day and added two other items (ones I wouldn't have purchased at that time) in order to avoid the large shipping fee. They sent out the order but did not let me know before shipping that the item they told me was in stock was not actually in stock. So I wound up with two things I wouldn't have bought right then, and no plate, which was the thing I actually wanted. When I emailed them, they apologized, but they did not, to make up for their mistake, offer me complimentary shipping on my next order. I won't be ordering from them again.

Reply from MTC Kitchen Home NY
The delivery guy just left the packages…
The delivery guy just left the packages on the street without any notification.
I love MTC kitchen!
I love MTC kitchen!
Thank you for the mandoline. It's sharper and smoother than I could have imagined.
Signed up for the newsletter but never…
Signed up for the newsletter but never got the promotion code as promised

Reply from MTC Kitchen Home NY
Thank you very much!
Thank you very much!! I got one of the best Taiyaki & Takoyaki in NY from them. Boiled clam was cheaper than getting from market, and very good for frozen. I hope they have more delivery date!
pleasant experiences
Bought from them several times, pleasant experiences. Only thing is quite a few items are still not in stock, hope this will get better as everything is getting back to normal.
MTC Kitchen for the win
On time, delivery guy was super nice, everything accounted for and packaged well. What is there to complain about? Thanks MTC!
Very good high quality product that was…
Very good high quality product that was arrived the next day from ordering in NJ
Everything went great!
Everything went great! Driver texted me 15 minutes before arrival and at arrival. Very professional and polite. Items were perfectly packaged and came at proper temperature. Will definitely be ordering again!!
❤️ Love your products and super-speedy…
❤️ Love your products and super-speedy delivery
Items were pack really well
Items were pack really well. I could imagine it can sit in the heat for hours and still keep its quality
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