MTC Kitchen Home NY Reviews 149

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... See more

Rated 5 out of 5 stars

The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... See more

Rated 5 out of 5 stars

I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... See more

Rated 5 out of 5 stars

The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... See more

Company details

  1. Japanese Grocery Store

Written by the company

MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Great Product

I noted that the order was to be delivered to the Basement/receiving area. Instead it was delivered to my door.

September 26, 2021
MTC Kitchen Home NY logo

Reply from MTC Kitchen Home NY

Thank you for shopping with us and we are very sorry for leaving the package in the wrong location. We will be careful to share the delivery instruction between order takers and a driver and will try not to have this problem happen. Thank you for your patience and for sharing your experience.

Rated 5 out of 5 stars

Awesome!!!!

Awesome!!!!! Any way you slice it!!!!

September 14, 2021
MTC Kitchen Home NY logo

Reply from MTC Kitchen Home NY

Thank you for leaving a positive review. We are happy to hear that you like the strop!

Rated 1 out of 5 stars

I ordered several times and found that…

I ordered several times and found that DAIKON was not fresh with darkend core and Tokyo negi was not fresh with mold and yellow color, I had to throw them away. I took photos of both.
Also, Sangenton pork was not propery packaged and so damaged (blacktray broken)and more than half of pork was not eatable, was thrown away..Lastly, AMAOU, JapaneseHAKATA strawberry was not delicious at all and very sour, local strawberry is much better. Not worth for buyingthem with high price.
As to 4 kind of Kinoko were ok, I will purchase them again.
ayako

June 2, 2021
MTC Kitchen Home NY logo

Reply from MTC Kitchen Home NY

Thank you for shopping with us and we are terribly sorry for the unsatisfactory experience. We will contact you regarding your previous order. Thank you for your feedback.

Rated 5 out of 5 stars

So Happy to have found this service!

Thank you MTC for delivering residential! I got a taste of home with great prices and fantastic delivery service. The website was clear and simple, I got my confirmation with instructions on when to expect my delivery and then got a call from the driver when they were on my block. Everything went swimmingly. Packaging was great too!

June 2, 2021

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