Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... See more
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See what reviewers are saying
The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... See more
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... See more
The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... See more
Company details
Written by the company
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
Contact info
77 Metro Way Ste#1, 07094, Secaucus, United States
- 201-806-1827
- home@mtckitchen.com
- home-ny.mtckitchen.com
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Very happy with my purchase
Great Product
I noted that the order was to be delivered to the Basement/receiving area. Instead it was delivered to my door.

Reply from MTC Kitchen Home NY
Japanese items are so sturdy
i love japanese staff and foods
i love japanese staff and foods, thanks i love to shop here
i love shopping here
i love shopping here, they have good quality with a friendly price producct.
Cheap and affordable
efficient service
efficient service! easy access and fast delivery.
Excellent service and fast delivery
Delivery was prompt and items were as…
Delivery was prompt and items were as described.
excellent customer service!
Delivery was easy to setup
Delivery was easy to setup, the driver was great, and everything arrived intact and as expected. The frozen items were well preserved with dry ice.
Quick and easy
Super fast and professional delivery
Super fast and professional delivery - everything was carefully packaged with thoughtfulness and attention to detail.
I ordered several times and found that…
I ordered several times and found that DAIKON was not fresh with darkend core and Tokyo negi was not fresh with mold and yellow color, I had to throw them away. I took photos of both.
Also, Sangenton pork was not propery packaged and so damaged (blacktray broken)and more than half of pork was not eatable, was thrown away..Lastly, AMAOU, JapaneseHAKATA strawberry was not delicious at all and very sour, local strawberry is much better. Not worth for buyingthem with high price.
As to 4 kind of Kinoko were ok, I will purchase them again.
ayako

Reply from MTC Kitchen Home NY
So Happy to have found this service!
Thank you MTC for delivering residential! I got a taste of home with great prices and fantastic delivery service. The website was clear and simple, I got my confirmation with instructions on when to expect my delivery and then got a call from the driver when they were on my block. Everything went swimmingly. Packaging was great too!
on time and great communication
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