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Saxo Group - BG SAXO Italia Reviews 

285
TrustScore 4.5 out of 5

4.3

Corso Europa 22, 20122 Milano, Lombardia, IT


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Rated 4 out of 5 stars

Everything is fantastic but Saxo has very high commissions compare to for example Interactive Brokers. I hope your high commissions (more money for Saxo) will save the broker in the time of financial... See more

Company replied

Rated 5 out of 5 stars

Saxo bank has a great customer service and a full complete range of platform with everything you need in one place, from webinars to education, trade signals and much much more.

Company replied

Rated 2 out of 5 stars

I'm BGSAXO client. I'm writing hoping in a answer from you since I haven't from them. I would know which option strategis are admitted in a real account, and which are forbidden. Also I would k... See more

Company replied


Company details

  1. Investment Service
  2. Investment Bank

Written by the company

Dalla sinergia tra solidità e innovazione nasce BG SAXO, la nuova frontiera del trading. Nata dalla partnership tra Banca Generali e Saxo Bank, BG SAXO mette a disposizione di investitori istituzionali e privati la più ampia ed evoluta piattaforma di trading, una soluzione unica per operare sui mercati finanziari con la massima flessibilità. Grazie alle piattaforme di trading multidevice di Saxo Bank, un pricing innovativo, dettagliate analisi di mercato e un supporto professionale, BG SAXO è la scelta perfetta per i Trader più esigenti. Il tutto unito al nuovo conto trading di Banca Generali, leader nella pianificazione finanziaria al fianco delle famiglie e ai vertici del sistema bancario per solidità e sicurezza. Che tu sia un trader alla ricerca di performance e flessibilità in un ambiente di trading professionale o un investitore che necessita di operare in qualsiasi momento, abbiamo le giuste piattaforme per te: TraderGO e Investor.

What do we offer?

Written by the company

Award-winning trading platforms
To connect traders and investors to global markets, Saxo provides a suite of powerful online trading platforms: SaxoTrader, our award-winning platform for web, mobile and desktop, with access to our full range of trading products and advanced tools. SaxoInvestor, our all-in-one investment app, offering easy access to stocks, ETFs, bonds and more To try the platforms and practice trading, you can sign up for a free 20-day demo account.
Find every product you want to trade
Saxo offers an unparalleled product range of 71,000+ financial instruments, including stocks from over 25 countries, ETFs, online bonds and mutual funds, along with leveraged products such as CFDs, futures, FX, and options on stocks, indices and futures. With Saxo, you always get ultra-competitive spreads and commissions across all asset classes.
Get inspired to trade and invest
Trading is all about making informed, rational decisions. To keep our clients up to date, we provide a wide range of free inspirational content, including daily market commentary from our in-house experts, news, popular stocks, webinars and podcasts. Whatever your level of trading and investing experience, Saxo supports you with the knowledge you need.
Our Story
Since 1992, we have been on a mission to make the global financial markets more accessible to more people. Today, Saxo is a fully regulated and licensed bank under the supervision of the Danish FSA, holding broker and banking licenses in multiple jurisdictions. We are designated as a Systemically Important Financial Institution (SIFI) by the Danish FSA, and have an investment-grade rating from S&P. With offices around the globe, Saxo has local support teams on call 24/5 for technical and account support. We also provide helpful resources online in our self-service portal. If you’re interested in joining our 1.5 million+ clients worldwide, visit our website to open a Saxo account today.

Contact info

  • Corso Europa 22, 20122, Milano, Lombardia, Italy

  • 02 3668 2969

4.3

Excellent

TrustScore 4.5 out of 5

285 reviews

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4.3

All reviews

(285)

1,390 reviews in the last 12 months

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Rated 5 out of 5 stars

Interfaccia pulitissima, personale professionale

Interfaccia pulita, personale molto disponibile, commissioni vantaggiose

June 23, 2026
Unprompted review
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Gentile Cliente,

la ringraziamo per la sua recensione!

Siamo lieti che apprezzi l’interfaccia della piattaforma, la disponibilità del nostro personale e le condizioni commissionali.

Non esiti a contattarci per qualsiasi dubbio o domanda. Siamo a sua disposizione.

Cordiali saluti,

Il Team BG SAXO

Rated 5 out of 5 stars

Excellent platform, everything you need in one place

Saxo bank has a great customer service and a full complete range of platform with everything you need in one place, from webinars to education, trade signals and much much more.

March 11, 2024
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Dear ROBERTO INTERNULLO,

We are delighted to see you have been enjoying our service and platform.
Our team works hard to continuously improve the platform and our goal is to provide our valuable client the best service you will ever require. Feel free to reach out to us whenever you need assistance.
We remain at your service.

Best Regards,
Kah, Client service

Rated 4 out of 5 stars

Trading platform is great

Trading platform is great. Smartphone one is less easy.

July 19, 2023
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Dear Andrea,

Thank you for taking the time to leave this meaningful feedback on your experience with the trading platform and our application. If you have any questions about how to operate our application and require real time assistance you are welcome to contact our team over chat, case or call for a quick fix. You are welcome to ask for Charlotte when doing so.

Wish you a great week ahead.

Sincerely,
Charlotte, Client Service

Rated 4 out of 5 stars

Everything is fantastic but Saxo has…

Everything is fantastic but Saxo has very high commissions compare to for example Interactive Brokers. I hope your high commissions (more money for Saxo) will save the broker in the time of financial instability. And save our accounts. Otherwise it’s better to migrate to IB.

July 19, 2023
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Dear Peter,

We would like to thank you sincerely for your kind words regarding our platform, and we are very happy that you have been satisfied with our services.

We would also like thank you sincerely for your candid feedback about our commission rates. We understand and empathize with your concerns and we greatly value your opinion as our esteemed customer. I would like to assure you that our fee structure has been carefully devised with the intent of providing maximum value to our clients. The rates allow us to maintain our high-quality services, including a dedicated team of experts to assist you and the top-notch technology that we
employ to ensure the smooth operation of our services.

We are keenly aware that pricing is a crucial aspect for our clients, and we continuously monitor market trends and regularly reassess our pricing structures, ensuring that we remain competitive and provide excellent value.

We highly appreciate your understanding and patience as we strive to improve our services to cater to your needs more effectively, and we look forward to help you in the future.

Best Wishes,

Theresa/ Client Services

Rated 5 out of 5 stars

Excellent platform

Excellent platform, and I enjoy the content

March 22, 2023
Unprompted review
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Dear Daniel,

Thank you for your positive feedback! We're thrilled to hear that you find our platform excellent and enjoy the content we provide. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. If you have any suggestions or need assistance, feel free to reach out.

Best regards,

Mirella, Servizio Clienti BG SAXO

Rated 5 out of 5 stars

I am satisfied

The interaction was very good despite my poor English skills. The operator was patient and I could understand all his instructions and suggestions. I feel very satisfied

August 22, 2022
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Hi Fabio

Thank you for taking the time to review our service!
We support clients in more than 100+ countries and thus provide support in multiple languages. Please see the following link to find support in your language: http://spr.ly/62041MGzah

Kind regards,
Sammy, Client Service

Rated 1 out of 5 stars

After one month the compliancy office…

After one month the compliancy office has not yet updated my phone number

July 5, 2022
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Hi Luca.

I am very sorry to hear that you have had issues with updating your phone number.

I hope you are willing to call again at the start of next week, and then please ask for Anders, which is me.

Then I can guide you through the process, and we can get your phone number updated.

You can also follow this guide : http://spr.ly/62040zUgLQ

Looking forward to hearing back from you.

Best Regards.
Anders, Client Service

Rated 2 out of 5 stars

I'm BGSAXO client.

I'm BGSAXO client.
I'm writing hoping in a answer from you since I haven't from them.

I would know which option strategis are admitted in a real account, and which are forbidden.

Also I would know why covered call (falled deep ITM) was not assigned and the premium received disappear (at option expiration) instead to be calculated as profit.

June 28, 2022
Unprompted review
Saxo Group - BG SAXO Italia logo

Reply from Saxo Group - BG SAXO Italia

Dear Francesco,

Thank-you for reaching out, and I look forward to assisting you further.

Unfortunately with the information available to me here I am unable to pull up your details, therefore I've requested a few more. Additionally, the answers depend on a number of factors, some of which will be specific to your local office. However, when we have your additional details I will be able to put you in touch with a colleague who will best be able to answer your account specific queries directly.

Wishing you a great day.

Kind Regards,
Elena, Client Service

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