Worst customer service that I have experienced for ages.
Ordered a cooker and having waited in all day my wife got a message circa 5.30 that the cooker would now arrive the following week. Decided to cancel.
Approximately 14 attempted calls later, I got through to be told they were having phone issues. Then told it will take up to eight to ten days for the refund to be processed.
I would advise anyone looking to use this business to check out their premises on Google streetview, pay by credit card for protection, take in the stock images on their website/social media, wonder why mine is the first review and generally do a reality check as to why they are so price competitive.
Will update when the refund arrives. My wife has contacted her card issuer in the meantime.
August 22, 2024
Unprompted review