Homeart Reviews 

54
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery service, noting that packages arrive extremely quickly and efficiently right on schedule. Consumer feedback highlights the wonderful product quality, describing the rugs as wonderfully soft, beautiful, and offering great value for money. Some people were dissatisfied with occasional fulfillment mistakes, mentioning that the wrong items or completely incorrect colors were sent out. A few reviewers also noted minor issues with order communication, such as missing confirmation emails, unhelpful customer support, and confusing tracking details. Buyers appreciate the easy ordering process overall, though these specific administrative hiccups created frustrating experiences for a small group.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive quickly, look beautiful, and offer... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive quickly and... See more

Quality

People report positive experiences with quality, highlighting that the rugs are soft to the touch, practical,... See more

Order

Users describe ambiguous interactions with order processes, as many reviewers report quick delivery and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was reasonably quick. I was very pleased with the rug I ordered as it looked much more expensive than it actually was. If it becomes damaged by ashes from the fire I can simply order anothe... See more

Rated 5 out of 5 stars

Very satisfied with my purchase, Delivery was very quick, the only negative thing I would say is that when I placed my order I never received any confirmation, Overall I was very happy 😃

Rated 5 out of 5 stars

Arrived next day, was just as advised. It’s none slip, soft to the touch and looks really good, exactly what I wanted at a great price .



Contact info

3.9

Great

TrustScore 4 out of 5

54 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(54)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I liked the website

I liked the website, easily manoeuvre through. A slight criticism though, it took an email from me to ask about when my order was going to be delivered. All in all not bad.

April 13, 2026
Rated 2 out of 5 stars

Item did not arrive

Item did not arrive, tracking info not recognised said would give refund still charged postage even though I did not receive anything. Told to reorder but didn’t want to risk item not arriving and being charged again

April 8, 2026
Rated 1 out of 5 stars

Rip off company!

I ordered an outdoor rug. Delivery was quick but the wrong rug was sent. I emailed the company and was told it would be sorted soon. I have emailed again, to no avail and the telephone number for customer service is unobtainable! I'm stuck with a rug that is not the size or one that I wanted and the one I wanted was more expensive, so I'm out of pocket! AVOID THIS COMPANY!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! A quick delivery! The delivery driver very polite and friendly too!

January 5, 2026
Rated 1 out of 5 stars

Horrendous!!!

No help from Homeart with chasing my delivery! Taking no responsibility
Or being helpful with my issue whatsoever! Courier DX even worse!! 3 different delivery dates cancelled by them!! AVOID!! Not worth the Hassle!! Both companies 100% incompetent and unprofessional!!!👎👎👎👎👎👎👎

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a rug and after a week of not…

Ordered a rug and after a week of not receiving it I was told it went missing. Could not send me another one as they said it's out of stock even though it's still available to order on the website. I got offered a full refund only to see they have kept the shipping fee.
I would not recommend.

November 18, 2025

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