Home Cosmetics Reviews 

459
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices across a great selection of items, noting that the online store is very easy to use for placing orders smoothly. Consumers also point to the incredibly fast delivery service, mentioning that purchases arrive safely within a couple of days and are securely packaged. However, some people mentioned issues with product quality, stating that certain fragrances did not smell right, lacked strength, or faded very quickly. A few other consumers also felt that deliveries were unexpectedly delayed, or that their items did not arrive at all as anticipated.

What people talk about most

Product

Customers had positive experiences with product, noting great prices, beautiful packaging, and long-lasting... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting unbelievable speed and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are well below major... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... See more

Company replied

Rated 5 out of 5 stars

Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bo... See more

Company replied

Rated 5 out of 5 stars

My purchase arrived very quickly and was well packed. The price was highly competitive and the website easy to use for ordering. I would have no hesitation recommending Home Cosmetics to anyone.

Company replied

Rated 5 out of 5 stars

Super fast delivery even here in a remote part of Ireland. Good quality perfume at a really good price and they give points too for further discounts


Company details

  1. Cosmetics and Perfumes Supplier
  2. Flavours, Fragrances and Aroma Supplier
  3. Perfume Store

Written by the company

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(459)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake perfume

After seeing all the good reviews I placed an order, a birthday present for my partner and a little treat for myself. My favourite perfume Britney Spears - Curious. As soon as I opened it I could smell it for a moment and then the scent somehow disappeared? It literally just smells of alcohol now so I can only assume it is a fake. I spent over £50 (money that I had saved up for a long time) and am really disappointed and definitely won't be ordering from here again or recommending. Really hoping the hugo boss that I ordered my partner keeps its scent and is actually real.

February 7, 2024
Home Cosmetics logo

Reply from Home Cosmetics

Hi Abbie,

We are sorry to hear you are dissatisfied with your order.

However, we can assure you that all our products are 100% genuine.

Kind Regards

James Customer Service

Rated 5 out of 5 stars

Quick and easy purchase. Very happy

I bought two perfume and perfumed moisturiser sets from Home Cosmetics.

The pricing was very competitive and there was a low threshold spend for free p&p. The site was v easy to navigate.

The parcel arrived v quickly via Royal Mail.

January 31, 2024
Rated 5 out of 5 stars

Christmas Gift

I placed an order for my Mum for next Christmas, website was very easy to navigate through and make payment. I would purchase again from Home Ceramics. Delivery was quick and goods well protected.

December 30, 2023
Rated 1 out of 5 stars
Home Cosmetics logo

Reply from Home Cosmetics

Hi There, it seems your order was placed on the 6th January at 5pm. We operate from Monday to Friday 9-5pm.

Your order was placed on Saturday therefore it was dispatched on Monday and is on the way. If you have any questions please reach out to info@homecosmetics.co.uk

Kind Regards

James Customer Service

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