Wide range of craft materials available. Quick delivery. Lovely packaging and note included. One item substituted for different colour which was fine rather than not receiving an item. Would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great classes held by the lovely, and endlessly patient, Sophie. All materials are supplied for the session, and Sophie is at hand throughout to instruct and encourage crafters with their projects whi... See more
Company replied
Delivery is quick (ordered Sunday night and arrived Friday). Quality is consistent across all batches and super soft. The texture is fantastic to crochet with. Yes is sheds but all chenille yarn does... See more
Company replied
It was my first time using this seller, but it certainly will not be the last. Their dispatch and delivery of my order was excellent.would definitely recommend this seller to anyone and everyone.
Company details
Written by the company
The Home Crafters is a crafts, hobbies, and collectables shop — and online store — showcasing the talents of local artisans and crafters from in and around Bristol, UK. Alongside a fantastic collection of handmade products by local makers, we stock a huge range of branded art and craft supplies, quality hobby tools, model-making essentials, and an extensive selection of Warhammer miniatures, Citadel Colour paints, and accessories from brands such as Vallejo, AK Interactive and Green Stuff World. We also run regular craft workshops for both adults and children from our shop in Yate Shopping Centre, making The Home Crafters a hub for creativity, inspiration, and all things crafty.
Contact info
The Home Crafters, 17 West Walk, Yate Shopping Centre, BS37 4AX, BRISTOL, United Kingdom
- 01454 323383
- homecraftersuk@gmail.com
- homecrafters.co.uk
4.9
Excellent
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very prompt service.
October 28, 2025
Reply from The Home Crafters
Thank you so much, Alison! I’m really pleased everything was so prompt for you — I really appreciate you taking the time to leave a review.
Kirsty x
Really efficient service
Really efficient service. My offer arrived very quickly and had everything I needed to get started. Thank you.
October 25, 2025
Reply from The Home Crafters
Thank you so much, Liz! I’m really pleased everything arrived so quickly and that you had everything you needed to get started. Thanks for taking the time to leave such a lovely review.
Kirsty x
A customer on Ebay
A customer on Ebay. What's happened to your glitter card list? Truly upset as I love Yr colours you get. Other than happy with my products bought.
October 6, 2025
Reply from The Home Crafters
Thank you so much for your lovely feedback, Jacqueline — I’m really glad you were happy with the items you received.
I completely understand your disappointment about the glitter card range. Unfortunately, the supplier who produced it is no longer in business, so we’re no longer able to restock those colours. We were just as gutted as it was a brilliant range and such a customer favourite.
That said, we are actively looking for alternative ranges to replace it, and I’m hoping to bring something just as lovely into the shop soon. Thank you so much for your understanding, and for your continued support.
Kirsty x
Brilliant fast service
September 24, 2025
Reply from The Home Crafters
Thank you so much, Jake! I’m really glad everything was quick and easy for you — I really appreciate you taking the time to leave a review.
Kirsty x
Reply from The Home Crafters
Thank you so much, Ann! I’m really pleased the Christmas peel-offs were just what you were looking for and at a good price too. I really appreciate you taking the time to leave a review.
Kirsty x
Quick service
September 22, 2025
Easy to order
Easy to order, follow up email plus emails from the post office to update on delivery
September 22, 2025
Reply from The Home Crafters
Thank you so much, Philip! I’m really pleased everything was nice and quick for you — I really appreciate you taking the time to leave a review.
Kirsty x
Wire Heart Wreath frames
I ordered a pack of wire Heart Wreath frames and they arrived quickly and in good condition.
I've started working on one and it seems well made and sturdy enough, so far.
The pack was good value for money and I will use this company again.
September 18, 2025
Reply from The Home Crafters
Thank you so much, Vanda! I’m really glad you were happy with your order and that everything arrived quickly and in good condition. It means a lot to hear that you felt it was good value, and I really appreciate your kind words. We’d be delighted to help you again in future.
Kirsty x
Reply from The Home Crafters
Thank you so much, Sylvia! We’re really pleased everything was easy and arrived quickly for you. We truly appreciate the recommendation.
Kirsty x
Good quality stuff at a very reasonable…
Good quality stuff at a very reasonable price. A good range to choose from as well.
September 12, 2025
Reply from The Home Crafters
Thank you so much, Chris! We’re really pleased you were happy with the quality, the pricing, and the range available. It means a lot to us that you took the time to leave a review.
Kirsty x
smaller than I expected
Beautifully crafted but much smaller than I expected, and arrived later than anticipated.
August 26, 2025
Reply from The Home Crafters
Hi Mr Ford,
Thank you for your order and for your kind words about the quality of the roses — I’m really glad you found them beautifully crafted. I’m sorry they were smaller than you expected. The size is listed on the item page, but I completely understand how easy it is to miss details when browsing.
I did just want to mention that your order was placed on the 26th August and tracking shows it was delivered on the 29th, which was within our expected timeframe — but if that felt later than anticipated to you, I’m sorry for any frustration caused.
If you’d like, you’re more than welcome to return your order for a full refund, or I can help you find a larger size that would be more suitable for your project?. Just drop me a message and I’ll be happy to sort it out for you.
Best wishes,
Kirsty
Good quality products
August 26, 2025
Reply from The Home Crafters
Thank you so much for the 5 stars, Linda! I’m really glad you’re happy with the quality of the products — it means a lot to know you’re pleased.
Kirsty x
A little slow to dispatch.
Little slow to dispatch after the was order placed. Perhaps waiting for stock to arrive, but no real problem to me. Items as described.
August 25, 2025
Reply from The Home Crafters
Thank you for the 5 stars and for your understanding, Paul! Your order was placed over the bank holiday weekend when we were closed, so it went out as soon as we reopened afterwards. I’m glad to hear everything arrived as described, and we really appreciate your patience and you kind rating!
Kirsty x
Favourite shop
Attended Beth's pencil class drawing a Giraffe. Thoroughly enjoyed it, good tuition, lovely calm area to work in. My granddaughters favorite shop, full of lovely things.
August 21, 2025
Reply from The Home Crafters
Thank you so much for your wonderful review, Chrissie — it’s lovely to hear you enjoyed Beth’s pencil class. She has such a gift for making the sessions calm and enjoyable, and we’re so glad you had a great time drawing your giraffe.
It means the world to know we’re your granddaughter’s favourite shop too — we love being a place full of lovely things for all ages to enjoy. We hope to welcome you both back again soon!
Kirsty x
Reply from The Home Crafters
Thank you so much for the 5 stars! I’m really pleased to hear you’re happy with the product and the service you received. Your support means a lot to us.
Kirsty x
Great holiday craft sessions
We visited for one of the school holiday craft events which was great fun and really affordable. We will be back!
July 16, 2025
Reply from The Home Crafters
Thank you so much for the kind words, Laura! We’re thrilled you enjoyed the Decopatch craft session — and delighted you found it great value. We can’t wait to welcome you back for more makes soon.
Kirsty x
Excellent class
The booking was very easy and the class was really good with an excellent teacher
August 5, 2025
Reply from The Home Crafters
Thank you so much for your lovely review! I’m delighted to hear the booking was easy and that you enjoyed the class — I’ll pass your kind words onto Sophie. We’d love to welcome you back soon for more creative fun.
Kirsty x
foto frame
My daughter really enjoy herself. Nice and pleasant environment with great instructor Sophie. We will definitely come again.
July 29, 2025
Reply from The Home Crafters
Thank you so much for your lovely review, Miroslava! We’re delighted to hear your daughter enjoyed herself and that you found the environment welcoming. Sophie will be so pleased to know her instruction made such a positive impression.
We look forward to seeing you both again soon for more creative fun!
Kirsty x
All perfect!
July 28, 2025
Reply from The Home Crafters
Thank you, Andrea, so much for your lovely review — short, sweet, and exactly what we love to hear! I'm so glad everything was perfect for you.
Hope to welcome you back again soon!
Kirsty x
Stickers just right…
Delivery was good,prices were good and the printing on the stickers was lovely,not too big and not too small. Really pleased
July 28, 2025
Reply from The Home Crafters
Thank you so much for your lovely review, Angela! I'm thrilled to hear the peel-off stickers were just right — not too big, not too small, and beautifully printed. They're such a timeless touch for handmade cards, and it’s great to know they arrived quickly and at a good price too.
Happy cardmaking — hope they add that perfect finishing flourish to your creations!
Kirsty x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.