Banner for HOMEDAY

HOMEDAY Reviews 

14,165
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When we started looking for a home as expats with limited German skills, it felt hard. But with Mr. Schuani, things got easier quickly. Their agent spoke good English and helped us a lot. Through... See more

Rated 3 out of 5 stars

My name is Olga Bilyavtseva. I received a letter that on Wednesday after 5 pm it is possible to view the apartment Luisenstraße 20. On July 4, I sent an answer to the mail that I would like to see thi... See more

Rated 4 out of 5 stars

Walter was matter of fact and efficient. He was straight forward and practical. He was able to give us an evaluation during his visit and he explained everything simply and clearly.

Rated 5 out of 5 stars

It was a good experience because from the beginning, I felt confident in real estate agent Oscar Nowak. He was always very professional, accurate, and fair in his work and assessments. I highly recomm... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

Written by the company

Homeday öffnet für Sie Türen: Jede Immobilie hat ihre eigene Geschichte. Wir begleiten Sie dabei, diese Geschichte erfolgreich zu erzählen. Unsere Mission: Wir wollen den Immobilienmarkt nachhaltig verbessern – für Käufer, Verkäufer und Makler. Denn emotionale Schlüsselmomente wie der Kauf und Verkauf einer Immobilie überlässt man nicht dem Zufall. Sie verdienen Sorgfalt, Transparenz und einen reibungslosen Ablauf, der durch digitale Innovation und persönliche Betreuung vereint wird. Erfahrung trifft Innovation: Unsere Partnermakler sind erfahrene Experten, die sich in ihrer Region hervorragend auskennen. Mit Hilfe unserer smarten Tools an ihrer Seite können sie den gesamten Prozess schnell und effizient gestalten – von der präzisen Einwertung über die zielgerichtete Vermarktung bis hin zur unkomplizierten Vertragsabwicklung. So kombinieren wir das Beste aus Fachwissen und Technologie, um Ihnen den bestmöglichen Service zu bieten. Homeday stellt sich vor: Seit 2015 setzen mehr als 100 engagierte Mitarbeiter an unseren Standorten in Berlin und Köln alles daran, deutschlandweit das Kundenerlebnis kontinuierlich zu verbessern. Jedes Teammitglied trägt dazu bei, unseren Service zu optimieren und unsere Kunden bei jedem Schritt zu begeistern. Unsere Geschichte Homeday wurde 2015 mit der Vision gegründet, die Immobilienvermittlung in Deutschland zu verändern. Seitdem haben wir kontinuierlich neue Wege beschritten – von der Digitalisierung bis hin zu innovativen Lösungen, die den Markt nachhaltig prägen.

Homeday- so verkauft man Immobilien heute.

Written by the company

Nutzen Sie unseren Homeday-Preisatlas
Entdecken Sie mit dem Homeday-Preisatlas kostenlos aktuelle Quadratmeterpreise jedes Wohnblocks in Deutschland und verfolgen Sie die Preisentwicklung der letzten drei Jahre nach. Bleiben Sie regelmäßig über Preisänderungen und neue Immobilienangebote in Ihrem Wohnblock per E-Mail informiert.
Wie funktioniert die kostenlose Immobilienbewertung von Homeday?
Lage, Zustand, Ausstattung, Renditeerwartung ­– um den präzisen Wert Ihrer Immobilie zu ermitteln, berücksichtigen wir alle relevanten Faktoren. Ein Partnermakler aus Ihrer Region begutachtet Ihre Immobilie dafür persönlich vor Ort und berechnet den Wert Ihrer Immobilie Schritt für Schritt mit unserem innovativen Kalkulationstool, dem Homedy-Preisassistenten. Er gleicht Ihre Angaben mit kürzlich verkauften und vergleichbaren Immobilien aus Ihrer Region ab und ermittelt so transparent den Wert und darauf aufbauend den optimalen Angebotspreis für Ihre Immobilie. Die Immobilienbewertung durch unseren Experten ist kostenlos und unverbindlich. Sie verpflichtet nicht zu einem Immobilienverkauf mit Homeday.

Unser Service ist für Immobilieneigentümer 100% kostenfrei und unverbindlich

Maklerempfehlung oder Wohnmarktanalyse - Für Eigentümer entstehen keine Kosten

Wir empfehlen Immobilienbesitzern einen Makler, der zu ihnen und ihrem Objekt passt. Auch unabhängig von einem Verkaufswunsch können Sie unsere kostenlose Immobilienbewertung nutzen, um eine erste Orientierung über den Wert Ihres Hauses oder Ihrer Wohnung zu erhalten.

Contact info

Promotion box for HOMEDAY

Immobilie verkaufen mit Homeday

Starten Sie jetzt mit einer kostenfreien & unverbindlichen Bewertung.

4.4

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(14,165)

778 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nobody contacted me for the appointment…

Nobody contacted me for the appointment on 5th of Oct @ 08:30

October 7, 2020
Unprompted review
HOMEDAY logo

Reply from HOMEDAY

Dear Mr. Gorgin,

thanks for your feedback and your rating.
I have forwarded your comment internally.

Best regards,
Linh Nguyen
Customer Success Management

Rated 1 out of 5 stars

UNFAIR AND CRYPTIC

I can only share my experience which is not only very bad but also very unfair!

We were interested in buying an apartment. Within 48 hours of visiting the apartment we confirmed our interest and proposed a price together with our financing confirmation. The agent said someone else had already proposed the same price and it was the highest price. We stayed on our price thinking that both the buyers will get the chance to talk to the owner. But the agent waited 10 more days for the other buyer to make a bank proposal and allowed only the other buyer to engage with the owner (UNFAIR RIGHT). Well then within 1 hour we increased our proposed price and became the highest bidder, but the agent said the other buyer will still get the apartment even at the lower price. All this did not make sense because nothing was done in written with the other buyer. I kept calling the agent, he always tried to tell me that I will not get the apartment without telling me a logical reason or solution for it. The apartment was not sold for 1 month, they were even taking more visiting appointments but not selling it to me nor asking me to increase the price. Very rude and unprofessional behaviour we saw for the first time, which made us wonder if we made a mistake at any point. I called the homeday customer care more than 10 times and every time they told that the agent will contact us. But the agent never contacted us. And finally like after calling 5 more times, we just got 1 answer that the apartment will not be sold to us and that they will not tell the reason. HAHA!

Only later did we realise a possible reason that the agent was looking for a buyer who would take financing from his recommended agent. So this means the agent is not helping the seller at all. He did not care that the seller gets the highest price but only that who agrees to take financing from his agent. Wow!!

Here is the warning sign for all the sellers who go to Homeday! Also all the other buyers who had similar problem that they could not understand why even after matching/increasing the price you did not get the deal with Homeday..now you know why..it is because probably you did not take the financing from them.

September 11, 2020
Unprompted review
HOMEDAY logo

Reply from HOMEDAY

Hello Romy,

thank you for sharing your experience with Homeday.

To get more insights and in order to understand the situation, I would like to ask you to send me your contact data to feedback@homeday.de.

Thank you and best wishes
Katharina Hagen
Quality Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look