Terrible customer service, after stringing along the support asking for various receipts, images number etc, they said I should just return it to the retailer, something which could have easily be... See more
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Really terrible after care service. Lost my charger to a £200 massage gun and their customer service is completely useless. Won't even advise on what type of replacement charger to get, tried a few ra... See more
As with Joel Connely bought massage seat internal mechanism became detached after only 3 months. tried several attempts to contact customer service but got no response whatsoever. 3 year warranty wo... See more
Ordered an air purifier. Device is good as I have previous experience. Despatch is fast, but a business shouldn't go to low as to try and make money off delivery. I paid for next day delivery, so... See more
Company details
Written by the company
We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home. Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.
Contact info
United Kingdom
- support@homedics.co.uk
- homedics.co.uk
2.3
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every thing was satisfactory
March 27, 2021
Great product and value for money
Great product and value for money. Easy to order and delivered in good time.
March 27, 2021
Bought a handheld Shiatsu massager 6th…
Bought a handheld Shiatsu massager 6th February 2021. Used a couple of times and the mesh cover has wore through. Told to return it to Argos, but there policy is a 30 day return. Homedics told me they dont do spares but Argos say they do. I wont be buying any more of their products.
March 26, 2021
Unprompted review
Wonderful product
March 25, 2021
Easy site
Easy site, I bought a replacement control, it arrived on time and was just as advertised
March 25, 2021
we love this product
we love this product, it keeps us moving on a daily basis- keeps us gardening and walking and living a good life into our 7th decade - aches and pains soon go
March 23, 2021
Fast service delivered without any…
Fast service delivered without any drama great product will use again and recommend
March 23, 2021
Arrived on time
Arrived on time, well packaged, and exactly what I needed, a third of the price for same thing on Amazon, win win
March 21, 2021
Worst experience I've had both on…
Worst experience I've had both on customer service and product.
March 21, 2021
Love this air conditioner
Love this air conditioner - bought 2.
1for my daugher in London, who finds in her smaller maisonette it is brilliant for getting rid of cooking smells and she and her tiny tot breathe a lot easier when it is running.
With mine in the countryside setting with my house I find my partner and my son sneeze a lot less with it running than before we had it.
#great product - great size - good settings and choice of how it is run.
March 21, 2021
Very efficient and reliable service
March 19, 2021
much too hard
March 18, 2021
Paid for the next day delivery and my…
Paid for the next day delivery and my package took 5 days to arrive , for an item that was clearly overpriced.
March 18, 2021
only used it three times before it made…
only used it three times before it made strange noises and the jets stopped working.
March 17, 2021
The back massager failed within 5…
The back massager failed within 5 minutes and had t be returned for refund
March 17, 2021
I have the full back massager and…
I have the full back massager and purchased the travel pillow for working away from home. It has been excellent.
March 16, 2021
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