Homefair Blinds Reviews 2,192

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and helpful staff, from initial contact to measurement and fitting. Many people are thrilled with the quality of the products and find the prices to be very competitive. The efficiency and professionalism of the fitting process are frequently mentioned, with many appreciating the quick and tidy work. However, some customers also noted issues with product quality, such as blinds being misaligned, having wide gaps, or not fitting correctly. A few other people also felt that the sales team in some locations lacked helpfulness or provided inaccurate information regarding product availability and old blind removal.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers had positive experiences with product quality. Many reviewers praise the blinds as lovely, good... See more

Quality

Users describe positive interactions with quality, highlighting the smart design and wonderful finish of the... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the pricing to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

This is my first time buying from Homefair. The first man to come and measure up was very helpful and friendly and didn’t fuss when I changed my mind about which blinds to get. The man who fitted the... See more

Rated 5 out of 5 stars

We have recently had Perfect Fit Venetian blinds fitted to our patio doors. We are thrilled with the result and the quality of the product. The fitter from Homefair was very pleasant and respected our... See more

Rated 5 out of 5 stars

This is the 9th set of blinds we have purchased from Homefair Blinds, the service is exactly the same quality as it was 7 years ago, from measuring, ordering and fitting it was 3 weeks, the guy who f... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We ordered a blackout blind from the…

We ordered a blackout blind from the Bishop Auckland shop at a cost of £130. When the agent arrived he told us the price was £180, even though our measurements were accurate. When the person appointed to fit our blind did not turn up on the agreed day, we had to phone Homefair and were told that our blind would not be available until 2 days later. The blind was eventually fitted and is quite nice, but the communication from Homefair was very disappointing up until then. We would not recommend the company to other people.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

4673

Quick turnaround efficient friendly service . Have used this company a few times . Would highly recommend .

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Have used Homefair blinds in the past

Have used Homefair blinds in the past. I needed new blinds for my 2 bedroom flat and rang Homefair for a quote. Gareth came and measured up and I picked a new colour and pattern which was straightforward. It didn't take long to wait for the fitter to arrive, about 2 weeks. The fitter did a professional job and I'm pleased with the results. One tip, is don't open a can of blown baked beans, which sprayed tomato sauce on my old kitchen blinds and ruined them. I can recommend Homefair.

March 18, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service, product and price.

Quick phone call reply to my enquiry email. A helpful, efficient lady arranged the measuring appointment for a couple of days later. The fitting appointment was good and very quick, the blind fits perfectly and runs straight (which the previous one from another company did not) so on the whole I'm very happy. The only minor thing is that the blind was fitted with the bead chain to the left, and I wanted it to the right as I'm right handed, it would also be further away from the toilet. I asked the fitter if he could change the blind round and he was happy to do so. Just a small hole to fill from the fitting on the left side.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I would just like to say that Gareth…

I would just like to say that Gareth who came and measured my windows was a very pleasant guy and the chap can’t remember his name that came was also very good. Definitely would use them again no problem

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could give 5* one member of your team let my rating down

The lovely guy who came to measure and give me a quote was absolutely amazing, so helpful and professional .. George is an asset to your company.🌟🌟🌟🌟🌟
The lovely guy who came to fit them also outstanding at his job made me feel at ease as I do struggle with people I don’t know in my home .🌟🌟🌟🌟🌟
I spent £2000 on the perfect shutters well worth every penny.
Unfortunately the phone call I made an hour after fitting them
to order another £1000 worth of blinds, I can’t say it was good 😔maybe give training on how to address customers with more curtsy 🙁 I’d give her 1 star 🌟
Other than that the guys definitely 5 🌟🌟🌟🌟🌟

March 13, 2026
Unprompted review
Homefair Blinds logo

Reply from Homefair Blinds

Dear Debbie Beavis,
Allow us to thank you for taking the time to provide us with much valued feedback. We appreciate your kind remarks regarding the service we have provided but we are disappointed that we have just feel short of the level of service we strive to provide from every aspect of the business. We will investigate this thoroughly and use this an an opportunity to improve. Finally, we thank you for choosing Homefair and George will work closely with you on this matter and any future considerations.
Kindest regards
The Homefair Service Team.

Rated 4 out of 5 stars

To be honest

To be honest, the experience didn't start great as the one of our windows was measured incorrectly. However, Homefair Blinds were quick to make things right. In the end they sorted the measurement and reduced the price. The replacement blinds are fitted and look great.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company!

Arrived promptly for our appointment. Very knowlegeable about the various products.Dis not feel rushed at all.turn over for fitting was quick and professional.would highly recommend this company.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement blinds for mam

Ordered the blinds for my 83 year old mam at Denton site , lady was very helpful and pleasant to deal with . Ordered the blinds but were out of stock with materials. Not a problem went back and re ordered different design . Man who came out to measure and fit was Curtis and professional. Fitting was neat and tidy , nice man . Would defo use again thanks all

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great team

Great service from initial telephone contact, through to measuring, ordering and installation. All done with friendly and efficient staff. The product and workmanship were all to a high standard and would highly recommend this team to anyone
.

February 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look