HomeFitnessCode Reviews 8,607

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,548 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and the user experience positive, with many appreciating the ease of navigation and clear communication. Many people are satisfied with the products, describing them as good quality, sturdy, and effective for their intended use, often highlighting features like adjustability and ease of storage. However, some people were dissatisfied with their experience, citing issues with product quality, such as faulty items, unexpected speed fluctuations, or products arriving damaged. There are also concerns regarding delivery, with some customers reporting delays, lack of tracking updates, or items not being received at all. A few other people also felt that the customer service was unhelpful when issues arose.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the products,... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise the swift and hassle-free... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising products as well-built, sturdy, and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that products are easy to set up,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order good advice and information on the treadmill. Such a bargain looked online at the big brand websites saved myself hundreds of pounds. The quality is top range easy to use very sturdy and... See more

Rated 5 out of 5 stars

Delivery was fine and the bench seems a pretty decent bit of kit for the money. It’s certainly enabled me to use my weights far more effectively than previously. It is robust, has good adjustability,... See more

Rated 5 out of 5 stars

Exceptionally speedy delivery. Great product at excellent price. Easy to assemble. Loving everyday using the treadmill with my ear pods in listening to my favourite music. Highly recommend this for so... See more

Rated 5 out of 5 stars

I’ve been working from home for years, spending long hours sitting at a desk, which started causing noticeable leg pain—likely due to poor circulation. I decided to switch to a standing desk and... See more


Company details

  1. Fitness Equipment Wholesaler

Written by the company

Since its foundation, we have dedicated ourselves to integrity. This tradition is not just built into our products, but is our core value. All Home Fitness Code products are sold directly by us to you, our customers. By cutting out the middleman, we make substantial savings, and we’re able to pass those savings straight on to you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lots of information

Delivery was quick, packaged really well and I got it at a sale price.
Easy to order online, lots of information about tracking and delivery.

April 5, 2026
Rated 4 out of 5 stars

Delivery arrived on time by a helpful…

Delivery arrived on time by a helpful driver. The product is robust and works well. Putting the product together took longer than expected and at the end was a little problematic. The tools supplied did not seem to fit the bolts.

March 25, 2026
Rated 5 out of 5 stars

I ordered the wrong model of Treadmill…

I ordered the wrong model of Treadmill originally, in error, so had to return it. The customer service throughout this process was excellent - clear & precise, speedy, professional & polite - couldn't fault it. The treadmill with the incline that I now have from them is absolutely brilliant - really good quality & so quiet when using it.

March 30, 2026
Rated 1 out of 5 stars

They do not care about the customer!

I chose to buy a treadmill here of a more expensive version because I wanted quality. When the treadmill broke for no reason, I contacted homefitness, who first responded but then disappeared completely. Now I can't get a hold of them and I can't use my treadmill. I'm so sorry as a customer because it was a lot of money for me. Don't buy anything here!!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Walking Pad is Great!

I have had this item for a couple months and it hasn’t failed me not once. It is exactly what I was looking for. Easy to set up. It is somewhat very heavy but this is understandable due to its specs and something I can deffo overlook.

October 2, 2025
Rated 2 out of 5 stars

I ordered an item 29/3/26

I ordered an item 29/3/26, there was an error the address on delivery day - this was with Evri. They asked me to provide details and I filled it in automatically which was meant to be sent to the delivery driver. I have yet to receive this parcel. Evri day contact the HomeFitnessCode & when do I get a generic reply saying they’re looking into this. I am yet to find out where my parcel is, or who has it.

March 30, 2026
Rated 4 out of 5 stars

I ordered this for my 89 year old mum

I ordered this for my 89 year old mum, she has never had a treadmill and since the dog died she hasn’t walked as much these past years, she is an amazing lady and asked for a treadmill for Easter, I would have liked the instruction book printed in bigger letters as all our eye sight is getting worse, she has used it all week doing half hour a day in 5 min segments and already she can walk up the stairs without the breathlessness so we are all pleased, she says it’s not as sturdy as ours but ours is a much bigger heavier machine she comes across to use sometimes, she did not want one as big. It seems to be ideal for her at the moment.

April 18, 2026
Rated 1 out of 5 stars

Item delivered damaged

Item delivered damaged, scratches and dents all over it. Company attempted to cover some of the damage with a black paint. Metal exposed. Safety bar for treadmill unsafe and does not lock into place. Going back and forth with customer service for days now and still no resolution. £250 wasted. Do not recommend.

March 18, 2026
Rated 2 out of 5 stars

Not too impressed with the cross…

Not too impressed with the cross trainer. Not as good as described. Quite cheap and doesnt move smoothly. A few parts missing and the bottle holder broken into two when trying to secure it

March 31, 2026
Rated 5 out of 5 stars

Great walking pad

I purchased a walking pad in February, I chose no incline or handle. I have held off giving feedback until I had used it enough. I use it 4-5 times a week for an hour each time at fast walking pace of 8, it is a great product, very sturdy. Also light enough to move and store away. Only let down is there is no pause, only start/stop so if you stop to go the loo or answer door, it resets back to 0 and you lose your stats. But overall, best quality walking pad I’ve had (& I’ve had a few!)

February 17, 2026
Rated 5 out of 5 stars

Very well packaged quick delivery I…

Very well packaged quick delivery I actually got it for my dog as I can’t walk very far and she was getting fat (mini dachshund) she started on 1 for 5 mins for 2 days now a week later she’s doing 20 mins start at 1 for 5 mins 2 for 10 mins 3 for 5 mins back to 1 to finish off she enjoys it and gets a treat when finished doing twice a day 6 hours interval

March 31, 2026

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