Homegaden Reviews 133

I paid around £100 last year for what had been displayed and described as pure wool jumpers, cotton dresses and I also bought and paid for some quirky felt hats and some earrings.

The first parcel I received was a pair of cheap, tacky earrings worth around 10p. All of the other items were 'out of stock'. I complained and then a few weeks later received two, I can only describe as 'hideous' jumpers. They were 100% polyester and gross. Cheap and nasty, the sort of thing you would find in the £1 shop.

All the other items were out of stock. I emailed numerous times to complain and got nowhere. Fortunately PayPal were good and advised me to send the junk back, which I did at a cost of nearly £20 to send back to China (they were advertising as if they were a reputable US company) and I was then refunded in full.

This company is the worst I've ever dealt with. They are nothing short of thieves and cons.

I hope they are now banged up in some filthy Chinese jail for the criminal activity of fraud.

It's rare to find a company on trustpilot that has no 5* reviews but as you will see, this is the company not to deal with. Total pants.

Hi all, I too was scammed by this company !! I have already filed a compliant with Paypal. the BBB and the Florida Attorney General's office. I encourage everyone that has been scammed out of their hard earned money to do the same. I ordered $165.00 on worth of merchandise on 4/26/20 as of today 6/17/20 I have received NOTHING !! Also what kind of legit company doesn't have a customer service number ! I should of known better !! There are multiple companies for this scam as well. NoraNora, Rose cloth Joyfornice Design, Rosslini -The company is based out of the UK but there is a home address in CA. I am thinking about contacting an attorney to sue these criminals !!

Homegaden: STOP TELLING PEOPLE IT IS EASY TO RETURN FOR REFUND!! IT COSTS $70, TAKES 6 MONTHS AND YOU REFUSE TO ACCEPT THE PACKAGE!!
Long story short: I received half of my order and it was poop. PayPal said I had to return it to China, so I paid $70 and sent it registered. Since a month went by and they did not sign for it, I did not get my $190.00 refund! Even though the rest of the crap order never showed up! I sent it to China in October 2019. Well TODAY ( May 5 2020) I got the package back because the b@$t@rd$ REFUSED THE PACKAGE!!!

Zero or minus stars! I ordered without reading the reviews, product arrived late and to say I was disappointed is an understatement! Gloves intricately designed and embroidered arrived looking like they had been made in a craft day at my local infant school. I was ashamed to give them as the gift intended, should have requested a refund but instead put them out of sight! Not to be trusted clearly and not to be recommended or used I would say.

Thieves, scammers, DO NOT BUY. I got a refund from paypal but had I been relying on homegaden I would be out of pocket. Their item photos are stolen from legit designers (wonder why they don't have heads on their website? Photos are cropped etc?)
I can't stress enough that this company should be investigated and shut down ***UPDATE*** See their reply below? It's a lie. I have been emailing them about my refund for MONTHS. Total scammers, AVOID AT ALL COSTS

SCAM SCAM SCAM
0 stares
FAKE photos of item
You will get a cheep poor polyester , plastic imitations of knitted items
100% SCAM
This is just one of many scam companies…
Do not buy from this company
Absolute Crap!
Cheap, crappy clothes with even worse customer service - NEVER ORDER FROM HERE!!!!!
payed £12 for posting back to China, recorded delivery , parcel comeback after 2 months with the note " Unknown address " SCAM SCAM SCAM SCAM
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Updated review: seller invited me to email them with order #, but I have emailed over 20 times throughout several months, still no refund. Updated to zero stars if possible. I have every email to this scam saved and can post if needed
original review: Wish I had seen these before I bought from them! I am in the same boat; they took so long I told them to cancel the order. Instead, they sent it very late and the quality was horrible. I mailed the items back and it has been months with no refund. Can't believe PayPal allows them to be a merchant...

I ordered 2 jumpers one plain grey oversized and one with fair isle style colour around the top. The grey one came reasonably quickly but was a very cheaply made, badly shaped and very thin (like t-shirt material) and the other wasn't even dispatched when I received this. I contacted Homegaden and they refunded me for the jumper that I hadn't received as I didn't want it but not for the one I received as I didn't want to spend more money on sending it back. Do not recommend. Waste of money and not what is advertised.

Like so many others I wish I’d read the reviews before ordering. Again, the familiar story, the cardigan I received bore no relation whatsoever to the picture. The fabric was dreadful and the sizing way too small. It took me weeks of arguing to get my money back from the Credit card company but I was still out of pocket by £15 because I could not get a refund for the return postage.

Absolutely terrible service. This is a scam, the product is completely not what is described. no instructions to return apart from "email us"... do that and get ignored then finally get an answer when the return period is past, nicely telling you "too late sorry, but please contact us again if you need anything!"
esit following reply - trust me i have emailed your customer service to return, several time too and never had a reply until it was way too late to send the terrible stuff back!

ZERO STARS
SCAM COMPANY
USE STOLEN PHOTOS OF AN ITEM AND SEND A CHEAP POOR POLYESTER IMITATION INSTEAD OF KNITTED ITEM

Homegaden do not use their own photos of their products. Instead they use stolen images from artisans of far superior products. I tried to get a refund but would have had to pay £10 plus postage.

Would like to give -100 stars for this fraudulent company. Their website photos are stolen and in no way resemble the goods when and if they eventually arrive. Scammers. Avoid. How can we stop people like this from trading?

Please shut this company Down please. No Good. I have not received the order yet.I wish I had researched a little before ordering. This is nothing but something that is is not complete Legit. Shut Down Shut Down,,,

I've ordered on the 24th of September 2 items and they never arrived.I could see the tracking through the link,but it seemed that lost the way! Anyway,I emailed them many times about this and finally I din't have the time and passion to deal with it anymore,so I demanded my money back. After a while, they put only 8,80 € on my account and still missing the rest,which is .ca 21 €. Their excuse was,that the other item is still on the way and of course, I never got it. They think that I will not search any legal procedure for claiming my right,but ,people please don't order anything by them, they are cheaters! Is there anyone helping us to find our right ,or spread it out,to make everyone understand ,that they are not trustworthy, at all! Spread it out, world-wide, on every social platform !

This is just one of many scam companies that are being advertised on Facebook as well as other sites. I ordered four items - one was refunded as they didn't have in stock, one top arrived which wasn't too bad and I'm able to wear it. The leggings I ordered couldn't have been more different from the photo/description if they tried. Sweater arrived and had thread hanging off, was two sizes too large and the worst quality. All items arrived separately and with big gaps of time between deliveries. So many people are being ripped off by these companies - Avoid! Avoid! Avoid!

I wish I had read all the other reviews before ordering because my experience is just the same. Items took weeks/months to come and we're absolute crap. 3rd item still not arrived so am trying to cancel and get refund. Polite email responses about investigating shipping but no response to my requests to cancel last item and get refund. I don't hold up much hope having read other reviews. Absolutely crap merchandise and/or doesn't arrive. DO NOT BUY FROM THEM.

Do not buy from this company . The goods take ages to arrive ( only 3 of my 4 items did arrive ! )
Absolute rubbish , nothing like the pictures on website . I returned goods by signed for delivery.... but got no refund . Paypal wouldn’t help either , don’t waste your money !
They respond with emails saying to contact them which I have many times only to be told my tracked signed for return has not been received. It’s a con don’t waste your time or money

Don't buy from this site. Orders take ages to arrive (still waiting from something ordered 10 weeks ago) and what comes is NOTHING like what is advertised. The actual product is cheap material, it looks like some sort of costume. I returned it and still have not received a refund. A HUGE waste of time and energy.

Never buy anything from this company. The item I rec'd was nothing like the one I ordered. Absolute crap! Trying to obtain a refund was a nightmare as they expected me to send it back to China £14 postage! I lost £25 on the transaction and got nothing in return.

HOMEGADEN/JOYFORNICE DESIGN IS A SCAM!
They charge you a lot of money and just one of my packages ( one out of four!) arrived after 4 weeks and two complaint by mail, IT LOOKED LIKE CRAP, there was no response from the seller to this complaint, no refund and I never received the rest of my order. And PayPall claimed it was all send and then closed the complaint.
DO NOT BUY THERE!!! THEY ARE CRIMINALS.