Home Genius Exteriors 

Very nice and respectful, highly recommend

Simple and straightforward process. The install was clean and done quickly. Everyone throughout the process thoroughly explained things and were friendly.

Project managers and installers were very professional.

I got a call from Home Genius Siding on my cell phone. I don't recall reaching out for an estimate, but I have been googling vinyl repair. I answered the call which I don't often do on unknown numbers. The woman asked me about my siding needs, I told her I only needed one piece of cracked vinyl replaced, and she said sorry thank you and hung up on me. I realize it's a small project, and she certainly isn't the first to not want my business, but for starters I didn't ask for a quote and secondly to hang up like that without even explaining that the project's too small or anything else is just extremely rude.

The roof turned out great! The crew was very clean and the project manager kept us informed!

Replacement windows for 1950s original windows -entire house -36 windows. HGE was great to work with from start to finish from Sales to Install and everything in between. More importantly, they had the quality windows I was looking for at a price I could afford. Very happy with my new windows and HGE!

Joe was great ! Crew did a great job !

Project went fast, easy and without additional issues. Dylan my project manager was great

Home Genius Exteriors came to do a siding job on my home, the crew got here and got right to work! The job was done in a matter of two short days! And the crew was very impressive. They took their time to clean up around the house as the job progressed, and even after did a walk around to assure cleanliness. The project manager Angel Martinez was very communicative and was absolutely kind and was available for answering any questions I had! Thank you to Home genius for my new siding!

My new roof is nice and Darryl was nice

The crew was nice and fast and I was happy with my roof I wish I could some more

Good and prompt service. My new gutters look great. Would recommend.

Service was on time and completed to my satisfaction. Staff were both friendly and knowledgeable. I appreciate the help in my decision making.

Great service snd clean work, would recommend for any scope of work, friendly and personable but also professional respectful

Overall this was worth the cost of the investment and the job and workmanship was great.

Home genius did the new siding to my house. They did an excellent job and I got a good pricing. Their work crew was great too.

Home Genius Exteriors is great. The crew and project manager were very professional.

UPDATED REVIEW: After leaving a couple of negative online reviews and writing to headquarters, HG contacted us and finished installing the shutters and dispatched the reimbursement check on Sept. 19. These issues have been dragging on since June, so it's good to finally have closure. Thank you.

ORIGINAL REVIEW:

We contracted HG NJ to install new siding, gutters, and roof on our house in Princeton and had the following issues:

1. The salesperson, Aneesh, gave false information, stating that there would be no interest and we could take as long as we wanted to pay off installments. We were shocked when we received a notice from Service Finance Company, stating that we were being charged 9% interest. We spoke to Becca, the supervisor assigned to us, about this and she promised to take care of the issue and cancel the loan, but never did, so we had to negotiate with SFC and pay them the full price plus a several hundred dollar fee even before we considered the HG job to be completed to our satisfaction.

2. All our lovely, real wood custom-color shutters were thrown out instead of being re-installed! Casey, our project manager, told us it was the fault of an administrator who had marked the box to discard shutters. HG did purchase new shutters for us (they were not real wood, and not our original color), but they have not finished installing them. We have been chasing after Becca and Casey for months now, but nothing is getting done.

3. A dump truck was left blocking our driveway for two weeks after the work on our home had been completed.

4. Hundreds of pounds of debris and supplies were left on our lawn for an additional five weeks after the crew had finished the job. Calls and e-mails to our PM and his supervisor went unanswered. We finally wrote to their supervisor, Morgan, and she was able to arrange a forklift to come the next day and pick up all the junk.

5. Our lawn was decimated in the areas where the junk was left. We were promised that the $562 bill we paid to the landscaper would be refunded by HG, but we never received a refund

6. A member of their construction crew contacted us recently and informed us that he had never been paid the $650 HG had promised him to install our shutters. He stated that HG was ignoring his messages. We can't verify if this is accurate or not, but it would be very troubling if HG were not properly compensating their crew.

Despite all of the aforementioned, we are actually very pleased with the work of their construction crew. (Five stars for construction crew, one star for everyone else.)

Angel Martinez the service technician came by my house to inspect my gutters and roof, and fixed my roof from overflowing into the gutter. I also had a concern about the level of the gutters and he assured me the gutters are functioning properly. And answered any questions I had!

They came in with the lowest bid, but their work was top notch. Everyone was friendly and polite. Easy people to work with. Wouldn’t have a second thought to use them again.