I was suggested HomeHello by a colleague of mine so decided to book a 4 hour clean with HomeHello last year just before Christmas. I was really impressed by how transparent and easy the whole process... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cleaners we have had have been great and the staff are always friendly and let us know should there be any minor changes to the schedule. I've been using HomeHello regularly for a while now and w... See more
Though our first cleaners weren't available, we were offered the next possible convenient slot for us and the cleaner was amazing. One always has reservations about in-house services but this was wond... See more
Company replied
We have a first rate cleaner from HomeHello. I honestly don't know how he gets things so immaculate, but he does. Thanks Kenneth! We had a few hiccups when he was unable to make one session and we n... See more
Company replied
Company details
- Cleaning Service
- Carpet Cleaning Service
- Cleaners
- Handyman
- House Cleaning Service
- Window Cleaning Service
Information provided by various external sources
HomeHello is simply the easiest way to clean your home. Leave the dirty work to us. Book professional and trusted cleaners online with just a few clicks! Rates are very affordable and start at $27/hour. We currently service all of Sydney, Melbourne and Brisbane :)
Contact info
275 George Street, 2000, Sydney, United Kingdom
- (02) 8880 5268
- support@homehello.com.au
- homehello.com.au
Pleased with results and how much time…
Pleased with results and how much time it took, glad I choose them. Prices are normal for a deep clean.
Unreliable -waste of time
Booked through HomeHello in Brisbane, twice the cleaners cancelled last minute (the day before, and then the morning they were due to clean), and the third time they simply didn't show up!
Don't bother with these guys, they'll just waste your time.
Fantastic!
HomeHello's process is quick and easy, and the cleaning has been impeccable. The customer service team was also very polite and patient, easing any worries I had. I would definitely recommend HomeHello to anyone in need of an efficient and great cleaning service!
Home cleaning
Great service and professional clean
I will definitely be booking future home cleaning from this company
Brilliant
Every cleaner I've had from homehello has been on time, thorough and very friendly.
Great cleaning service
The cleaners we have had have been great and the staff are always friendly and let us know should there be any minor changes to the schedule. I've been using HomeHello regularly for a while now and will definitely continue to use the service in future. It's great to come home to a clean house each fortnight we get our place cleaned.
Excellent house clean
I had a lovely experience with HomeHello. The kitchen and bathrooms were cleaned very thoroughly and I'm happy with the standard of clean.
Fantastic cleaning service
I've been through my fair share of house cleaners in my time, considering I work 50+ hour weeks and just have no time at all to clean my home.
HomeHello seems to be the best cleaning service I have used yet - their website is extremely easy to navigate and their booking process is simple yet effective.
I love how they send you reminder text messages the day before your booking (I always seem to forget when my booking is). But I love my cleaner even more - always a breath of fresh air to return to a clean home.
Also I have to mention they have great customer service who always follow up on your questions and issues. Highly recommend this company!
HOME HELLO
Have been really great. I had a few queries about the cleaning at first, and I thought I was being overly critical. However, they went out of their way to make sure they found someone for me. She was here today - fast, professional and did an excellent job. I have booked her on an ongoing basis, and will have no hesitation in recommending her and especially the company to anyone.
Best service I've had!
I loved the way HomeHello customer service dealt with all of my issues and gave me a very customised and unique cleaning experience. The website was easily accessible and I could find my way around it quite well. It was the most efficient and satisfying cleaning I've had up to now! Definitely sticking with HomeHello for every clean.
Excellent Service
Homehello was an easy and effective way for my house to get cleaned. The customer service was kind and helpful to me while the cleaners were very quick and also very good. Homehello's website was simple to use and the service provided was excellent. I will be using Homehello again.
Awesome customer service
HomeHello is so easy to use with their online booking and payment system. It's very easy to change even just one of your scheduled cleans to find another date that works. The cleaners have all been very nice and have done a great job. The company is always receptive to questions and finding solutions for you and they've even been proactive in asking if I'm happy and if I'd like to try another cleaner to see if I like them better. They have surveys after every clean so you can give feedback. They really want to make sure the customer is happy.
Efficient and polite
The homehello workers efficiently clean my house and the customer service has always been polite and willing to assist me in anyway possible
Good company, competive rates
The cleaners I've had Ajay S. And Rebecca (with her brother in law) have both been great. Both have different styles, but now I get both fortnightly so I now have someone weekly. So helpful as a new mum and starting a new business. Keep up the good work. The reception have pretty good customer service too. - you may need to be patient with start dates at the beginning, but once you have a booked in time, the company hasn't let me down since.
Fantastic, friendly service!
I would recommend HomeHello to anyone looking to get their house cleaned. I was very skeptical initially as to both the quality and trustworthiness of the cleaners. However, all my concerns were dispelled after my first clean! All cleaners seem to have previous training and are all certified with necessary checks.
Everyone from HomeHello, both customer service representatives and cleaners are very polite, accomodating and always willing to go the extra mile. My apartment has never looked in better condition and I attribute this entirely to HomeHello. I have used other cleaning companies before, and this service is far more affordable. It only costs me $27/hr, and they also offer laundry and ironing options!
All bookings occur online and the website is super user-friendly. I now have fortnightly cleans, generally when I leave for work in the mornings and my account is automatically debited. It's so simple. I recommend to anyone and everyone.
Thanks HomeHello !!
I've never had a cleaner before but after using HomeHello it was definitely the right decision. We always have our regular cleaner who comes in on time, smashes everything within a couple hours and our home hasn't looked better!!
Great, well priced service
Been with HomeHello for over half a year now and have always been left satisfied.
Haven't had to clean a thing for months!
HomeHello has great customer service and even better cleaners! I've completely put this part of my life on autopilot with them and now have hours more every week to relax and spend with my kids.
Great Service
We get our office cleaned almost every day by Lucia and she is freaking AMAZING!!!
Excellent cleaners and immaculate customer service!
I have had several cleans with HomeHello and all the cleaners have been nothing short of professional and brilliant. The house has never looked this clean in ages! Customer service team were also prompt and polite - would definitely recommend HomeHello to my friends!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








