Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, regular communication and updates, and everything was handled professionally and efficiently.

February 22, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you Mr Phillips! Cheers, Linz

Rated 5 out of 5 stars

Effective, professional handling of lease extension

Homehold handled with my lease extension very effectively and professionally. They kept me up to date with progress throughout. I would definitely recommend them.

February 21, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Parsons! All the best, Linz

Rated 5 out of 5 stars

Excellent company

I cannot thank Mo and the rest of the Homehold team for an outstanding service. I was very nervous about the whole process but I needn't have worried as they dealt with everything. The communication was just great as I received an email every Tuesday with an update. They answered my questions promptly and clearly.

February 19, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Anne! Cheers, Linz

Rated 5 out of 5 stars

Seamless teamwork and no hassle

The team worked together seamlessly and kept us fully and regularly updated. The whole process went very smoothly and we are delighted to have secured a lease extension so easily. The cost was good value to remove all hassle and negotiate on our behalf.

February 6, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mrs Willsher! All the best, Linz

Rated 5 out of 5 stars

Excellent

Excellent, attentive & friendly communication, giving clear updates, guidance and recommendations through a protracted negotiated procedure & process. LLS achieved the required output well & were a pleasure to work with. When dealing with my LA I had no expectation of a rapid resolution. This proved correct, but on my behalf LLS were persistent consistently.

February 6, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Menteth! Glad we could help - Linz

Rated 5 out of 5 stars

An excellent company! I recommend them!

I followed online recommendations to use HomeHold and LLS Solicitors to do my Lease extension. I’m so glad that I did. The costs were fair and the communication and support throughout the process was amazing. I thoroughly recommend them to others.

February 16, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Martin! Cheers, Linz

Rated 5 out of 5 stars

Took care of everything from beginning to end

They took care of everything from beginning to end. They explained everything clearly and in a timely way. They were great at being persistent with my freeholder who was regularly holding up the process. Really happy with the whole experience and would recommend.

February 13, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Kaye! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Home hold was great from start to finish…

Home hold was great from start to finish, they answered all my questions regarding the Lease extension process and I can say the whole experience was smooth, I would definitely use them again or recommend them.

September 30, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Goran! All the best, Linz

Rated 5 out of 5 stars

Great team from the beginning to the endcted several local firms about…

I contacted several local firms about my lease extension, but many were vague and unclear about costs. A friend suggested checking Martin Lewis’s MSE site, and that’s where I found Homehold, who came highly recommended. I completed the online form and had an initial 30 minute call with Josh Adams, who clearly explained the process, the fee structure, and the likely additional costs from the freeholder and their solicitors. For the first time, I felt I had a transparent picture of what the extension would actually cost and could decide whether it was affordable.
Throughout the entire process, I was kept fully updated by different members of the Homehold and LLS teams. Any questions or concerns I raised were dealt with promptly and thoroughly. The communication was consistent, professional, and reassuring from start to finish.
Everyone I dealt with was excellent, and the whole experience was smooth and well managed. I’m very glad I chose them.

February 3, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Saeed! Great we could help - cheers, Linz

Rated 5 out of 5 stars

Superb service from start to finish

Superb, seamless, professional service. Everything they said that they would do, they did, with efficiency and excellent communication. Their professionalism made the whole process of getting a lease extension so much easier than I had anticipated!
I would highly recommend if you are seeking a lease extension.

September 19, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for lovely review Ms Daintree! Cheers, Linz

Rated 5 out of 5 stars

Great experience

Great experience, very professional and communicated clearly throughout. We felt very safe in their hands.

January 1, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Rosa! All the best, Linz

Rated 5 out of 5 stars

Great team from the beginning to the end

Great team from the beginning to the end - did everything efficiently, explained the process along the way and kept me updated. The office seems to be slightly out of the central London, but I never needed to worry about it as all was done online. I would very much recommend Homehold.

February 27, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Daiva!

Rated 5 out of 5 stars

Excellent Homehold and LLS

Thank you Homehold and LLS for your work on our lease extension which completed today! The regular communication and updates throughout the entire process have been incredibly reassuring. Homehold were also very transparent in the early stages with a helpful introductory phone call, where they were very upfront about the waiting list prior to our case being worked on. Our case was then handled efficiently and gained momentum quickly. Thank you for making a very tedious process a little easier to endure!

January 23, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Hufflett! All the best, Linz

Rated 5 out of 5 stars

A truly exceptional company.

Homehold together with LLS is a truly exceptional company. They have just completed a Lease Extension for me and the whole experience has been overwhelmingly positive throughout. Clear and easy-to-understand information about the process was shared at every step. Communication was easy, with queries answered very promptly indeed. The regular weekly updates keep one well informed. Prior to this I had procrastinated for several years about the daunting prospect of a Lease Extension and was, therefore, SO relieved to discover Homehold! Thank you for such a stress-free and excellent experience with you and especially to Josh and Dale for your help at every stage.

January 21, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the glowing review Jill! I have passed the message onto Josh and Dale - cheers, Linz

Rated 5 out of 5 stars

Communicative, organised, friendly and helpful

I've used Homehold a number of times with different properties. They have been brilliant throughout the lease extension process - communicative, organised, friendly and helpful. They made what can be a stressful process seem relatively straightforward and worry-free.

January 20, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mr Schumann! Look forward to next ones - cheers, Linz

Rated 5 out of 5 stars

Homehold Lease Extension Service

I couldn't recommend Homehold enough to take care of a Lease Extension. It is a complicated and lengthy process with plenty of difficult stages to get through. Homehold take care of it all, explaining everything in easy to understand terms and actioning all the stages of the process. Their advice at each stage is given with your best interests in mind. Their communication all the way through has been exceptional, even keeping in touch regularly when there isn't anything new to report.
The initial introductory phone conversation with Linz will really make you feel that you have contacted a company that you can absolutely trust to carry out your Lease Extension. I would give more than 5 stars if I could. Thankyou to all the people in Homehold for completing my Lease extension and making it stress free for me.

January 19, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the fantastic review Mr Cole! All the best, Linz

Rated 5 out of 5 stars

I had no idea how to extend my lease so…


I had no idea how to extend my lease so it was all new to me and a big worry. Homehold made the whole process very smooth and explained everything in terms I understood. They answered all my questions and helped me through the process. Plus their fees are capped so no hidden fees. Thank you to all the team.

January 19, 2026
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! Cheers, Linz

Rated 5 out of 5 stars

Homehold got my lease extension over the line just in time. Thank you!

Mo and the team at Homehold and LLS were most helpful and informative. I felt the fees and the cost of extending my lease were very reasonable. I was regularly updated (even when there had been no activity they did not forget to keep in touch). My lease extension has now been confirmed and I am so pleased and relieved. I chose Homehold as Martin Lewis had recommended them.

January 16, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Nicola! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Good communicating of a complex task

The service was very good from the start. The team did a great job of making it an easy task. It was very hands off for us and they kept us informed and updated throughout. We had a big discussion at the start about whether we should do this now or wait for leasehold reforms, i felt that Mo have us a really balanced view of the pros and cons of extending or waiting, which helped us decide. It was a long process and the team kept us updated all the time, even when there was no news, which kept me reassured that they hadn't forgotten about us.

January 16, 2026
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Tom! All the best, Linz

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