Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

From beginning to end

From beginning to end, Homehold kept me informed a weekly basis as to where we were in the process. They negotiated with the leaseholder on my behalf and achieved a fair price for my lease extension. There own charges were very reasonable for the work done. I have recommended them to a friend and would not hesitate to recommend them to everyone

June 12, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mrs Grant! Cheers, Linz

Rated 5 out of 5 stars

Recently used Homehold to extend lease…

Recently used Homehold to extend lease and was smooth sailing the whole way. Transparency in costs. Weekly contact via email. Any issues I raised sorted through regular updates. Could not have done it without them.

September 1, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! All the best, Linz

Rated 5 out of 5 stars

Brilliant Service Throughout

From the start of the process to its conclusion, Homehold were very good in all respects - communication, sharing information, sending all relevant documentation and responding to any of my queries. The staff were always helpful, friendly and replied immediately.
They were transparent at all times and their information and communication was easy to understand and implement.

January 6, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Ms Rai! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Homehold (and their legal team LLS)…

Homehold (and their legal team LLS) dealt with our lease extension. I knew from neighbours that our freeholder was going to be difficult to deal with so having researched fully I opted for them as they offered a full fixed fee service. They were extremely professional keeping us informed of progress at all stages and alerted us to the fact that we needed to amend our lease plan which they were able to deal with for us.
They also prepared for us to go to tribunal when it looked as though we were going to run out of time due to the freeholder’s solicitor being unresponsive. We did not actually have to go through with this thanks to the team’s persistence.
Well worth the money for peace of mind over a difficult year!

July 11, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mr Jenks! Glad we managed to get it all sorted in the end - cheers, Linz

Rated 5 out of 5 stars

Great service

Homehold provide a highly efficient and transparent service. Thanks to Homehold, the lease extension process was very smooth and clear from start to finish, helping to alleviate any kind of potential stress. I would highly recommend them.

August 1, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Allouchery! Cheers, Linz

Rated 5 out of 5 stars

The thought of a lease extension can be…

The thought of a lease extension can be very daunting, as it's a complicated, once-in-a-lifetime process that most people know little about. I wished for a bit more care and understanding at the start, as it would have made me feel much more at ease with the process.
Having said that, I was very pleased with the outcome. The lease premium was reasonable, and the extension was completed in a timely manner. The team was responsive to my feedback after I raised my concerns, and the communication improved significantly. Thank you for your hard work and for getting the job done well!

August 22, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you so much for the kind review and I'm glad we managed to get this over line - all the best, Linz

Rated 5 out of 5 stars

Amazing service

I think that 99% five star reviews says it all!! I can't remember the last time that I've had such efficient service from a company. They kept us updated all the way through our lease extension process.Whoever I spoke to were exceptional.

August 22, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mrs Granby! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Homehold made the lease extension clear…

Homehold made the lease extension clear and simple. LLS kept me informed at every step of the process and Tasha was excellent. She replied quickly to all my emails and chased an unresponsive housing association to get things completed by the deadline. Highly recommended.

July 24, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Leo- i'll be sure to pass the message on to Tasha! Cheers, Linz

Rated 5 out of 5 stars

Excellent

We used Homehold and LLS to extend our lease. They have been fantastic- efficient and polite. They kept us up to date throughout and even told us, regularly, if there was no news from the freeholder.
We would definitely recommend them.

August 14, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Hilary! Cheers, Linz

Rated 5 out of 5 stars

Rasoul

Very Helpful and competent, a fantastic service.

From start to finish we were informed of each step with clear information. I would highly recommend.

August 11, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Rasoul! Glad we could help - all the best, Linz

Rated 5 out of 5 stars

Great Experience

Great Experience
This is an update to my previous review done on 10/12/2024. My experience about the company has not changed since. Detail below.
I have a few rental properties and most are leasehold. I completed the first lease extension in 2023 through Homehold Services after an extensive search of the market for a company that can take over the whole process and minimise the hassle for me. My experience was nothing short of fantastic. If I could give this company, along with their sister concern LLS, more than 5 STARS I would, because they deserve it.
The people are very professional and competent at their job, and their communication is spot-on. They guide you along the way, they fight your corner and are always there if you need them. The prices are very reasonable and transparent, I did not pay a single penny more than what I was told right at the beginning. As a result, I gave them two more lease extensions in 2024, both of which were completed with the same level of professionalism as the first one. I have now given them the fourth lease extension in 2025 and it is going just as great. I will use this company for as long as their service quality stays the same, I have no need to look elsewhere. Of course, I have no hesitation in recommending them very highly on the basis of my own experience.

August 6, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was really lovely to read Mr Khan! Thank you for your great review - we look forward to working you on future cases. All the best, Linz

Rated 5 out of 5 stars

Extremely competent and a fantastic…

Extremely competent and a fantastic service.

We had a very good experience - would highly recommend. We did not have time to get into a contentious back and forth with our lease holder and Home Hold made sure we got a good deal with their expertise and professionalism.

July 30, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Ms Martin! Glad we could help - cheers, Linz

Rated 5 out of 5 stars

Fantastic service from Homehold

Fantastic service from Homehold. The team provided very strong and consistent support to us throughout. Ours was a fairly complex case, with a difficult counterparty, so this was very much appreciated. Highly recommend.

July 30, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Daniel! Cheers, Linz

Rated 5 out of 5 stars

First class experience

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional. They clearly communicated the next steps in a polite, friendly and timely manner. Dale’s suggestions and advice relating to the new lease were invaluable. The whole process was first class from start to finish. Together with Martin Lewis, I would 100% recommend them to anyone.

July 23, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Mrs Smith! All the best, Linz

Rated 5 out of 5 stars

I recently used Homehold for my lease…

I recently used Homehold for my lease extension, and I couldn’t be more pleased with the service. From start to finish, their communication was excellent, clear, and always professional. They explained each step of the process in a way that made it incredibly smooth and stress-free. Highly recommend them to anyone in need of a lease extension.

July 20, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Szabo! Cheers, Linz

Rated 5 out of 5 stars

Excellent service

My experience with Homehold and LLS has been uniformly positive. Prompt and very clear communication; persistence with a difficult freeholder and their legal representative. Clear expertise and up-to-the-minute understanding of leasehold legislation, existing and proposed. I would certainly recommend this firm to others.

July 11, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Sorell! All the best, Linz

Rated 5 out of 5 stars

Outstanding Lease Extension Service

I recently completed a lease extension on my flat with the support of Homehold and LLS, and I couldn’t be more impressed with the service provided throughout the process.

From the outset, the team communicated clearly and consistently, explaining what can often be a complicated and stressful process in a way that was easy to understand. They were always responsive, transparent about timelines, and kept me well informed at every stage.

The reports produced were of a very high standard: thorough, well researched, and clearly presented. Most impressively, their negotiation skills were outstanding, securing an excellent deal with the freeholder that exceeded my expectations.

I wouldn’t hesitate to recommend Homehold and LLS to anyone considering a lease extension. Their professionalism, expertise, and client care truly set them apart.

July 10, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Alan! Cheers, Linz

Rated 5 out of 5 stars

Homehold and LLS made the whole process…

Homehold and LLS made the whole process so easy and stress free! They negotiated a great rate and were always updating us on the progress. Not only were the team professional they always have your best interests and answered every question we had. I would highly recommend their services if you are looking to extend your lease.

July 10, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Long! Cheers, Linz

Rated 5 out of 5 stars

Amazing service

Amazing service. Great communication at all times. I would highly recommend their services.

July 7, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Lambert! Cheers, Linz

Rated 5 out of 5 stars

We had a lease extension and we were very happy with the service

We had a lease extension and we were very happy with Homehold. They communicated with us very well and although it took a long time, this was due to the Land Registry, we would recommend Homehold and their solicitors.

July 7, 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mrs Helm! All the best, Linz

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