Homelights Reviews 

709
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Consumers often highlight the beautiful design and high quality of the products, mentioning that the items match expectations and look wonderful in their homes. Furthermore, people frequently note that the delivery service is efficient and that customer support responds quickly to resolve any questions or issues during the purchase process. Some reviewers were not happy with delayed shipping times, noting that orders occasionally arrived damaged, defective, or missing crucial parts. A few other people also felt that the return process was complicated and frustrating because items had to be shipped back to China.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split in customer experiences. Many... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among buyers. On one hand, many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that the ordering process is smooth and... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting a smooth and stress-free experience.... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a lamp, but It didn't encountered my expectations. I wanted to send it back, but shipment's costs were very high. At the end they gave me a 40% discount and I will try to use the lamp for a... See more

Rated 5 out of 5 stars

Beautiful mid-century appliques; I saw them in green, but I bought them also in white and dark beige. They are really perfect for my new home, also for the good price and the multiple discount. Cust... See more

Rated 5 out of 5 stars

Unfortunately I had not benn at home when the delivery company arrived and my package was retained at the nearest post office. The customer service team sent me an email with the details to ask w... See more

Rated 5 out of 5 stars

The lamps look exactly like the original ones, but al lot less expensive, finally a way to have all the lamps I always wanted, I bought 3 different ones. Although it was packed really good, one of t... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(709)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products!!!

Amazing product and wonderful customer care. There was a delay with the delivery, but the assistance help me on this issue.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful lamp, fit for any room

I bought this lamp for our bedroom and it fully completes the room. It's very simple and sophisticated at the same time.
The lamp was also very easy to assemble, mount and later the result of its light with both bulbs is truly cool.
The customer service is excellent. As the parcel arrived in local pick up shop, the company was writing me email to make sure I have received it well, which was very nice of them.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was excellent

The experience was excellent, lamps are good as expected and well adding to the ambiance. One shade got broken by the electrician but a replacement arrived well on time. Overall, highly recommend !

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience with trying to get…

Very bad experience with trying to get a refund for a faulty product for €196 ( 2 outdoor solar charged garden lamp).
They refuse to refund, and ask me to use a credit note instead. They then ask me to pay an additionaly €60 for postage of the the replacement light fixture.
Still unresolved, and not refunded either.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great support, Perfect and true products. The webshop is clear and cool. The shipping was super fast and the safety packaging was also perfect. I am very happy and I really offer this company!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Cozy light and good quality

The delivery was very fast and the installation of the lamps easy.
They make clear and cozy light. We really love them and are happy that we decided for these lamps.

We even bought more of the same type to install it in other rooms.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a black travertine look…

I bought a black travertine look spotlight. Product is great and was surprised with the quality. Perfect for a house with many spot lights. The texture of the light will elevate and space as opposed to your normal boring spotlights! We highly recommend getting a few

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I was in love with the Twiggy lamp and…

I was in love with the Twiggy lamp and was happy to find it at an attractive price. The delivery was faster than announced. I was a bit surprised to receive 2 separate packages still without all elements, but the customer service was very fast to answer and reassured me with the details of all 3 parcels that I fully received within 3 working days.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

I’m really pleased with this ceiling…

I’m really pleased with this ceiling light. The design is elegant and has a nice vintage touch with its amber-colored glass, which adds warmth to the room.
The only small detail I plan to adjust in the future is the bulb. Currently, the bulb is a bit too small, which leaves the metal part inside visible.

Overall, it’s a great addition to the space and I’m happy with how it turned out.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

A super beautiful lamp

A super beautiful lamp that I've wanted for a long time 🙂 Stylish and modern at the same time, it makes a great light and is a real eye-catcher above our dining table

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a lamp from…

We recently purchased a lamp from Homelight.nl and are very happy.

The shipping was fast and the packaging was secure — everything arrived in perfect condition.

The lamp itself is a real highlight in our dining room. It’s stylish, high-quality, and adds a warm, inviting atmosphere to the space.

Great service, smooth delivery, and a product that truly exceeded our expectations.

We can wholeheartedly recommend Homelight.nl without any reservations!

July 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look