Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our d... See more
New sofa, with matching cushions, and 2 high backed winged chairs, were delivered today. Every part of my experience from stepping in store to delivery, was top notch! The owners are in store and... See more
Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One sm... See more
Company details
Written by the company
At Home Living Outlet, we believe great furniture shouldn’t come with a luxury price tag. We’re a small team of four who spent over 10 years each working inside the big furniture brands. We learned what makes a home feel special, what makes quality furniture, and most importantly… how we’d do it better. We offer a wide range of Sofas, Chairs, Recliners, Footstools, Mirrors, Lamps, Tables, Rugs, Beds & Dining furniture. Every piece we sell is hand-picked by us. Real people with real industry knowledge. Chosen for style, comfort, durability and value. No gimmicks. No pushy sales chat. Just honest advice and furniture we genuinely love. When you shop with us, you’re never just an order number. You’re dealing directly with a passionate team who cares about your home as much as you do. Affordable luxury. Expert guidance. A small team that's big on service. That’s Home Living Outlet.
Contact info
Gaghills Mill, Gaghills Road, Waterfoot, BB4 9BB, Rossendale, United Kingdom
- hello@homelivingoutlet.co.uk
- homelivingoutlet.co.uk
4.9
Excellent
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with our suites which were…
Very pleased with our suites which were excellent value for money.Also we liked the fact that the member of staff who dealt with us never put us under pressure to buy.
February 11, 2026
Would recommend them to anyone
Would recommend them to anyone . Was happy right through from picking sofas through to delivery.
February 11, 2026
Fast and efficient service
Would highly recommend this outlet. Friendly, helpful and value for money.
February 11, 2026
Fantastic company
Fantastic good information on what settee to buy, delivery guys were great, very helpful put the settee together, checked it worked & took all the packaging away, 100% 💯 recommend
February 11, 2026
Great quality
Great customer service great sofa bed, lots of quality items in stock, delivery guys great. Would highly recommend
January 25, 2026
Great Value
Polite, Professional, we traveled over 200 miles round trip to collect two armchairs that we wanted before Christmas, the chairs were all packed and ready when we arrived, we were helped loading our van, perfect condition, we are glad we purchased them from Home Living Outlet and have no problem highly recommending them.
December 29, 2025
Best customer service
Best customer service, helpful and friendly team who spent more than enough of their time answering all of our questions just so we could choose the correct sofa for us! Delivery was quick and the sofa is perfect! Shoutout to the 2 delivery drivers who turned up in Christmas jumpers and made my day!
December 20, 2025
Fantastic from start to finish
Fantastic customer service. Not pushy. Very friendly nothing too much trouble. Great price. Quick delivery and really happy friendly delivery guys who went out of there way to get our furniture in the house.
December 27, 2025
Couldn't be happier.
Very helpful at the mill. When we went to order we were told it would be around 10 weeks. That meant about the Xmas week, but they couldn't promise. The week before Xmas we got a text it was here. We were over the moon, absolutely love my new suite. 😍
December 27, 2025
Deposit Not Returned AVOID
Bought and paid deposit, their original company went bankrupt and they then tried to move to a new company with the order then to cancel the order and keep the deposit. Avoid.
December 19, 2025
Unprompted review
Helpful and a great service
Went to look around with Jordan and the others . They had a wide selection to choose from so we tested out a few and made our choice . The sofa was brand new and we love it 😊 we will be back for a new bed soon …. Thanks Jordan
December 8, 2025
Reply from Home Living Outlet
Thanks for taking the time to write a review Andrew! Glad you love your new sofa. See you soon for your new bed!
Amazing service for by Ottoman bed
Amazing service for by Ottoman bed, Delivered and installed. Great choice of items in store. 100% worth the visit to Home Living Outlet
December 8, 2025
Reply from Home Living Outlet
Thanks for taking the time to write a review Sheila :) Hope you have a wonderful Christmas
The place to go
The staff were very friendly, helpful and knowledgeable. They allowed me time to choose what I wanted without any pressure. The delivery was as they said and the delivery men were polite, friendly and very professional, ringing 20mins before they arrived to let me know. I would definitely recommend Home Living Outlet as the place to go.
December 8, 2025
Reply from Home Living Outlet
Thanks for taking the time to write a review Susan :) Really glad to hear you had a great experience in store and on delivery! Hope you have a wonderful Christmas
Nice relaxing visit with no pressure
Was left to wander freely without being hassled which we really liked but the lads were about incase we needed any help, we bought a reclining chair and was shown how to operate it we will definitely be using this company again
December 8, 2025
Reply from Home Living Outlet
Thanks for taking the time to write a review Sandra :) Hope you have a wonderful Christmas
Excellent service delivery on time…
Excellent service delivery on time would recommendI’m
December 8, 2025
Reply from Home Living Outlet
Cheers Jill! Have a wonderful Christmas
Reply from Home Living Outlet
Thanks Stephen, we appreciate the kind words :) Merry Christmas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.